Login
Start Free Trial Are you a business? Click Here

Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Raymond Carr
Verified Buyer
“Not delivered on promise date by Royal Mail so we had left before delivery. Flowers very nice but 1 broken stem so flower had to be thrown away.”
Helpful Report
Posted 4 years ago
Dear Raymond, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. Our website states 95% of orders arrive on your chosen day. Please also accept our apologies for the one broken head. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Maureen Turner
Verified Buyer
“Excellent quality and still look amazing. Thank you. Not like the ones I ordered from s well know company, absolutely disgusting. Needed just white for s diamond anniversary arrived with three carnations, and loads of greenery. Well done you”
Helpful Report
Posted 4 years ago
Dear Maureen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms Sandra Labram
Verified Buyer
“Covid made me send out more flowers than I ever have - and I sent all in the UK through Flowers By Post. Reasonably priced, good customer service and communication and only received stunning pics fro. Those received them (all on time).”
Helpful Report
Posted 4 years ago
Dear Sandra, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Sandy Van Mellaerts
Verified Buyer
“Edintly the flowers O ordered were lovely BUT they arrived 2 days later than I requested for my daughter. Not impressed with this service.”
Helpful Report
Posted 4 years ago
Dear Sandy, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. Our website states 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Christopher Gregory
Verified Buyer
“Both orders received on day I requested. Mum and sister enjoyed the flowers and quality of flowers are good and packaged safely”
Helpful Report
Posted 4 years ago
Dear Christopher, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Glenis Elizabeth Keen
Verified Buyer
“In perfect condition as always”
Helpful Report
Posted 4 years ago
Dear Glenis, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr John Constable
Verified Buyer
“Easy to order .clear information of product”
Helpful Report
Posted 4 years ago
Dear John, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Fiona Jenner
Verified Buyer
“Not Flowers by Post fault, the box clearly stated keep upright, all contents of Xmas Trugg disheveled left on the doorstep on its side.”
Helpful Report
Posted 4 years ago
Dear Fiona, Please accept our sincere thanks for posting a review following your recent purchase. Please also accept our apologies for the condition of the flowers. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you soon. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Kathleen Dore
Verified Buyer
“ordered a few flowers during this year and all have been good and as usual last a while so thank you as they are good”
Helpful Report
Posted 4 years ago
Dear Kathleen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Jacqueline Prior
Verified Buyer
“Ordered flowers to arrive on 21st December 2021 however they had not arrived by the 23rd. Contacted flowers by post who assured us the order had been sent who apologised and without hesitation dispatched 24 red roses by courier which arrived the next day at the time specified. The recipient was very pleased. Thank you flowers by post your prompt response saved a Christmas disappointment. We have used you for for many years a will continue doing so.”
Helpful Report
Posted 4 years ago
Dear Jacqueline, Please accept our sincere thanks for posting a review following your recent purchase. Please do accept our apologies that the original order failed to arrive. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Heather Brew
Verified Buyer
“All recipients delighted with their Christmas bouquets. Your staff member, Stephanie went above and beyond to help me place my order from New Zealand. Thank you.”
Helpful Report
Posted 4 years ago
Dear Heather, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Ann Bigwood
Verified Buyer
“Prompt delivery and lovely flowers”
Helpful Report
Posted 4 years ago
Dear Ann, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr John Bull
Verified Buyer
“Flowers were delivered on time and in good condition during difficult times. Mum was thrilled. Excellent service.”
Helpful Report
Posted 4 years ago
Dear John, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr John Brown
Verified Buyer
“I was very pleased with the simplicity of the website ordering arrangement. The recipients were delighted with the flowers and their quality. A very good service that I will use again.”
Helpful Report
Posted 4 years ago
Dear John, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr JohnAshley Cook
Verified Buyer
“Lovely flowers and delivered on the day requested”
Helpful Report
Posted 4 years ago
Dear John, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs E. Thomas
Verified Buyer
“Flower by post never fail to deliver.Beautiful flowers ,reasonably priced and prompt delivery”
Helpful Report
Posted 4 years ago
Dear Mrs Thomas, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Alan Mellor
Verified Buyer
“The flowers arrived on the correct day, in excellent condition. They have opened well, and are now being enjoyed by the recipients.”
Helpful Report
Posted 4 years ago
Public Reply Dear Alan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Janice Vaughan
Verified Buyer
“Sent to my aunt for Christmas and they arrived on the 22nd as requested. Am assured that the flowers are beautiful and aunt very pleased with them. Only complaint (very minor) the gift card was not included so nobody knew who they were from until I phoned Christmas morning. Overall very pleased. Thank you/”
Helpful Report
Posted 4 years ago
Dear Janice, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the missing greeting card. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you soon. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr V Macey
Verified Buyer
“The latest flowers received from Flowers by Post were up to their usual standard for freshness and colour when displayed received many good comments”
Helpful Report
Posted 4 years ago
Dear Mr Macey, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr David Woodham
Verified Buyer
“Had no problems with the company, flowers delivered at the right time, our friend was delighted, thank you ,will use you again”
Helpful Report
Posted 4 years ago
Public Reply Dear David, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request