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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mrs Pamela Harrison
Verified Buyer
“Easy to use website, good quality flowers, and trouble free delivery service.”
Helpful Report
Posted 4 years ago
Dear Pamela, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Moira Miele
Verified Buyer
“Super fast service and excellent flowers. Will definitely use again and will recommend to friends!”
Helpful Report
Posted 4 years ago
Dear Moira, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Chris Hendry
Verified Buyer
“5* Flowers arrived On time - Fresh and Beuitful Fantastic Service will use again.”
Helpful Report
Posted 4 years ago
Dear Chris, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Sue Wardley
Verified Buyer
“The sender is not informed that the flowers have arrived which is very stressful as flowers are frequently sent as a surprise so it would be embarrassing to have to ask the recipient whether they had arrived and stressful for both parties to hear that they had not.”
Helpful Report
Posted 4 years ago
Dear Sue, Please accept our sincere thanks for posting a review following your recent purchase. Your feedback has been noted and passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Margaret Grant
Verified Buyer
“Have been ordering flowers from you for years. Great service, no fuss, happy people. Thank you for doing it all so well..”
Helpful Report
Posted 4 years ago
Dear Margaret, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Irene Huskinson
Verified Buyer
“Had difficulty with on line ordering, wasn’t sure if I had ordered twice. My friend phoned to say “thank you” she was very pleased with the flowers.”
Helpful Report
Posted 4 years ago
Mrs Annette Wray
Verified Buyer
“Very pleased with the service. Arrived when they should and looked lovely.”
Helpful Report
Posted 4 years ago
Dear Annette, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Margaret McVeigh
Verified Buyer
“Flowers arrived in beautiful fresh order. much appreciated”
Helpful Report
Posted 4 years ago
Dear Margaret, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Vera Ogle
Verified Buyer
“Efficient and easy to follow website. Arrangement received, beautifully fresh by the recipient, on the day requested by the sender.”
Helpful Report
Posted 4 years ago
Dear Vera, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs J Chapman
Verified Buyer
“We heard from my mother-in law in the UK that the flowers we ordered are lovely and she is very pleased with them We know from past experience that they usually are Janet”
Helpful Report
Posted 4 years ago
Dear Mrs Chapman, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Frann Sawtell
Verified Buyer
“I live in New Zealand and have used Flowers By Post for several years to send to my family and friends in England for special occasions. FBP has never let me down. The flowers are all of high quality and exactly as described. They arrive in excellent condition and on time. I highly recommend this company”
Helpful Report
Posted 4 years ago
Dear Frann, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Joyce Pipet
Verified Buyer
“Ordered flowers for a friend's birthday. They arrived well ontime & she was delighted with them. Super service! Love using you.”
Helpful Report
Posted 4 years ago
Dear Joyce, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Janet Henderson
Verified Buyer
“The flowers arrived on time and were in good condition. The recipient was pleased - they were a surprise gift as I was away in Jersey. I visited Jersey Market to order, but realised that the company has changed its approach so I ordered on line. OK, pretty flowers - carnations and freesia - but not many so not really great value for money and not from Jersey.”
Helpful Report
Posted 4 years ago
Dear Janet, Please accept our sincere thanks for posting a review following your recent purchase. Thank you for your feedback which has been passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Norman A Davies
Verified Buyer
“My wife sent the order off on Sunday 3 Oct for delivery on Tuesday 5 Oct, to ensure delivery would be on time my wife paid an additional £2. The recipient of the flowers, my Aunty, told my wife on Thursday 7th Oct that the flowers did not arrive until Wednesday 6th October. No doubt you will be able to check the accuracy of this statement. I would be pleased to receive your comments please -my 5 rating is based on previous experience. Yours sincerely Norman A Davies”
Helpful Report
Posted 4 years ago
Dear Norman, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for nay disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Peter Michael
Verified Buyer
“I have been using Flowers By Post for a number of years now and have always found them to be helpful, good value and on time. I live high in the mountains of North Wales and the nearest flower shop in whom I would trust is about 50 miles away and having been let down by the local outlet some years back, I am delighted to have found Flowers By Post. I certainly recommend them. The attached two photos were taken 6 days after arrival.”
Flowers by Post UK Limited 5 star review on 9th October 2021 Flowers by Post UK Limited 5 star review on 9th October 2021
Helpful Report
Posted 4 years ago
Dear Peter, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Michael Cook
Verified Buyer
“Used fbp for many years. The best value carnations you can find. Excellent service.”
Helpful Report
Posted 4 years ago
Dear Michael, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Mary Green
Verified Buyer
“unfortunately the person I sent them to passed away the day before to late to cancel. But her husband said they were beautiful.”
Helpful Report
Posted 4 years ago
Dear Mary, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Edward Haynes
Verified Buyer
“A beautiful selection of flowers delivered on time and well-received for an 80th birthday. All at a reasonable cost too. thank you.”
Helpful Report
Posted 4 years ago
Dear Edward, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Miss Lynn Ware
Verified Buyer
“I bought these beautiful freesia for my daughter, who needed some love. They were absolutely beautiful, and she was delighted with them!”
Helpful Report
Posted 4 years ago
Dear Lynn, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Teri Grubb
Verified Buyer
“Beautiful fresh flowers arrived on time. Great service as usual”
Helpful Report
Posted 4 years ago
Dear Teri, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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