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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mrs G Walker
Verified Buyer
“Considering the recipient lives in a rural location, neither High Wray nor Low Wray as suggested by Naz when given the postcode, I was delighted when I received a Thank You from the recipient the next day, as Naz promised. She said the flowers were beautiful and really picked her up. Thanks”
Helpful Report
Posted 3 years ago
Dear Walker, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs ELAINE ENGLAND
Verified Buyer
“Flowers did not arrive on date specified. However the email I sent was answered promptly and the issue satisfactorily rectified.”
Helpful Report
Posted 3 years ago
Dear Elaine, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience.
Posted 3 years ago
Rev Peter Shilling
Verified Buyer
“Excellent as always”
Helpful Report
Posted 3 years ago
Dear Peter, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Mavis Elwick
Verified Buyer
“Lovely plant delivered on time.”
Helpful Report
Posted 3 years ago
Dear Mavis, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Val Miller
Verified Buyer
“Order flowers for a friend they arrived on the correct date and my friend says they were absolutely lovely”
Helpful Report
Posted 3 years ago
Dear Val, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
MRS CHRISTINE PURNELL
Verified Buyer
“Beautiful flowers, arrived promptly and gratefully received. Thank you.”
Helpful Report
Posted 3 years ago
Dear Christine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr James Moon
Verified Buyer
“Excellent flowers as always, can't say I've had a poor bunch of flowers in the more than 15 years that I've used Flowers By Post......Delivery date despite Post Office strike, was on time also - no complaints! The re-introduction of the occasional free bunch of flowers based on orders would be welcome.....”
Helpful Report
Posted 3 years ago
Dear James, Please accept our sincere thanks for posting such a positive review following your recent purchase. The loyalty scheme has now been replaced by offers and promotions sent via email. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Wenda Turner
Verified Buyer
“Excellent service,thank you”
Helpful Report
Posted 3 years ago
Dear Wenda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Ms Sandra Labram
Verified Buyer
“Always happy with FbP!”
Helpful Report
Posted 3 years ago
Dear Sandra, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Christine Dolan
Verified Buyer
“lovely flowers sent for family birthday, person loved them!”
Helpful Report
Posted 3 years ago
Dear Christine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Pirmjit Sian
Verified Buyer
“Great /fast service.”
Helpful Report
Posted 3 years ago
Dear Pirmjit, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Jill Stagg
Verified Buyer
“Flowers by Post is my first choice when sending flowers. The flowers always arrive in excellent condition and I've had many compliments over the years from delighted friends and family,”
Helpful Report
Posted 3 years ago
Dear Jill, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
MR EDWIN ALBERT Keen
Verified Buyer
“On time friend was very pleased with the flowers and as usual in nice condition”
Helpful Report
Posted 3 years ago
Dear Edwin, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Raymond Clark
Verified Buyer
“The recipients of the flowers were over the moon with the standard”
Helpful Report
Posted 3 years ago
Dear Raymond, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs F A PARKINSON
Verified Buyer
“Lovely flowers Would recommend”
Helpful Report
Posted 3 years ago
Dear Mrs Parkinson, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr John Baynes
Verified Buyer
“I ordered the flowers for my sister who had been quite ill.They arrived very quickly and she told me their condition was perfect and they are lasting very well.Delivery was an issue-they were left at the top of their drive,by the main road,and no attempt was made to deliver them to the house.luckily someone saw them before they were stolen and took them to the house.Need a more reliable delivery firm”
Helpful Report
Posted 3 years ago
Dear John, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience.
Posted 3 years ago
Mrs Ann Fleming
Verified Buyer
“My daughter in law said they were lovely”
Helpful Report
Posted 3 years ago
Dear Ann, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Jacqueline Smith
Verified Buyer
“Delivered on time. Recipient very pleased with them.”
Helpful Report
Posted 3 years ago
Dear Jacqueline, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Heather Langdon
Verified Buyer
“Fliwers were delivered nect day in peak condition and my friend was thrilled.”
Helpful Report
Posted 3 years ago
Dear Heather, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Ambreena Qurashi
Verified Buyer
“Good customer service. Courier lost my package, customer services gave me a full refund”
Helpful Report
Posted 3 years ago
Dear Ambreena, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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