Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 14,255 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Questions

Metrics

4.7

Based on 14,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Flowers by Post UK Limited 5 star review on 19th October 2025

522

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friends and family have been very happy with the flowers I have recently sent. Having used flowersbypost for many years, their service has been exceptional, even when hiccups have occurred. Thank you again”

Helpful Report

Posted 4 years ago

Dear Sandra, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“My friend loved these flowers. So fresh and beautiful colour combination.”

Helpful Report

Posted 4 years ago

Dear Brenda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“I have been using flowers by post for years always top quality products and arrive on time.”

Helpful Report

Posted 4 years ago

Dear Christine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“The Orchids I ordered for my daughter were beautiful, fresh and delivered on time. She was delighted to receive them and I was very happy that I ordered them. Thank you.”

Helpful Report

Posted 4 years ago

Dear Rosalie, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“Great Great”

Helpful Report

Posted 4 years ago

Dear Jean, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“The bouquet I ordered still hasn't been delivered, when contacting customer services they blamed the post. Will not be using you again.”

Helpful Report

Posted 4 years ago

“Everything was as in the picture, nice”

Helpful Report

Posted 4 years ago

Dear Almerinda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“What more can I say ? I have been buying flowers from you for over 20 years, excellent Flowers & Customer Services, thank you Flowers by post 👍”

Helpful Report

Posted 4 years ago

Dear Peter, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“Lovely flowers received on time”

Helpful Report

Posted 4 years ago

Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“Having visited the market in St Helier and seeing your flower stall I knew if I ordered flowers from you I would not be disappointed. And I was right. I ordered some lilies my wife's favourite they arrived on time and are absolutely stunning the scent from them is beautiful it fills the whole house. My wife is a very happy lady . Thank you and I will be ordering from you again. I cannot recommend you enough.”

Flowers by Post UK Limited 5 star review on 31st October 2021

Helpful Report

Posted 4 years ago

Dear John, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“I did have difficulty getting through to the company on line so I had to phone you. the order,to go to my sister-in -law was delivered promptly the next day. She was delighted with the freisias that she received.”

Helpful Report

Posted 4 years ago

Dear Jennifer, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the difficulties experienced when trying to place an order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“My friend was so impressed with her flowers which arrived the very next day as promised. She sent me a picture and they looked amazing. Excellent service, thank you.”

Helpful Report

Posted 4 years ago

Dear Karen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“Just like to say Thank you for making my Sister's Birthday with your Lovely Flowers Many Thanks”

Helpful Report

Posted 4 years ago

“Ordered easily. Arrived when it said it would. My sister was very happy with her birthday present.”

Helpful Report

Posted 4 years ago

Dear Mrs Bambridge, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“Order arrived on specified day. Good selection of flowers all nicely arranged”

Helpful Report

Posted 4 years ago

Dear Graham, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“Ordered a bouquet of flowers for my best friends wedding anniversary. The flowers were delivered the following day as promised and my friend was delighted with her beautiful bouquet, taking photographs and sending me a picture once the flowers had opened.”

Helpful Report

Posted 4 years ago

Dear Irene, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“quite happy with flowers and service”

Helpful Report

Posted 4 years ago

Dear Eileen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“The flowers were delivered on the date specified but the quality of the bouquet wasn’t great. The photograph on the website is misleading. Very disappointed in the bouquet.”

Helpful Report

Posted 4 years ago

Dear Stephen, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused regarding your bouquet. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“The flowers arrived on time, my friend was very pleased with them and they looked good in the photo she sent me”

Helpful Report

Posted 4 years ago

Dear Pamela, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 years ago

“Bought as a gift. Recipient very pleased. However I'm a little disappointed as paid for 10 stems and recipient said there are 8.”

Helpful Report

Posted 4 years ago

Dear Emma, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the missing stems in your bouquet. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 4 years ago

Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews