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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Miss Alison Newton
Verified Buyer
“Thank you very much, I ordered pink roses for my Mother’s birthday, she said they are beautiful. They were delivered exactly on time.”
Helpful Report
Posted 4 years ago
Dear Alison, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Rosemary Bennett
Verified Buyer
“My friend was extremely pleased with her flowers, the quality is excellent, and they were received quickly after ordered.”
Helpful Report
Posted 4 years ago
Dear Rosemary, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Jeff Marsh
Verified Buyer
“We ordered these flowers for our friends , who said they were lovely .”
Helpful Report
Posted 4 years ago
Dear Jeff, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms Jill Moss
Verified Buyer
“They looked beautiful”
Helpful Report
Posted 4 years ago
Dear Jill, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Kay Williams
Verified Buyer
“Flowers lovely, delivered on the date requested. Easy to order will be using this company again”
Helpful Report
Posted 4 years ago
Dear Kay, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Diana Love
Verified Buyer
“The person receiving the flowers were delighted also I had an incorrect Street name so they phoned me prior to delivering which I thought was excellent and shows customer service is second to none. I HIGHLY RECOMMEND and will use again”
Helpful Report
Posted 4 years ago
Dear Diana, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Angela White
Verified Buyer
“Excellent service- arrived on time and in good condition”
Helpful Report
Posted 4 years ago
Dear Angela, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Alan Botting
Verified Buyer
“Flowers arrived in top class condition, arrived by post on the day required, very good service, well done guys & gals, thankyou!”
Helpful Report
Posted 4 years ago
Dear Alan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Angela Rich
Verified Buyer
“Excellent quality of flowers and service.. Thank you very much…”
Helpful Report
Posted 4 years ago
Dear Angela, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs EDNA WHITE
Verified Buyer
“I WAS A BIT DISSAPOINTED AS TWO OF THE CARNATIONS WERE NEARLY DEAD.”
Helpful Report
Posted 4 years ago
Dear Edna, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Jo Stockley
Verified Buyer
“Rating would have been much higher as booking the flowers is made very easy. However, I have today contacted my friend who should have received the flowers on 12 July has as of yet (14 July) not received them spoiling her birthday!”
Helpful Report
Posted 4 years ago
Dear Jo, Please accept our sincere thanks for posting a review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One ofo ur team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Shirley Lemon
Verified Buyer
“Thank you for the lovely flowers you sent to my cousin. She was delighted with them. The ease of ordering and prompt delivery weremuch appreciated. I will certainly use you again and recommend you to my friends and family”
Helpful Report
Posted 4 years ago
Dear Shirley, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms Allison Keith
Verified Buyer
“As always - good selection, good price & delivered on time...........Thank you. Allison x”
Helpful Report
Posted 4 years ago
Dear Allison, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr C Pearce
Verified Buyer
“Flowers not as ordered only 4 carnations (one of which was broken) 3 spray carnations not the 10 rainbow carnations as ordered”
Helpful Report
Posted 4 years ago
Dear Mr Pearce, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Maureen Hookins
Verified Buyer
“I would rate your service as a 5. The flowers arrived on time & in good condition. I will certainly continue to use your company. Maureen Hookins”
Helpful Report
Posted 4 years ago
Dear Maureen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs MADELEINE FRITH
Verified Buyer
“Very, very disappointed with these flowers - roses. As we advised Customer Services, no food was enclosed. (Refer Stephanie). Today, we have had to throw the bouquet out, just 6 days after receipt. The roses never came out, and went very floppy. Previous flowers from your company have always been excellent!”
Helpful Report
Posted 4 years ago
Dear Madeleine, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Marion Morgan
Verified Buyer
“The recipients were delighted with the flowers and they were exactly what I was hoping for.”
Helpful Report
Posted 4 years ago
Dear Marion, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Brenda Bailey
Verified Buyer
“Flowers were excellent . The service is really good. Post at the moment where the person lives is bad, but they told me flowers were still in good condition. Thank you.”
Helpful Report
Posted 4 years ago
Dear Brenda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Glenis Elizabeth Keen
Verified Buyer
“All I can say is that the recipients were very pleased with them as always”
Helpful Report
Posted 4 years ago
Dear Glenis, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Jane Lowther
Verified Buyer
“The recipient was thrilled with the flowers, that was all that I could have hoped for; many thanks.”
Helpful Report
Posted 4 years ago
Dear Jane, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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