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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mrs Robina Forrest
Verified Buyer
“I ordered a flower basket and it was stunning and fragrant and it arrived on time. Definately use you again”
Flowers by Post UK Limited 5 star review on 21st July 2021
Helpful Report
Posted 4 years ago
Dear Robina, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr DL DOOLITTLE
Verified Buyer
“Our elderly aunt (94) lives in London; with the Pandemic we have been unable to visit her. Her next door neighbour has graciously looked out for her for several years. We were able to honour him on his birthday with flowers and chocolates while sending her flowers and chocolates as well.”
Helpful Report
Posted 4 years ago
Dear Mr Doolittle, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Doreen Walder
Verified Buyer
“Flowers have always been lovely and always arrived in the given time slot.”
Helpful Report
Posted 4 years ago
Dear Doreen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Kathleen Marchbanks
Verified Buyer
“The recipient of the flowers said they were well packaged, in good condition on arrival and smelled gorgeous.”
Flowers by Post UK Limited 5 star review on 21st July 2021
Helpful Report
Posted 4 years ago
Dear Kathleen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Janet Claydon
Verified Buyer
“I had the flowers sent to my sister, her comments were ,"they are the freshest flowers she has ever received ,so thank you once again”
Helpful Report
Posted 4 years ago
Dear Janet, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Christina Atwood
Verified Buyer
“I liked the speed you turned my request around. Especially given the circumstances. Just a minor - they couldn't find the card? I paid extra for it so a little disappointed they didn't know it was from me.”
Helpful Report
Posted 4 years ago
Dear Christina, Please accept our sincere thanks for posting a review following your recent purchase. Please do accept our apologies for the missing card in the box. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Carol Kiberd
Verified Buyer
“Lovely flowers very good service and excellent price”
Helpful Report
Posted 4 years ago
Dear Carol, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr David Sewell
Verified Buyer
“Once again ordered two bouquets, that arrived on time, and were in absolutely superb condition.”
Helpful Report
Posted 4 years ago
Dear David, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Peter Banthorpe
Verified Buyer
“Nice &on time”
Helpful Report
Posted 4 years ago
Dear Peter, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Susan Johnson
Verified Buyer
“Excellent service and fabulous flowers”
Helpful Report
Posted 4 years ago
Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr C Robinson
Verified Buyer
“Flowers excellently packed and arrived in very good condition. Only problem DPD left them on door step and put card through door even though we in would have nice if they waited till we answered.”
Helpful Report
Posted 4 years ago
Dear Susan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies regarding the courier service. Your comments have been noted and passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Pauline Mepham
Verified Buyer
“Flowers arrived on time. The ordering process was easy and lots of choice at varying prices. They were a gift for my mother so I haven't seen them.”
Helpful Report
Posted 4 years ago
Dear Pauline, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Angela Butler
Verified Buyer
“very helpful in arranging special flowers for my mum.”
Helpful Report
Posted 4 years ago
Dear Angela, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Geoffrey BOOTH
Verified Buyer
“Just one glitch in the system when paying I got a message saying the payment was not accepted and to try again. This was spurious and the order had gone through. Excellent customer service when I did ring to check they got back to me straight away. The recipient was very pleased and the flowers arrived in good time.”
Helpful Report
Posted 4 years ago
Dear Geoffrey, Please accept our sincere thanks for posting such a positive review following your recent purchase. Please do accept our apologies for any problems you encountered when trying to place an order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Susan Paterson
Verified Buyer
“Excellent service”
Helpful Report
Posted 4 years ago
Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Sandra Keelty
Verified Buyer
“Reliable good service”
Helpful Report
Posted 4 years ago
Dear Sandra, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Jennifer Madges
Verified Buyer
“I have heard from the recipient who was very happy.”
Helpful Report
Posted 4 years ago
Dear Jennifer, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Linda Graham
Verified Buyer
“A surprise for my mum and she loved them.”
Helpful Report
Posted 4 years ago
Dear Linda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr David C Bach
Verified Buyer
“Delivery was a day later than expected, but you did warn us this might happen. Our daughter tells us the flowers are beautiful and should last well, despite the heat.”
Helpful Report
Posted 4 years ago
Dear David, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Patricia Clegg
Verified Buyer
“I have been using Flowers by Post now for several years and can't recommend this company - and the quality of the blooms - highly enough. Quality assured. Delivery - whether for happy, sad, or congratulatory occasions is always 'on the button.' Top marks all round!”
Helpful Report
Posted 4 years ago
Dear Patricia, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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