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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Tim Proctor
Verified Buyer
“Flowers were not as expected, but the customer service team sent out a fresh bouquet”
Helpful Report
Posted 11 months ago
Dear Tim, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding the missing vase off your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Linda-mary Williams
Verified Buyer
“As always the recipient told me they were beautiful and I know they will last which is so good. I wouldn't order flowers from anywhere else.”
Helpful Report
Posted 11 months ago
Dear Linda-Mary, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Nicholas Turk
Verified Buyer
“Always use Flowers by Post for Mother's Day, as my mam's favourite are freesias. I had forgotten UK Mother's Day this year as working in US. But was reminded day before. I ordered on Saturday afternoon for a Monday delivery. However i received a note on teh Monday there would be a delay and they were eventually delivered on the Wednesday. This is a little frustrating. However my Mam was very happy with the flowers and says they are beautiful.”
Helpful Report
Posted 11 months ago
Dear Nicholas, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding the missing vase off your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Pam Batey
Verified Buyer
“Ordered for my Daughter in Law for her birthday, she says they are absolutely gorgeous and is really pleased with them. Says she will be looking to order flowers in the future. They did arrive on the day requested but Royal Mail change the time slot during the day so arrived later than I would have liked”
Helpful Report
Posted 11 months ago
Dear Pam, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Evelyn Berry
Verified Buyer
“Always good service& beautiful flowers”
Helpful Report
Posted 11 months ago
Dear Evelyn, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Hayley Roberts
Verified Buyer
“Beautiful flowers sent to my mam once again! Thank you Flowers By Post she also loved the preserved rose in the pretty display box.”
Helpful Report
Posted 11 months ago
Dear Hayley, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Cheryl Goding
Verified Buyer
“The flowers were beautiful, good quality and value for money. Their customer service was second to none. Would highly recommend using Flowers by Post”
Helpful Report
Posted 1 year ago
Dear Cheryl, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Fiona Goodwyn
Verified Buyer
“My daughter sent the flowers for Mothering Sunday I was delighted with them right away but after four days half of the carnations didn't open up and have died.I have tried several times to take a photo as requested”
Helpful Report
Posted 1 year ago
Dear Fiona, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding the missing vase off your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 11 months ago
M Barnard
Verified Buyer
“Arrived on time and quality as expected, as always.”
Helpful Report
Posted 1 year ago
Dear M Barnard, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Charlotte Sandford
Verified Buyer
“I was really happy with my delivery and the flowers looked beautiful when they came and were early which was great and were worth the price! If you want flowers for special occasions and want them earlier I would definitely buy from here! Thanks”
Helpful Report
Posted 1 year ago
Dear Charlotte, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Carol Holland
Verified Buyer
“Always a lovely selection of blooms delivered by requested date.”
Helpful Report
Posted 1 year ago
Dear Carol, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Anton Gregory
Verified Buyer
“bought flowers for my mother.i haven't seen them .but Shes pleased with as always. Arrived on time. Thankyou”
Helpful Report
Posted 1 year ago
Dear Anton, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Claire Savage
Verified Buyer
“beautiful fresh flowers, vibrant yellows and scented”
Flowers by Post UK Limited 5 star review on 2nd April 2025
Helpful Report
Posted 1 year ago
Dear Claire, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Barbara Davis
Verified Buyer
“Fabulous service and beautiful fresh flowers. My sister was delighted. Thankyou”
Helpful Report
Posted 1 year ago
Dear Barbara, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Gill Evans
Verified Buyer
“Freesias are a favourite of my Mother and can be hard to come by. I purchased the 20 stem bouquet as I’ve found 15 looks a bit thin. They smell heavenly-as advertised! Two blooms looked a little battered in transit which is unusual for Flowers by Post. Blooms in tight bud on arrival and developed into beautiful flowers over 4 days. Still going strong and smelling sweet.”
Helpful Report
Posted 1 year ago
Dear Gill, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Gordon Gell
Verified Buyer
“Once again the flowers were beautiful according to the recipient. Excellent service, the flowers arrived on time. Highly recommended.”
Helpful Report
Posted 1 year ago
Dear Gordon, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Robert Ramsay
Verified Buyer
“Absolutely perfect you just don’t get a better.”
Helpful Report
Posted 1 year ago
Dear Robert, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Charles Bralee
Verified Buyer
“I always use "Flowers by Post" The blooms are always fresh , they deliver when they say. Simply perfect, no more comments are necessary.”
Helpful Report
Posted 1 year ago
Dear Charles, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Laura Holden
Verified Buyer
“Amazing flowers! So many blue orchids arrived and all in perfect condition. The same can be said for all the additional gifts. The parcel did come a day early and for an anniversary this wasn't ideal but the excellent quality of the products made up for that.”
Helpful Report
Posted 1 year ago
Dear Laura, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Susan Edwards
Verified Buyer
“My mother was absolutely thrilled with the freshest cut orchids she has ever received. She was impressed that they had such long stems and were such a gorgeous colour. Thank you,for making her Mothering Sunday so special”
Helpful Report
Posted 1 year ago
Dear Susan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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