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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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David Steele
Verified Buyer
“I have given 5 stars. although on this occasion it should be 2, due to the poor condition of the Roses after 1 day. I made they company aware, and they swiftly offered a replacement or refund, and an apology. I have always been happy with the quality up to now. Hince the 5 stars, due to great aftercare. Thanks”
Helpful Report
Posted 7 months ago
Dear David, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Brian Williams
Verified Buyer
“We arrived soon after the recipients took delivery of the flowers and it is pleasing to record that the arrangement was looking good and recipients were delighted”
Helpful Report
Posted 7 months ago
Dear Brian, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Joan Smith
Verified Buyer
“Delighted with the service and the flowers were very fresh. Thank you”
Helpful Report
Posted 7 months ago
Dear Joan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Mavis Holden
Verified Buyer
“The flowers arrived on tine and my friend was very pleased with them.”
Helpful Report
Posted 7 months ago
Dear Mavis, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Susan Paterson
Verified Buyer
“As always excellent service and flowers arrived on time. Thank you”
Helpful Report
Posted 7 months ago
Dear Susan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Colin Care
Verified Buyer
“Fantastic service! Ordered on a Monday afternoon and received through Royal Mail on the Wednesday morning! Beautiful bouquet of fresia's which my wife was overjoyed with when opening, none of the blooms were damaged. Will certainly use Flowers by Post again following this experience.”
Helpful Report
Posted 7 months ago
Dear Colin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Pippa Taylor
Verified Buyer
“I hadn't ordered flowers for a number of years and I was slightly disappointed with the quantity when the recipient sent a photo thanking me for the flowers. I appreciate that the cost of flowers has gone up and perhaps my choice wasn't the best.”
Helpful Report
Posted 7 months ago
Dear Pippa, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Sheena Caldwell
Verified Buyer
“Lovely flowers,delivered on day requested. I have placed orders for many dfferent occasions and have never been disapointed with the selection of flowers.”
Helpful Report
Posted 7 months ago
Dear Sheena, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Pam Lackenby
Verified Buyer
“Friend thought they were beautiful”
Helpful Report
Posted 7 months ago
Dear Pam, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
David Docker
Verified Buyer
“Beautiful flowers delivered on time. The recipient was delighted. I shall use your service again.”
Helpful Report
Posted 7 months ago
Dear David, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Malcolm Page
Verified Buyer
“The flowers were as shown on line, arrived on date and time ,as always fantastic”
Helpful Report
Posted 7 months ago
Dear Malcolm, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Patricia A Cave
Verified Buyer
“Flowers arrived well before time and recipients were very happy with them”
Helpful Report
Posted 7 months ago
Dear Patricia, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Ricardo Cunha
Verified Buyer
“They're great, customer service is 5 stars 🌟, I ordered electric blue orquids, but they had a small issue with my order and they call me to rectify witch they were very helpful and I still got the flowers for my special occasion”
Flowers by Post UK Limited 5 star review on 8th August 2025
Helpful Report
Posted 7 months ago
Dear Ricardo, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Isabella Johnston
Verified Buyer
“Easy to order. Arrived on day requested. Beautiful condition. My friend was very happy to receive such a beautiful bouquet.”
Helpful Report
Posted 7 months ago
Dear Isabella, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Josephine Cantrill
Verified Buyer
“Very good service thank you”
Helpful Report
Posted 7 months ago
Dear Josephine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Susan Jones
Verified Buyer
“I have now bought two of these roses for friends who have had a bereavement in the family. Every one has who has seen them has raved about them and taken your address. I think you might be getting some orders in the future. I hope you carry on with this line as it is ideal for pensioners as it is a bit less money than a bouquet of flowers but the thought is there. Thank you so much for the prompt service. I will be using your services again. Sue Jones”
Helpful Report
Posted 7 months ago
Dear Susan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Peter Bartholomew
Verified Buyer
“Brilliant service and the recipient was delighted with the flowers. This was the first time I had used Flowers by Post and will certainly use them again in the future.”
Helpful Report
Posted 7 months ago
Dear Peter, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
"Philip Turland"
Verified Buyer
“Always reliable and the customer service is second to non always prompt on answering queries and resolving them”
Helpful Report
Posted 7 months ago
Dear Philip, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
John Holloway
Verified Buyer
“It would have been nice if you had delivered them on the date I required, as they were for my 45 wedding anniversary.”
Helpful Report
Posted 7 months ago
Dear John, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Brian Williams
Verified Buyer
“On this occasion we saw the flowers at the home of the recipient and they were looking good. The recipients were very happy”
Helpful Report
Posted 7 months ago
Dear Brian, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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