Login
Start Free Trial Are you a business? Click Here

Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Alan James
Verified Buyer
“The flowers arrived half dead and the rest lasted about 3 days. We will not be using your service again. Thats twice you've let me down.............. and the final time”
Helpful Report
Posted 5 years ago
Dear Alan, Please accept our sincere thanks for posting a review following your recent purchase and please accept our apologies the disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members has contacted you regarding your order. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Paul Jones
Verified Buyer
“First Class Service, Easy to order, Delivery could not have been better right on time. Thanks.”
Helpful Report
Posted 5 years ago
Dear Paul, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Marian Adams
Verified Buyer
“Both lots of beautiful flowers you sent to my family for two occasions this week were received within the day of ordering. 1.Rainbow carnations and my 2nd white carnations and frisa for sympathy thoughts.will always order from you.so lasting.”
Helpful Report
Posted 5 years ago
Dear Marian, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Miss Kimberley Thomas
Verified Buyer
“Customer service is second to none! Quality of the flowers are first rate. Have been using this company for a good few years now. Excellent!!!”
Helpful Report
Posted 5 years ago
Dear Kimberley, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Rosemary Bennett
Verified Buyer
“The flowers i order from you are always received in good condition and beautifully fresh and pretty/ My only complaint is they are much more expensive, and we dont get points tosave for a free bunch which meant a lot, as we do spend quite a bit of money on sending family flowers.”
Helpful Report
Posted 5 years ago
Dear Rosemary, Please accept our sincere thanks for posting a review following your recent purchase. Thank you for your comments, these have been passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Carol Mackechnie
Verified Buyer
“Came on time daughter loved them and free post is a bonus Thank you”
Helpful Report
Posted 5 years ago
Dear Carol, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Susan Hall
Verified Buyer
“Excellent service and beautiful flowers as usual. Very reliable”
Helpful Report
Posted 5 years ago
Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Dr Tom Williams
Verified Buyer
“The picture says it all. Always the highest quality and always delivered on time.”
Flowers by Post UK Limited 5 star review on 20th March 2021
Helpful Report
Posted 5 years ago
Dear Tom, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Juidith Vernier
Verified Buyer
“Flowers sent as a gift so I did not see them but recipient was delighted, particularly with the additional greenery and gypsophila that came with the carnations.”
Helpful Report
Posted 5 years ago
Dear Judith, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Yvonne Russell
Verified Buyer
“I sent these flowers on behalf of an elderly neighbour to her friend for her birthday they arrived on time and she loved them she said there was every colour carnation you could think of and was very happy. I always order from flowers by post when ever i have to send flowers.”
Helpful Report
Posted 5 years ago
Dear Yvonne, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Rosemary Hill
Verified Buyer
“I ordered flowers to be sent to my brother on moving house. They were delivered on time and he said they were lovely”
Helpful Report
Posted 5 years ago
Dear Rosemary, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Jean Danby
Verified Buyer
“My daughter loved the flowers, however I was a little disappointed they arrived a day late.”
Helpful Report
Posted 5 years ago
Dear Jean, Please accept our sincere thanks for posting such a positive review following your recent purchase. As it states on our website: ROYAL MAIL FIRST CLASS POST is not guaranteed to arrive on your chosen day (within 3 working days) so do please factor this in when making your choice. To guarantee delivery on your chosen day please upgrade to our tracked courier option. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Cathy Young
Verified Buyer
“Arrived on the day specified and although I haven’t seen flowers my daughter was very pleased with them. Thank you”
Helpful Report
Posted 5 years ago
Dear Cathy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr James Simpson
Verified Buyer
“Delivery was a day late.”
Helpful Report
Posted 5 years ago
Dear James, Please accept our sincere thanks for posting a review following your recent purchase. As it states on our website: ROYAL MAIL FIRST CLASS POST is not guaranteed to arrive on your chosen day (within 3 working days) so do please factor this in when making your choice. To guarantee delivery on your chosen day please upgrade to our tracked courier option. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Martin Doughty
Verified Buyer
“Very disappointed by the flowers I ordered for our anniversary. All still in bushes and no better than I could have bought at Tesco.”
Helpful Report
Posted 5 years ago
Dear Martin, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. Our flowers come in bud and take a few days to open. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Janet Middleton
Verified Buyer
“Have even sent Flowers by Post to myself! Really well packaged, the carnations last too.”
Helpful Report
Posted 5 years ago
Dear Janet, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Valerie Dorling
Verified Buyer
“I left ordering a Mother's Day bouquet very late and expected it to be sent through the post a day later on Monday. I was pleasantly surprised to see my friend posting a picture of herself with a bouquet which was delivered on Mothering Sunday. Thank you very much.”
Helpful Report
Posted 5 years ago
Dear Valerie, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Peter Blanshard
Verified Buyer
“Deliver was on time and the carnations were and still are excellant”
Helpful Report
Posted 5 years ago
Dear Peter, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Joanna Preece
Verified Buyer
“After being extremely disappointed regarding my order not being delivered in time and flowersbypost not being open over the weeked, I emailed flowersbypost.com and received a phone call around 10am on the Monday morning. I spoke to very pleasant gentleman who apologised and explained that they had sent my flowers but that the problem seemed to be with the couriers. The order was resent via Royal Mail, my delivery charge refunded and flowers received promptly. My advice to anyone ordering would be use the Royal Mail deliver option not the courier.”
Helpful Report
Posted 5 years ago
Dear Joanna, Please accept our sincere thanks for posting a review following your recent purchase and please do accept our aplogies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Miss Jacqueline Wright
Verified Buyer
“I had ordered this bouquet on the 9/2/21 to arrive for my Mum`s birthday on the 11/3/21. I arranged a delivery date of the 9/3/21 to allow for post office delays. No flowers arrived. This was disappointing. The company however dealt with my query very quickly and offered delivery some 5 days later or refund. I went for full refund which has been actioned.”
Helpful Report
Posted 5 years ago
Dear Jacqueline, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request