Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 14,256 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Questions

Metrics

4.7

Based on 14,256 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

Write Your review

Tell us how Flowers by Post UK Limited made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Flowers by Post UK Limited 5 star review on 19th October 2025

522

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my first order on Friday 1st Aug and I was very disappointed they were not like the picture l sent a photo and mada a complaint. Your Service was excellent and after a phone call to me. The following day l received a replacement he flowers looked lovely Thank you.”

Helpful Report

Posted 1 year ago

Dear Linda, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“I have given 5 stars. although on this occasion it should be 2, due to the poor condition of the Roses after 1 day. I made they company aware, and they swiftly offered a replacement or refund, and an apology. I have always been happy with the quality up to now. Hince the 5 stars, due to great aftercare. Thanks”

Helpful Report

Posted 1 year ago

Dear David, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“We arrived soon after the recipients took delivery of the flowers and it is pleasing to record that the arrangement was looking good and recipients were delighted”

Helpful Report

Posted 1 year ago

Dear Brian, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Delighted with the service and the flowers were very fresh. Thank you”

Helpful Report

Posted 1 year ago

Dear Joan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“The flowers arrived on tine and my friend was very pleased with them.”

Helpful Report

Posted 1 year ago

Dear Mavis, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“As always excellent service and flowers arrived on time. Thank you”

Helpful Report

Posted 1 year ago

Dear Susan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Fantastic service! Ordered on a Monday afternoon and received through Royal Mail on the Wednesday morning! Beautiful bouquet of fresia's which my wife was overjoyed with when opening, none of the blooms were damaged. Will certainly use Flowers by Post again following this experience.”

Helpful Report

Posted 1 year ago

Dear Colin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“I hadn't ordered flowers for a number of years and I was slightly disappointed with the quantity when the recipient sent a photo thanking me for the flowers. I appreciate that the cost of flowers has gone up and perhaps my choice wasn't the best.”

Helpful Report

Posted 1 year ago

Dear Pippa, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Lovely flowers,delivered on day requested. I have placed orders for many dfferent occasions and have never been disapointed with the selection of flowers.”

Helpful Report

Posted 1 year ago

Dear Sheena, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Friend thought they were beautiful”

Helpful Report

Posted 1 year ago

Dear Pam, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Beautiful flowers delivered on time. The recipient was delighted. I shall use your service again.”

Helpful Report

Posted 1 year ago

“The flowers were as shown on line, arrived on date and time ,as always fantastic”

Helpful Report

Posted 1 year ago

Dear Malcolm, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Flowers arrived well before time and recipients were very happy with them”

Helpful Report

Posted 1 year ago

Dear Patricia, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“They're great, customer service is 5 stars 🌟, I ordered electric blue orquids, but they had a small issue with my order and they call me to rectify witch they were very helpful and I still got the flowers for my special occasion”

Flowers by Post UK Limited 5 star review on 8th August 2025

Helpful Report

Posted 1 year ago

Dear Ricardo, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Easy to order. Arrived on day requested. Beautiful condition. My friend was very happy to receive such a beautiful bouquet.”

Helpful Report

Posted 1 year ago

Dear Isabella, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Very good service thank you”

Helpful Report

Posted 1 year ago

Dear Josephine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“I have now bought two of these roses for friends who have had a bereavement in the family. Every one has who has seen them has raved about them and taken your address. I think you might be getting some orders in the future. I hope you carry on with this line as it is ideal for pensioners as it is a bit less money than a bouquet of flowers but the thought is there. Thank you so much for the prompt service. I will be using your services again. Sue Jones”

Helpful Report

Posted 1 year ago

“Brilliant service and the recipient was delighted with the flowers. This was the first time I had used Flowers by Post and will certainly use them again in the future.”

Helpful Report

Posted 1 year ago

Dear Peter, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Always reliable and the customer service is second to non always prompt on answering queries and resolving them”

Helpful Report

Posted 1 year ago

Dear Philip, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“It would have been nice if you had delivered them on the date I required, as they were for my 45 wedding anniversary.”

Helpful Report

Posted 1 year ago

Dear John, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 1 year ago

Flowers by Post UK Limited is rated 4.7 based on 14,256 reviews