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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mrs Helen Law
Verified Buyer
“The white carnations arrived a day late and brown. I was very disappointed as they were ordered for the vases after the scattering of my parents ashes . I was told it was in the small print the flowers by post could take up to 72 hours which they did and they were rotten. I did get a refund and a compensation code - no intentions of ordering from them again.”
Helpful Report
Posted 3 years ago
Dear Helen, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Robert Beck
Verified Buyer
“Great Service as always!”
Helpful Report
Posted 3 years ago
Dear Robert, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Countess Yvonne Copping-noyce
Verified Buyer
“I have used this service for years as I trust that the quality is always as expected. I recently sent flowers and a card to my sister and she was delighted to receive them on the date specified. I would recommend this service.”
Helpful Report
Posted 3 years ago
Dear Yvonne, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Greta Gibbs
Verified Buyer
“As usual a perfect service, flowers in excellent condition despite the hot weather. A pity you have reduced the chocolate selection, prefer the truffles !”
Helpful Report
Posted 3 years ago
Dear Greta, Please accept our sincere thanks for posting such a positive review following your recent purchase and thank you for your feedback regarding the chocolates, this information has been passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Miss Miss BEATRICE POTTER
Verified Buyer
“I ordered some flowers and chocolates for a lady who had been unwell. They arrived on the stated day in perfect condition. My friend was delighted with them. Flowers and chocolates are just what the doctor ordered!”
Helpful Report
Posted 3 years ago
Dear Beatrice, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Brenda Bailey
Verified Buyer
“Its lovely to be able to send flowers. The flowers arrive in good condition ready to give someone great pleasure.”
Helpful Report
Posted 3 years ago
Dear Brenda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Elizabeth Maycock
Verified Buyer
“Whilst I paid almost £30 the flowers were nowhere near that amount of monies worth even with a delivery charge The flowers were only 5 rose stems bulked up with very small carnation sprays to top it off they arrived a day late - hardly a good thing for “Birthday Flowers”
Helpful Report
Posted 3 years ago
Dear Elizabeth, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Lyn Humphries
Verified Buyer
“Flowers appear in really good condition and were delivered safely.”
Helpful Report
Posted 3 years ago
Dear Lyn, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Susan Jacob
Verified Buyer
“They were fantastic arrived on time and cheered the recipient up COVID had struck and isolation was in place would recommend flowers by have used in the past and will use definitely again sue 🙋‍♀️”
Helpful Report
Posted 3 years ago
Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Elizabeth Allary-Standing
Verified Buyer
“I am told the flowers are beautiful. They did arrive a day late though”
Helpful Report
Posted 3 years ago
Dear Elizabeth, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. Having looked at your order confirmation and the tracking information of your order, the flowers were delivered on the day requested. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Dilys Peat
Verified Buyer
“These were a gift for my sister who has Dementia and is in a N Home in Wales I understand from the care staff that she was delighted with them Thank you”
Helpful Report
Posted 3 years ago
Dear Dilys, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs G Simpson
Verified Buyer
“Very efficient. The flowers were beautiful, plentiful and full of perfume”
Helpful Report
Posted 3 years ago
Dear Mrs Simpson, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Julie Daniels
Verified Buyer
“Good service,”
Helpful Report
Posted 3 years ago
Dear Julie, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Jill Smith
Verified Buyer
“very happy with the flowers my sister in law was over joyed thank you .”
Helpful Report
Posted 3 years ago
Dear Jill, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
MRS D Guelbert
Verified Buyer
“The flowers arrived on time and are in perfect condition .thank you once more for your very efficient service. Dorothy Mabel.”
Helpful Report
Posted 3 years ago
Dear Mrs Guelbert, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Jayne Tolley
Verified Buyer
“Arrived on day requested and we’re just as described”
Helpful Report
Posted 3 years ago
Dear Jayne, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Judith Langton
Verified Buyer
“I found it was easy to order and was enjoyed by the recipient”
Helpful Report
Posted 3 years ago
Dear Judith, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Sandy Mosley
Verified Buyer
“Superb flowers, as always. Recipient said they were beautiful, well packed and arrived on time. Best flower-shop on line!”
Helpful Report
Posted 3 years ago
Dear Sandy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Sandra Winstanley
Verified Buyer
“Lovely flowers delivered promptly”
Helpful Report
Posted 3 years ago
Dear Sandra, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Bryan Oates
Verified Buyer
“As good as always”
Helpful Report
Posted 3 years ago
Dear Bryan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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