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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Lorna Ferguson
Verified Buyer
“Great to be able to order bouquets of freesias with free postage. Easy to order, good communication from the company and good quality flowers. Happy to recommend. Only niggle, the Royal Mail didn’t put a card through the door to say they had delivered the parcel to a safe place. I could track so saw it had been delivered and informed the person the next day. Luckily, the flowers recovered ok.”
Helpful Report
Posted 6 months ago
Dear Lorna, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
Wendy Fletcher
Verified Buyer
“Quick delivery, flowers were beautiful”
Helpful Report
Posted 6 months ago
Dear Wendy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
Fiona Goodwyn
Verified Buyer
“Flowers packed exstremley well for traveling and didn't take long to look their best after being put in water S”
Helpful Report
Posted 6 months ago
Dear Fiona, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
David Mann
Verified Buyer
“I’ve always found to be consistent, professional and rewarding to those who received flowers from me. They are remarkably polite and helpful. And though I’ve never seen the results, family and friends have always been surprised and very grateful I thoroughly recommend them.”
Helpful Report
Posted 6 months ago
Dear David, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
Siobhan Brown
Verified Buyer
“Beautiful flowers- each stem came with an individual water holder, making them last and fresh.”
Helpful Report
Posted 6 months ago
Dear Siobhan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
Peter Clegg
Verified Buyer
“All I can say is excellent product,service and price.I have been using Flowers by Post for a couple of years and couldn't fault them.”
Helpful Report
Posted 6 months ago
Dear Peter, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
Brian Coley
Verified Buyer
“The flowers I ordered for our 55th Anniversary arrived on the date requested. The flowers were fresh and beautiful with plenty of buds still to open. However the box was damaged on one end. Fortunately the stem end. But, this had caused the flowers to move out of the stem retaining card and some buds were broken off. Perhaps you could find a way to retain the stems in the card to prevent this from happening.”
Helpful Report
Posted 7 months ago
Dear Brian, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. Please be advised your feedback has been noted and the relevant team has been notified. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
ALAN DAVIS
Verified Buyer
“Flowers arrived as requested, my friend took a photo and sent it to me - they looked lovely and cheered up. So, thank you Flowers by Post.”
Helpful Report
Posted 7 months ago
Dear Alan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
ANN ROUSSELOT
Verified Buyer
“I ordered a small bouquet for my sister, it was delivered the following day and she was dellighted with the quality of the flowers and the postal wrapping. I live in France and find your service such a help for gifts to my family in the UK.”
Helpful Report
Posted 7 months ago
Dear Ann, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
David Docker
Verified Buyer
“Beautiful flowers, excellent service.”
Helpful Report
Posted 7 months ago
Dear David, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
Robert Gee
Verified Buyer
“Simply the best service for flower purchases in the UK. I'm in my 80's and have tried most! Excellent range of flowers all year, next day delivery, efficient and responsive staff. Well priced too. All good.”
Helpful Report
Posted 7 months ago
Dear Robert, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
Maureen Flannery
Verified Buyer
“Delivery time perfect, even though I ordered so close to the bank holiday. I was assured, by the recipient, that the flowers were beautiful. Thank you, will definately use again.”
Helpful Report
Posted 7 months ago
Dear Maureen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
Eileen Charrett
Verified Buyer
“As always the flowers were appreciated by the recipient. However. I want to comment on the exceptional customer services. I realise belatedly that I had given the wrong date for delivery. I contacted customer services via their website at 1am to ask them to correct my error. By 9 am that day I had a response from Jaz to say it had been done! Thank you Jaz That's 5 star service!”
Helpful Report
Posted 7 months ago
Dear Eileen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
Vijya Kerai
Verified Buyer
“The Flowers arrived on time and the customer service received was beyond words! The Flowers were packed so nicely that it lasted over a week and was transported by air to Kenya!”
Helpful Report
Posted 7 months ago
Dear Vijya, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
Paul Manning
Verified Buyer
“Good quality, long lasting, colourful, but bunch was on the small side and on the expensive side of value. Would use again.”
Helpful Report
Posted 7 months ago
Dear Paul, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
Alan Jesson
Verified Buyer
“Excellent service - the recipient was highly delighted”
Helpful Report
Posted 7 months ago
Dear Alan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Jeannette Crowther
Verified Buyer
“I ordered some roses for my sister. They arrived on time and she was delighted with them.”
Helpful Report
Posted 7 months ago
Dear Jeannette, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Lesley Fenton
Verified Buyer
“Extremely pleased with both orders of freesia, one for myself and then ordered last week one for a friends's birthday which brought back many happy memories to her from her brother's wedding 50 years ago when she carried a similar bouquet in her role as junior bridesmaid. Small matter re plant being attended too ....”
Helpful Report
Posted 7 months ago
Dear Lesley, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Nigel Cload
Verified Buyer
“The flowers were part of a birthday gift and the person receiving them said that she was so pleased as it was such a beautiful arrangement Which means that I will make sure I use you again Many thanks”
Helpful Report
Posted 7 months ago
Dear Nigel, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Peter Godwin
Verified Buyer
“The friends we sent them to said they were really beautiful and we were very pleased as there was such a lot of lovely flowers to choose from we will certainly use you again.”
Helpful Report
Posted 7 months ago
Dear Peter, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 7 months ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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