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Flowers by Post UK Limited Reviews

4.7 Rating 14,256 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,256 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Ms Jackie Shaw
Verified Buyer
“The plant was bought as a gift for my sister on return from hospital post surgery for cancer. My sister tells me that the plant was well wrapped and secure, very healthy and looked lovely. I saw it a few days later and was pleasantly surprised by its size and condition. I admit I was sceptical about buying without seeing, having visions of some small, unhealthy weed of a plant arriving. Thank you so much for the beautiful plant, the way it had been cared for and the delivery spot on. I will definitely use you again and recommend you to everyone. Thank you for the smile and surprise it gave my sister xx Jackie Shaw”
Helpful Report
Posted 3 years ago
Dear Jackie, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr JOHN MAYNARD
Verified Buyer
“First class service”
Helpful Report
Posted 3 years ago
Dear John, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Victor Cannon
Verified Buyer
“very easy to order arrived in good condition will use flowers by post again”
Helpful Report
Posted 3 years ago
Dear Victor, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Miss Doreen Frame
Verified Buyer
“They were a thank you for my sister. She said they are lovely and their perfume welcomes her down in the mornings.”
Flowers by Post UK Limited 5 star review on 25th April 2023
Helpful Report
Posted 3 years ago
Dear Doreen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Lesley Hayes
Verified Buyer
“Excellent company. I'd experienced internet/wifi problems when ordering, resulting in one part of the order being duplicated. They rang me to check if this was right, and when I confirmed that I had made a mistake, they made an immediate refund. If only all companies were this diligent.”
Helpful Report
Posted 3 years ago
Dear Lesley, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Alan Davis
Verified Buyer
“Carnations were delivered on time and were great. Brought much pleasure to my sister in law.”
Helpful Report
Posted 3 years ago
Dear Alan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Sabeen Sheikh
Verified Buyer
“Delivery on time. Recipient was very happy and excited. Flowers were amazingly beautiful.”
Helpful Report
Posted 3 years ago
Dear Sabeen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Janet Chapman
Verified Buyer
“The recipient was delighted with the flowers we chose. She loved the colours and was very taken with the card which told her the flowers were 'sleeping' and the instructions on how to let them wake up. Delivered carefully, and on time. A very satisfied recipient and sender. Thank you - I have no hesitation in recommending and using Flowers By Post.”
Helpful Report
Posted 3 years ago
Dear Janet, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Sue Crookes
Verified Buyer
“My friends were delighted with the flowers”
Helpful Report
Posted 3 years ago
Dear Sue, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs ELIZABETH PICKBURN
Verified Buyer
“My friend was thrilled with the flowers”
Helpful Report
Posted 3 years ago
Dear Elizabeth, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Paul Kent
Verified Buyer
“Really impressed by the service, first time used, will defo use again.”
Helpful Report
Posted 3 years ago
Dear Paul, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Maxine White
Verified Buyer
“My friend was very pleased with her carnations, she said they had lasted for quite a while.”
Helpful Report
Posted 3 years ago
Dear Maxine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Ms R Ghosh
Verified Buyer
“Would recommend Flowers by Post. Very easy to order, arrived on time and no extortionate shipping charges. I like the choice of the standard and larger bunches, and the added option of chocolates.”
Helpful Report
Posted 3 years ago
Dear Ms Ghosh, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Marc Lunn
Verified Buyer
“Very mixed opinions, ordered 2 x lots, disappointing they turned up at 6/7pm on the birthday day, whilst we were out having a meal so wife didn't get them really for her birthday it was gone 10pm, but guess this is luck of draw but factor that in when ordering. As for flowers I upgraded to large, blue orchids were amazing, the freesia bouquet was large cost £37 and looked like petrol station bunch at about worth £15 at tops. Wouldn't use again, just fear of unknown.”
Helpful Report
Posted 3 years ago
Dear Marc, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Karen Clarke
Verified Buyer
“As always you have made my Sisters birthday Happy. Your flowers are still the best. Thank you”
Helpful Report
Posted 3 years ago
Dear Karen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Anne Coulthard
Verified Buyer
“My daughter-in-law was very pleased with the flowers we sent.”
Flowers by Post UK Limited 5 star review on 22nd April 2023
Helpful Report
Posted 3 years ago
Dear Anne, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Jean Anderson
Verified Buyer
“As usual prompt delivery and flowers beautiful.”
Helpful Report
Posted 3 years ago
Dear Jean, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Victor Ellis
Verified Buyer
“An excellent service I shall use again.”
Helpful Report
Posted 3 years ago
Dear Victor, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
MISS Mary Stevens
Verified Buyer
“I have ordered these flowers before and have been very pleased with them.icannot answer what day and time they were delivered I only know they got there for her birthday”
Helpful Report
Posted 3 years ago
Dear Mary, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Joyce Pipet
Verified Buyer
“Friend I sent them to was delighted with how lovely and fresh the flowers were. good timing on delivery. Very satisfied. Further to the question below - I don't know how they were delivered.”
Helpful Report
Posted 3 years ago
Dear Joyce, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,256 reviews
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