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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mr Margy Tapping
Verified Buyer
“Beautiful flowers perfect delivery on time - excellent - thank you”
Helpful Report
Posted 3 years ago
Dear Margy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs June Balcombe
Verified Buyer
“Not happy that flowers arrived a day late.”
Helpful Report
Posted 3 years ago
Dear June, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Myfanwy Halsey
Verified Buyer
“My friend reported the flowers were lovely and arrived on the date I selected”
Helpful Report
Posted 3 years ago
Dear Myfanwy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs ROSALIND HUTCHINSON
Verified Buyer
“I did not see the flowers as they were sent to a friend who lives far away, but she was delighted to receive them on her birthday (I had placed my order several days in advance for her birthday) and she said they were beautiful.”
Helpful Report
Posted 3 years ago
Dear Rosalind, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Miss Valerie Scott
Verified Buyer
“Flowers arrived very quickly and the recipient reports that they are lovely.”
Helpful Report
Posted 3 years ago
Dear Valerie, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Paul Comer
Verified Buyer
“All went well but I was dissapointed the flowers didn't arrive until after 4pm”
Helpful Report
Posted 3 years ago
Dear Paul, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
MRS J ANDREWS
Verified Buyer
“We have used Flowers by post twice now and both times Flowers and Service were excellent we will be using you now as our Florist. Jennifer Andrews”
Helpful Report
Posted 3 years ago
Dear Mrs J Andrews, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Hugh Alexander
Verified Buyer
“My daughters were delighted to receive these freesias. I am told the flowers are very beautiful and have a strong and wonderful scent. Freesias are both simple yet exotic, and so thank you for continuing to uphold this view of the flowers.”
Helpful Report
Posted 3 years ago
Dear Hugh, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Miss Wendy Howard
Verified Buyer
“Flowers by Post are an exceptional Company to deal with. Their flowers are fresh and vibrant, healthy and very well packaged on delivery. Their Customer Service is very good and orders arrive when they say it will. Never had reason to be disappointed with anything I have ordered from Flowers by Post.”
Helpful Report
Posted 3 years ago
Dear Wendy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Timothy Hunt
Verified Buyer
“As always a really good and efficient service Flowers arrived on time looking good and will be around for a good few weeks Never failed me yet Brilliant service”
Helpful Report
Posted 3 years ago
Dear Timothy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Jane E Farrant
Verified Buyer
“A wonderful range to choose from for all budget. A wonderfully simple website to use with excellent communication and the flowers arrived exactly when expected.”
Helpful Report
Posted 3 years ago
Dear Jane, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Sharon Nolan
Verified Buyer
“Sent for a birthday gift to a friend in another town. Arrived in the 2 hour slot on the correct day. We received a call to say they were beautiful and she was very pleased with them.”
Helpful Report
Posted 3 years ago
Dear Sharon, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Barbara Miles
Verified Buyer
“Beautiful flowers delivered on my chosen day, and at a reasonable price too, perfect.”
Helpful Report
Posted 3 years ago
Dear Barbara, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Sue Paterson
Verified Buyer
“stephanotis ordered, but (nice enough) peace lily received on date requested. no contact with me to say why change. I contacted F by P and was told my choice wasn't available - another plant sent instead. Helpful enough once I raised query with them - but why not just contact me? Balance between plants refunded at my request”
Helpful Report
Posted 3 years ago
Dear Sue, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Lynne Timson
Verified Buyer
“Lovely colours friend delighted with them. Very disappointed with Yodel delivery,asked for Friday delivery but didnt get delivered until Saturday, have been let down by Yodel before. Not flowers by Post fault.”
Helpful Report
Posted 3 years ago
Dear Lynne, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Laura Barnes
Verified Buyer
“FBP never fail to disappoint!!!! One of the flowers in my ordered bouquet was out of stock on the day but customer services called me straight away & gave me options of an alternative flower to include/a different bouquet or wait one day for fresh stock, which I did. I have dealt with customer services before when I have made a mistake on an order; they are always so friendly & helpful... so refreshing as you don't always get the personal touch nowadays. I would recommend this company to anyone. Thank you Flower By Post”
Helpful Report
Posted 3 years ago
Dear Laura, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Sally Murdoch
Verified Buyer
“Lovely flowers and I was kept informed of order progress from request to delivery”
Helpful Report
Posted 3 years ago
Dear Sally, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Jean Lee
Verified Buyer
“Excellent service, flowers arrived about 9am on the day requested. Have always used Flowers by Post and will continue to do so. Jean.”
Helpful Report
Posted 3 years ago
Dear Jean, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Janice Leigh
Verified Buyer
“They arrived on time for my friends birthday and she said they are lovely. Used them last year as well and will use them again.”
Helpful Report
Posted 3 years ago
Dear Janice, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Christine R Gracey
Verified Buyer
“Beautiful flowers when they were sent and they’re still beautiful and blooming now. Fantastic value for money”
Helpful Report
Posted 3 years ago
Dear Christine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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