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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Ms Tamzin Cook
Verified Buyer
“Great always use these people. Flowers really last”
Helpful Report
Posted 3 years ago
Dear Tamzin, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs. Cheryl Byrne
Verified Buyer
“Would have been 5 stars. However these were sent to my daughter as starting a new job. She said they were lovely but on arrival several had been squashed in transit. Disappointment as these flowers are normally superb.”
Helpful Report
Posted 3 years ago
Dear Cheryl, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Stephen Captain
Verified Buyer
“I've used Flowers By Post for over a year for all of my special occasion floral gifts, and both I, and the intended recipients have been delighted every time. I just wish I'd found them sooner.”
Helpful Report
Posted 3 years ago
Dear Stephen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Dr Robert Gee
Verified Buyer
“Always such attractive flowers, choice for all occasions, speedily delivered for free. what more could anybody want?”
Helpful Report
Posted 3 years ago
Dear Robert, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Anne Palmer
Verified Buyer
“Lovely flowers - the lilies were good, but the roses did not last too well.”
Helpful Report
Posted 3 years ago
Dear Anne, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Iris Kemlo
Verified Buyer
“I was pleased to hear the flowers had arrived and were lovely. When i ordered them although I was given a code of WI522 which entitled me to a discount I was charged UK DEIVERY AND A MESSAGE CARD. As I had ordered on saturday there was no way to query this at this time.”
Helpful Report
Posted 3 years ago
Dear Iris, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Val Fantom
Verified Buyer
“Easy website,quick delivery,friend delighted.”
Helpful Report
Posted 3 years ago
Dear Val, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Wendy Kerr
Verified Buyer
“Flowers were lovely. Arrived in bud and just opening out. beautiful”
Helpful Report
Posted 3 years ago
Dear Wendy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Barbara Bury
Verified Buyer
“Recipient was thrilled. Flowers and chocolates were ordered as a thank you gift and were extremely well received. Large amount of flowers and colours which had a divine scent.”
Helpful Report
Posted 3 years ago
Dear Barbara, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Bernadette Murphy
Verified Buyer
“My recipient was delighted with her flowers and on viewing a picture of them I have to agree with her.”
Helpful Report
Posted 3 years ago
Dear Bernadette, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Carol Graham
Verified Buyer
“Ordering, payment and delivery ok. Wasn't able to request delivery on day of my friend's birthday- date not available for some reason which was an irritation as had to be delivered day after (on 26th instead of 25th). Not ideal. But will use Flowers by Post again.”
Helpful Report
Posted 3 years ago
Dear Carol, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Graham Walker
Verified Buyer
“USED THIS COMPANY BEFORE. NEVER FAILED!”
Helpful Report
Posted 3 years ago
Dear Graham, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Maureen Clark
Verified Buyer
“I obviously didn't see the flowers myself but the recipients were very happy with them and they arrived when promised. Thankyou!”
Helpful Report
Posted 3 years ago
Dear Maureen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Julie Greenwood
Verified Buyer
“Excellent service as usual. Gorgeous flowers. Have used this company for many years and will continue to do so. Keep up the good work!”
Flowers by Post UK Limited 5 star review on 29th August 2022
Helpful Report
Posted 3 years ago
Dear Julie, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Ms Dianne Northcombe
Verified Buyer
“The flowers were your usual very high quality and my friend was very pleased with them. I was also very impressed with the high standard of customer service I received when I had to amend the order. Thank you for a stress free order.”
Helpful Report
Posted 3 years ago
Dear Dianne, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Jane Benson
Verified Buyer
“Flowers arrived in excellent condition. Greatly appreciated by the recipients”
Helpful Report
Posted 3 years ago
Dear Jane, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Angela Roberts
Verified Buyer
“Very impressed with the service and beautiful flowers. Will use again.”
Helpful Report
Posted 3 years ago
Dear Angela, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Allan Robinson
Verified Buyer
“My Mam who is in a care home, loves flowers, particularly Carnations and Freesias, so I thought I would buy her some to cheer her up. I went to see my Mam, and was disgusted with how few flowers there was. I will think twice about using this company again.”
Helpful Report
Posted 3 years ago
Dear Allan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Joan Wheelwright
Verified Buyer
“Very easy website. The flowers I sent were to other people and they said the flowers were lovely.”
Helpful Report
Posted 3 years ago
Dear Joan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Carol Cordingley
Verified Buyer
“I have been using your flowers for a long time now. I receive the same wonderful response from everyone to say how delighted they were. This time was no exception as the flowers were for my friend's 25 Wedding Anniversary.”
Helpful Report
Posted 3 years ago
Dear Carol, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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