Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 14,256 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Questions

Metrics

4.7

Based on 14,256 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Flowers by Post UK Limited 5 star review on 19th October 2025

522

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers were great shame yodel delivered them the day after the wedding anniversary”

Helpful Report

Posted 4 years ago

Dear Clive, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“Ordered over the phone. Very efficient service. Flowers delivered on day requested.”

Helpful Report

Posted 4 years ago

Dear Terence, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“Great value great choice and prompt delivery. I never use anyone else.”

Flowers by Post UK Limited 5 star review on 9th September 2022

Helpful Report

Posted 4 years ago

Dear Ruth, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“I tried to order some flowers on your web site but with no joy,so phoned to report your we did was not helpful.I spoke to a lovely female employee who very kindly offered my flowers and brightened m mood immensely thank you”

Helpful Report

Posted 4 years ago

Dear Mrs Day, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“The flowers were beautiful,but arrived a day later than expected and delivered to the wrong address.”

Helpful Report

Posted 4 years ago

Dear Carole, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“Arrived on time and in good condition Sent as a gift and recipients were delighted”

Helpful Report

Posted 4 years ago

Dear Marilyn, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“Requested a Burthday date one week before and they arrived a day late. Most disappointing.”

Helpful Report

Posted 4 years ago

Dear Susan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“Very Pleased”

Helpful Report

Posted 4 years ago

Dear Maureen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“A birthday bouquet for my friend, beautiful flowers and excellent delivery.”

Flowers by Post UK Limited 5 star review on 7th September 2022

Helpful Report

Posted 4 years ago

Dear Carole, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“Carnations delivered on time and nice and fresh. Thanks”

Helpful Report

Posted 4 years ago

Dear Mrs W Howard, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“My friend was very pleased with them. I was a little disturbed they had been left on the doorstep after tracking them, but she might not have heard a knock being quite deaf.”

Helpful Report

Posted 4 years ago

Dear Janet, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“Flowers received the next dat. The recipient was happy with them.”

Helpful Report

Posted 4 years ago

Dear Mrs F Glass, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“According to my aunt, the flowers were not packed as well as they have been previously, hence some carnations were drooping on delivery”

Helpful Report

Posted 4 years ago

Dear Tracey, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“Flowers were lovely, but recipient commented on the size of the bunch :-(”

Helpful Report

Posted 4 years ago

Dear Alisdair, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“My order was complicated with problems with my credit card but Nav was so helpful and efficient and the flowers arrived on the day in spite of a postal strike and the Bank Holiday weekend. Excellent service and lovely flowers!”

Helpful Report

Posted 4 years ago

Dear Lady Frances, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“Very late delivery, but very efficient and overworked employee, much appreciated. The flowers, greetings card and gift were delightful and well-received.”

Helpful Report

Posted 4 years ago

Dear Cynthia, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“These flowers were bought for a very good friend, she was pleased as punch when she received them because she wasn't expecting them. Another good choice for using Flowers By Post, excellent value, and delivered on time, first class service.”

Flowers by Post UK Limited 5 star review on 4th September 2022

Helpful Report

Posted 4 years ago

Dear Christopher, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“My niece, a first time Grandma and my great niece a new Mummy, were delighted with their flowers. Arrived on time and in beautiful bloom. I always use Flowers by post and recommend them to family and friends. Thanks.”

Helpful Report

Posted 4 years ago

Dear Irene, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“Excellent service excellent flowers”

Helpful Report

Posted 4 years ago

Dear Jayne, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“the person that received the flowers Isent was really thrilled with them I shant be afraid to use again”

Helpful Report

Posted 4 years ago

Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

Flowers by Post UK Limited is rated 4.7 based on 14,256 reviews