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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mrs Sheila Mitchell
Verified Buyer
“I never saw the flowers but the friends I sent them to were very pleased.”
Helpful Report
Posted 4 years ago
Dear Sheila, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Katy Collier
Verified Buyer
“Very pleased with the service, I ordered the flowers late afternoon and they were delivered the next morning. The recipient was highly delighted.”
Helpful Report
Posted 4 years ago
Dear Katy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs J Chapman
Verified Buyer
“We hear from our family member who we sent the flowers to that they are beautiful, as we haven't seen the flowers ourselves I can't say any more Janet”
Helpful Report
Posted 4 years ago
Dear Janet, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Miss Sarah Cardew
Verified Buyer
“Beautiful flowers delivered as requested - excellent service as always”
Helpful Report
Posted 4 years ago
Dear Sarah, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr N G DUWE
Verified Buyer
“flowers were not fresh, but old, and with petals on the turn, what a grand disappointment and an embarrassment to give to my mum on her 77th birthday a jaded and faded bunch of expensive flowers, I was ashamed..never coming to your door to come thru my door again!!!!”
Helpful Report
Posted 4 years ago
Dear Mr Duwe, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused regarding the bouquet. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Simon Gasse
Verified Buyer
“Great service and fast delivery, will definitely use again. Thankyou.”
Helpful Report
Posted 4 years ago
Dear Simon, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms Yasmin Olins Dixon
Verified Buyer
“A beautiful bouquet, exactly like the advertised image. Delivery not 100%, but still good. Worth every penny, and they're long lasting”
Helpful Report
Posted 4 years ago
Dear Yasmin, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused regarding the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Christine Archer
Verified Buyer
“Easy to order, delivered on time and recipient was very pleased with her flowers.”
Helpful Report
Posted 4 years ago
Dear Christine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Ken Morley
Verified Buyer
“Another well-received birthday present - colourful and fragrant. Many thanks.”
Helpful Report
Posted 4 years ago
Dear Ken, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Jean Goddard
Verified Buyer
“The flowers were top quality as they always are.”
Helpful Report
Posted 4 years ago
Mrs Jan Wise
Verified Buyer
“The flowers were delivered when the recipients were out. They were only found when the recipients went to use the bin! NO information card was put through their letter box. The flowers were certainly not at their best when discovered. Very disappointed.”
Helpful Report
Posted 4 years ago
Dear Jan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Dear Jan, Please accept our sincere thanks for posting a review on 08th March 2022 following your recent purchase. Please accept our apologies for any disappointment caused by your order. Having looked at the tracking it seems the courier company attempted delivery twice and the tracking was updated showing where the parcel was kept. We are sorry to hear the recipient was not notified, your comments have been noted and passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Please accept this discount code for the disappointment caused: - 10CR This code will entitle you to a 10% discount on your next floral order with us. Unfortunately, the discount code may not be used against our Bargain Spray and Bargain Rainbow Carnation Range or our Carnation Fusion Bouquet but everything else is included. Once again, thank you for taking the time to write the review, please accept our apologies and be assured that we are doing our very best to maintain and improve your customer experience. Kind regards Nav Sahib
Posted 4 years ago
Mr Ray Brooks
Verified Buyer
“Delivered on time, receiver very happy!”
Helpful Report
Posted 4 years ago
Dear Ray, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Greta Gibbs
Verified Buyer
“Wonderful service as usual”
Helpful Report
Posted 4 years ago
Dear Greta, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Linda Battson
Verified Buyer
“Easy to order, fair price, and lovely flowers”
Helpful Report
Posted 4 years ago
Dear Linda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Kathleen Diamond
Verified Buyer
“I haven’t seen the flowers but sister ensured that they were lovely and fresh. They were for my mum who’s not feeling at her best but they brought a smile to her face”
Helpful Report
Posted 4 years ago
Dear Kathleen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs June Woods
Verified Buyer
“I have been using Flowers by Post for many years now and have never been disappointed”
Helpful Report
Posted 4 years ago
Dear June, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Jenny Nisbett
Verified Buyer
“I would never use anyone else but Flowers by post - have been a customer for many years and the service and quality of flowers is always outstanding. Well done to all the team.”
Helpful Report
Posted 4 years ago
Dear Jenny, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Miss Vikki Leah
Verified Buyer
“Easy to navigate online shop and order, flowers arrived on day stated with one very happy lady on her birthday.. she really loved the bouquet”
Helpful Report
Posted 4 years ago
Dear Vikki, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Ashwin Khagram
Verified Buyer
“Recently, I made a Flowers By Post order to have flowers delivered to my daughter in law on her birthday, to be delivered on the day itself. She was delighted with the flowers delivered and sent me pictures of her with the flowers. I will most likely send Flowers orders this way in the future. Thank you, Floers By Post!”
Helpful Report
Posted 4 years ago
Dear Ashwin, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Miss Wendy Howard
Verified Buyer
“In recent months I have ordered bouquets from various florists by post and courier and have been very dissapointed. I have ordered from Flowers by Post before but some time ago so on this occasion I placed my order with them. I can honestly say that Flowers by Post delivered the best bouquet I have received in a long time. Beautiful fresh green foliage and tight little flower buds that have gradually opened. They were well presented and delivered in good health. I will be placing another order very soon. Thank you.”
Helpful Report
Posted 4 years ago
Dear Wendy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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