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Flowers by Post UK Limited Reviews

4.7 Rating 14,256 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,256 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mrs Glenda Hammond
Verified Buyer
“Easy to use website. An improvement could be made by confirming when the flowers are delivered as it is embarrassing to ask the recipient if the flowers have arrived. For this reason, I can't say if the flowers were delivered on time or what condition they arrived in.”
Helpful Report
Posted 4 years ago
Dear Glenda, Please accept our sincere thanks for posting a review following your recent purchase. Thank you for your feedback regarding confirmation of delivery. We are in the process of looking into offering a Royal Mail Tracked Service. Your comments have been noted and passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr John Duffy
Verified Buyer
“Excellent service. Delivery on time and flowers were lovely.”
Helpful Report
Posted 4 years ago
Dear John, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Virginia Hosey
Verified Buyer
“Gorgeous arrangement my neighbour was delighted.”
Helpful Report
Posted 4 years ago
Dear Virginia, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Zteve Spreckley
Verified Buyer
“Great service next day delivery flowers fresh and perfect condition good value for money”
Helpful Report
Posted 4 years ago
Dear Zteve, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Liz Henry
Verified Buyer
“Flowers arrived on time and were very happy with them”
Helpful Report
Posted 4 years ago
Dear Liz, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Miss Susannah Heaps
Verified Buyer
“Good condition and beautifully perfumed.”
Helpful Report
Posted 4 years ago
Dear Susannah, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr J Dahlke
Verified Buyer
“The flowers arrived on the right day and looked nice. Unfortunately the roses never actually opened up.”
Helpful Report
Posted 4 years ago
Dear Mr Dahlke, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Michael Routley
Verified Buyer
“The flowers just like the picture and came on time in very good condition.”
Helpful Report
Posted 4 years ago
Dear Mr Routley, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Patricia Shotton
Verified Buyer
“Arrived in good condition and on the right day.”
Helpful Report
Posted 4 years ago
Dear Mrs Shotton, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Janet Hogg
Verified Buyer
“Very pleased sent these to a friend who is poorly her daughter said they made her smile , she also sent a photo to say thank you . Delivery was very prompt will definitely use again .”
Helpful Report
Posted 4 years ago
Dear Mrs Hogg, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Bryan Oates
Verified Buyer
“Excellent Good delivery to a "remote" estate (gated) in Gloucs. Thank you keep it up!”
Helpful Report
Posted 4 years ago
Dear Mr Oates, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr R Irish
Verified Buyer
“A lovely selection of flowers in a basket, unfortunately they arrived a day later than requested !”
Helpful Report
Posted 4 years ago
Dear Mr Irish, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. As it states on our website: 95% of orders arrive on youe chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Sandra Hutchinson
Verified Buyer
“My friend flowers were fantastic she said how beautiful they were so many thanks to you for your service much appreciated thanks again”
Helpful Report
Posted 4 years ago
Dear Mrs Hutchinson, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
MRS A HART
Verified Buyer
“It was quick and easy to place my order by telephone and was delivered to my relatives within 2 days.”
Helpful Report
Posted 4 years ago
Dear Mrs Hart, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms Tracy Lynch
Verified Buyer
“Flowers arrived fresh safely packed. Having used this company for years I would highly recommend”
Helpful Report
Posted 4 years ago
Dear Ms Lynch, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Patricia Vowles
Verified Buyer
“Fantastic carnations ,beautiful colours. Arrived on the day. Execellent service”
Helpful Report
Posted 4 years ago
Dear Mrs Vowles, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms Judy Sagar
Verified Buyer
“I've used this company for many years and have never been disappointed. The service is excellent. The flowers are consistently beautiful. Delivery is always on time. Customer service is outstanding. Highly recommended.”
Helpful Report
Posted 4 years ago
Dear Ms Sagar, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr PATRICIA A HUGHES
Verified Buyer
“Very happy with flowers and deliverd on time. Thankyou.”
Helpful Report
Posted 4 years ago
Dear Mr Hughes, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Judy Purves
Verified Buyer
“The freesia that I received are fantastic filling the house with their smell. A wonderful gift.”
Helpful Report
Posted 4 years ago
Dear Mrs Purves, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs VIRGINIA TITE
Verified Buyer
“Lovely flowers, safely delivered”
Helpful Report
Posted 4 years ago
Dear Mr Tite, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,256 reviews
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