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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mrs Denyce Dearing
Verified Buyer
“Delivered on time and my daughter was very pleased with them thank you”
Helpful Report
Posted 3 years ago
Dear Denyce, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Dorothy Maxwell
Verified Buyer
“always on time and good quality flowers”
Helpful Report
Posted 3 years ago
Dear Dorothy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Ms Hazel Mclean
Verified Buyer
“I’ve sent my mum a few bouquets from Flowers by post and they have all been beautiful and lasted her 3-4 weeks, her favourite is Carnations and she also loves them, I would definitely recommend Flowers by post for flowers, they have always been delivered in perfect condition and always on time and the prices are very good”
Flowers by Post UK Limited 5 star review on 26th June 2022
Helpful Report
Posted 3 years ago
Dear Hazel, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Phil DAHL
Verified Buyer
“The flowers I ordered arrived on the day and time requested, the colours were immensely appreciated, the particular type (freesias) were my daughter's grandma's favourite (which she hadn't learned before) and it was much appreciated. They did however need a bit of a boost to revive them on arrival.”
Helpful Report
Posted 3 years ago
Dear Phil, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr James Clarke
Verified Buyer
“Always delivered on the day requested, thanks.”
Helpful Report
Posted 3 years ago
Dear James, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Ryan O'Connell
Verified Buyer
“Only half of the flowers from the picture actually arrived and the ones that did, although pretty, were a lot smaller than the ones in the photo.”
Helpful Report
Posted 3 years ago
Dear Ryan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Pauline Belding
Verified Buyer
“Delivered on time. Beautiful flowers. Always had lovely flowers and excellent service. So easy to order and delivered when they should be. Will always use this company.”
Helpful Report
Posted 3 years ago
Dear Pauline, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Ronald Gillies
Verified Buyer
“Easy to select and purchase. My Auntie was delighted with the flowers and even commented on how well they were packed and she is a very choosy/stylish person.”
Helpful Report
Posted 3 years ago
Dear Ronald, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Angela Simmonds
Verified Buyer
“Wonderful service and flowers! Thank you”
Helpful Report
Posted 3 years ago
Dear Angela, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Sally Futcher
Verified Buyer
“I have always sent your flowers to family and they send me photos of them and say they are the best they ever have by post and last long time colours are lovley . Maybe one of them will send me some thankyou for your lovely flowers”
Helpful Report
Posted 3 years ago
Dear Sally, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Dawn Beresford
Verified Buyer
“Flower heads were much smaller than expected so disappointed. I have previously ordered and been very pleased. They arrived on time though.”
Helpful Report
Posted 3 years ago
Dear Dawn, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Colin Huckle
Verified Buyer
“I purchased these flowers for my wife’s Birthday. They arrived on Saturday by Tuesday they were dead . This is the second disappointment we have experienced this year.”
Helpful Report
Posted 3 years ago
Dear Colin, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the condition of your flowers and the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr William Edwards
Verified Buyer
“Lovely Flowers . delivered on time.”
Helpful Report
Posted 3 years ago
Dear William, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Anthony Paton
Verified Buyer
“my sister was very happy with the flowers you delivered for me she said the packeging and quality was top marks which made me very happy”
Helpful Report
Posted 3 years ago
Dear Anthony, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs HAZEL SAVILL
Verified Buyer
“great service. Delivered on the day specified and look wonderful. My niece was very pleased with them”
Helpful Report
Posted 3 years ago
Dear Hazel, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Gill Evans
Verified Buyer
“Always reliable, arrive on time, fresh and well packed. The 15 freesias with gypsophilia looks a bit sparse. Will have to order more next time!”
Flowers by Post UK Limited 5 star review on 22nd June 2022 Flowers by Post UK Limited 5 star review on 22nd June 2022
Helpful Report
Posted 3 years ago
Dear Gill, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Ian Sampson
Verified Buyer
“Lovely gift for new grandparents”
Helpful Report
Posted 3 years ago
Dear Ian, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr. Brian Hodges
Verified Buyer
“i have used your site for years and never been disappointed with any of the flowers sent, what happened to the free after so many purchases,”
Helpful Report
Posted 3 years ago
Dear Brian, Please accept our sincere thanks for posting such a positive review following your recent purchase. The loyalty scheme has now been replaced by offers and promotions sent via email. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Michael English
Verified Buyer
“Poor service, delivered one day later than requested, pictures attached bare little resemblance to each other … A surprise for an elderly aunt returning home from a hospital stay, this was disappointing for the us both. Totally unacceptable, will never use this company again.”
Helpful Report
Posted 3 years ago
Dear Michael, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. Please be advised all our flowers come in bud to ensure they have longer vase life. Once stems are trimmed and flowers are put in water, they then start to open up and begin to look like the picture above. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
MRS CHRISTINE PURNELL
Verified Buyer
“I like this company because as good quality flowers you allow me to order by phone and not on line”
Helpful Report
Posted 3 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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