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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mary Simpson
Verified Buyer
“My friend was thrilled with her orchids . Said she’d never had such wonderful flowers . Arrived on time . Can’t fault the service , thankyou .”
Helpful Report
Posted 11 months ago
Dear Mary, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Shirley Joseph
Verified Buyer
“Always great flowers and exceptional customer service”
Helpful Report
Posted 11 months ago
Dear Shirley, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Len Butcher
Verified Buyer
“I ordered flowers for my daughters birthday on 10th. On 10th I received a message from the post office saying flowers will be delivered today. On 11th I rang her to ask if she received any flowers thus ending any surprise. On 11th the post office messaged me saying flowers arriving today. Flowers left in her porch by postman although she was in at the time. Flowers were in a dry condition having been in transit for two days. Disappointed.”
Helpful Report
Posted 11 months ago
Dear Len, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding the missing vase off your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Dawn Wright
Verified Buyer
“Always excellent. Used several times. Very good value”
Helpful Report
Posted 11 months ago
Dear Dawn, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Anonymous
Verified Buyer
“Ordered a number of the baskets in the past and every one has been really fresh and lasted a long time. Recipients have loved them. I Highly recommend the baskets no vase required.”
Helpful Report
Posted 11 months ago
Dear Jackie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Brian Williams
Verified Buyer
“As in most cases it is only the recipents who get to see and enjoy the flowers but on this occasion, we do know that they were received as scheduled and our friends were delighted with the arrangement which arrived in good condition having been well protected by the robust packaging.”
Helpful Report
Posted 11 months ago
Dear Brian, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Lisa Johnson
Verified Buyer
“Beautiful flowers as always delivery on time. My Auntie loved them, said the freesias smell lovely. Would always use Flowers by Post.”
Helpful Report
Posted 11 months ago
Dear Lisa, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Susan Paterson
Verified Buyer
“Cannot fault the service or the flowers I have been a customer for some time and have never had a problem staff are always pleasant and helpful”
Helpful Report
Posted 11 months ago
Dear Susan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Anonymous
Verified Buyer
“My 88 year old aunt was very disappointed at the state of her birthday flowers. They were out celebrating her birthday when they arrived. No note was left to say they had a delivery and they were found the day after her birthday when they went to put something in the dustbin. They were very droopy. She doesn't have the facility to send me a photo of them. I contacted flowersbypost and they explained that Royal Mail had informed them a card was left! They also advised that the flowers had gone into a sleeping state and would perk up. I phoned my aunt and she said they were now lovely with a good variety of colours.”
Helpful Report
Posted 11 months ago
Dear Hazel, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding the missing vase off your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Marjorie Hall
Verified Buyer
“Have used many times now and have never been disappointed. Always arrives on time and in great condition. Great quality and value and always reliable.”
Helpful Report
Posted 11 months ago
Dear Majorie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Sionagh Kerslake
Verified Buyer
“Customer service contact was excellent as there was a problem with the address on the initial order which was quickly dealt with by a friendly team member.”
Helpful Report
Posted 11 months ago
Dear Sionagh, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
David Docker
Verified Buyer
“The recipient was delighted with the flowers and I appreciate the timely manner in which they were delivered. I will definitely use your service again.”
Helpful Report
Posted 11 months ago
Dear David, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Janie Greville
Verified Buyer
“I sent for the electric blue orchids & they weee magnificent!!”
Helpful Report
Posted 11 months ago
Dear Janie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Chrystyne Livsey
Verified Buyer
“Ordering was easy, flowers were not for me but for a friend who has moved away , she was pleased with them so assume they were good. Delivery was when I had chosen”
Helpful Report
Posted 11 months ago
Dear Chrystyne, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Karen Wood
Verified Buyer
“The flowers were received in a wilted condition with no water or dampener. A 2nd set of flowers was sent as an apology and replacement, again in a poor condition. After conversation with customer service, a refund was arranged. Very disappointing!!”
Helpful Report
Posted 11 months ago
Dear Karen, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding the missing vase off your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Sheena Caldwell
Verified Buyer
“I sent these carnations to my daughter for her birthday. She totally loved the colors. I have been sending flowers by post for a lot of years to family and friends and they have all been delighted to receive them. Great quality and always delivered on requested date.”
Helpful Report
Posted 11 months ago
Dear Sheena, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Isobel McGuire
Verified Buyer
“I was delighted with the service and my friend was so very happy with her flowers, I would have no hesitation in using this company again”
Helpful Report
Posted 11 months ago
Dear Isobel, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Caroline Sherwood
Verified Buyer
“A good choice of bouquets to choose from. The flowers arrived on time, to honour a friend's retirement, and she was delighted with the bouquet of roses and gypsophilia.”
Helpful Report
Posted 11 months ago
Dear Caroline, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Lynn Coombs
Verified Buyer
“The flowers arrived very quickly and my bereived friend appreciated them.”
Helpful Report
Posted 11 months ago
Dear Lynn, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Christopher Bothwick
Verified Buyer
“Arrived promplly and very good value. Lovely flowers”
Helpful Report
Posted 11 months ago
Dear Christopher, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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