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Flowers by Post UK Limited Reviews

4.7 Rating 14,256 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,256 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mr Vernon Lewis-Lavender
Verified Buyer
“The flowers arrived on time and in perfect condition.”
Helpful Report
Posted 4 years ago
Dear Mr Lewis-Lavender, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Barbara Stone
Verified Buyer
“Flowers arrived on said date, my sister was absolutely thrilled. Tight buds of tulips & within a couple of days beautiful vibrate colours. Thank you”
Helpful Report
Posted 4 years ago
Dear Mrs Stone, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Lucie West-Burnham
Verified Buyer
“Flowers arrived and were gratefully received by our friends. Thanks for prompt delivery.”
Helpful Report
Posted 4 years ago
Dear Mrs West-Burnham, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Julian Ludlow
Verified Buyer
“Bought 5 stems white oriental lilies for Valentine’s Day. Sadly none opened and two stems were bent.”
Helpful Report
Posted 4 years ago
Dear Julian, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused regrading your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms Sandra Davies
Verified Buyer
“Excellent value, fast service and very was to order.”
Helpful Report
Posted 4 years ago
Dear Ms Davies, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Mary Stoten
Verified Buyer
“Your flowers are lovely so I try to always use you but having.been unsuccessful last weekend in getting through by phone I had to use another. Why is it so difficult to get through You sometimes call back and that's when it's good!”
Helpful Report
Posted 4 years ago
Dear Mary, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. Please be advised our offices are closed on a weekend. Our opening hours are mon-fri 9.30am -5.30pm We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms Carolyn Wilson
Verified Buyer
“Beautiful flowers delivered on time and through the letter box so my poorly friend did not have to get out of bed- great service”
Flowers by Post UK Limited 5 star review on 21st February 2022
Helpful Report
Posted 4 years ago
Dear Ms Wilson, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Z Prow
Verified Buyer
“Fantastic delivery service. Great customer service.”
Helpful Report
Posted 4 years ago
Dear Mrs Prow, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs. Linda Ryley
Verified Buyer
“Very good service. My Aunt sent me photo of flowers…look good. I always find the carnations last a really long time. I use Flowers by Post for all my family in the Uk because they are so reliable and consistent.”
Helpful Report
Posted 4 years ago
Dear Mrs Ryley, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Michael Pritchard
Verified Buyer
“I can trust Flowers by Post to deliver what I order, on time. And that is important to me.”
Helpful Report
Posted 4 years ago
Dear Mr Pritchard, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Marilyn Baker
Verified Buyer
“Arrived on time and recipient pleased with condition”
Helpful Report
Posted 4 years ago
Dear Mrs Baker, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Lyn Gregory
Verified Buyer
“Prompt delivery. Flowers didn't last. Disappointed.”
Helpful Report
Posted 4 years ago
Dear Lyn, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Shirley Blackman
Verified Buyer
“Flowers arrived on time and as stated.”
Helpful Report
Posted 4 years ago
Dear Mrs Blackman, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Jill Stagg
Verified Buyer
“I have used Flowers by Post for many years now and the recipients have always been delighted with what they have received from yourselves. The website is also very easy to work through.”
Helpful Report
Posted 4 years ago
Dear Mrs Stagg, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Sharon Slatford
Verified Buyer
“Flowers arrived prompt to my Mum who was delighted with them. They are a vibrant shade of red with lots of greenery too.”
Helpful Report
Posted 4 years ago
Dear Mrs Slatford, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Gill Hill
Verified Buyer
“Excellent fresh carnations, the reciprocate was extremely pleased. I thank you.”
Helpful Report
Posted 4 years ago
Dear Mrs Hill, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Joan M Temple
Verified Buyer
“Excellent as always. Most helpful and understanding by phone.”
Helpful Report
Posted 4 years ago
Dear Mrs Temple, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Reg Thomas
Verified Buyer
“We ordered a rose plant but the recipient said that it was an orchid that was actually delivered. Having said that, the lady was delighted with it. We chose the rose in order that they could plant outside afterward!”
Helpful Report
Posted 4 years ago
Dear Reg, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies the wrong plant being sent and for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Gillian Howells
Verified Buyer
“My friend was delighted with her freesia bouquet and said that they were lovely and fresh. They were delivered on the day I was hoping for too. Thank you.”
Helpful Report
Posted 4 years ago
Dear Mrs Howells, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Pamela Walsh
Verified Buyer
“Very nice fresh flowers and delivery prompt,Thank you.”
Helpful Report
Posted 4 years ago
Dear Mrs Walsh, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,256 reviews
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