Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 14,255 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Questions

Metrics

4.7

Based on 14,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Flowers by Post UK Limited 5 star review on 19th October 2025

522

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“receiver very pleased”

Helpful Report

Posted 3 years ago

Dear Maureen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“When the website works FbP is great - the customer service when there is a problem however, is not so.”

Helpful Report

Posted 3 years ago

Dear Alison, Thank you for your review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Lovely flowers and delivered exactly as requested.”

Helpful Report

Posted 3 years ago

Dear Stephen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Beautiful alstromeria were delivered on time (next day) and my cousin reported they were absolutely gorgoeous. I will certainly order again. 5 star rating”

Helpful Report

Posted 3 years ago

Dear Jackie, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“My friend is delighted with her flowers. .she says the freesias are so colourful and the scent is lovely.”

Helpful Report

Posted 3 years ago

Dear Jillian, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Unable to find address the first time but tried again and succeeded. Well done and thank you, Flowers by Post.”

Helpful Report

Posted 3 years ago

Dear Janet, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Used numerous times for family and friends. Never failed me. Blooms lovely. Always arrive on time. Easy to order and choose. Good Web site. Straight forward.”

Helpful Report

Posted 3 years ago

“Excellent service great flowers”

Helpful Report

Posted 3 years ago

Dear Jill, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Not happy as to late for delivery and had to keep them for myself.”

Helpful Report

Posted 3 years ago

Dear Dawn, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“We recently ordered some flowers from you under order number 905486, which looked amazing on your website and were very disappointed when we saw the result - the picture attached, which in our view did not live up to the picture. Please will you send a better bunch to the recipient or refund our money and let us know what you are doing”

Helpful Report

Posted 3 years ago

Dear Averil, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Delivered on time, I did think there would be a few more blooms but they came out and looked beautiful.”

Helpful Report

Posted 3 years ago

Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“I have used Flowers by Post for many years , ordering my flowers to be delivered to my loved ones and my most recent orders , a double order for my 85 year old Mam, and her Twin sister! Both were very pleased with the quality of their bouquets. I recommend Flowers by Post, and will continue to use them.”

Helpful Report

Posted 3 years ago

Dear Mark, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“The flowers were delivered early morning. My friend said they were fresh and beautiful.”

Helpful Report

Posted 3 years ago

Dear Janice, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Just Very happy with your service And your online APP”

Helpful Report

Posted 3 years ago

Dear Alastair, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Easy to navigate website. Prompt delivery of a beautiful bouquet of flowers.”

Helpful Report

Posted 3 years ago

Dear Heather, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Very nice flowers & easy to order & Deal with”

Helpful Report

Posted 3 years ago

Dear Richard, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Flowers arrived on correct day One of the carnations was broken but otherwise lovely.”

Helpful Report

Posted 3 years ago

Dear Christine, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Once again the recipient ,a different person to previous, was delighted with the carnations she received . I shall certainly be ordering more bouquets. Thank you.”

Helpful Report

Posted 3 years ago

Dear Mrs G Walker, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Freisa for my sister 's wedding anniversary, and as an ex florist we always use flowers by post, great value and the flowers are great quality”

Helpful Report

Posted 3 years ago

Dear Annabel, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

“Recipient was over the moon with her surprise of flowers and is very pleased with the time they have stayed in bloom. She has also mentioned the beautiful aroma that has been given by them. It appears that my surprise has been a great success and I would have no hesitation in using this company again.”

Helpful Report

Posted 3 years ago

Dear Jean, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 years ago

Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews