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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mr David Bristow
Verified Buyer
“As always, excellent servive, delivery on the booked day and beautiful flowers. The last lot I ordered lasted 6 weeks and were still quite bright when we had to throw them as we were going on holiday. I wouldnt go anywhere else for flowers. My wife also got a 'Wild' bunch from another company for her birthday and there is no comparison in the quality even though they were the same price.”
Flowers by Post UK Limited 5 star review on 18th May 2023
Helpful Report
Posted 2 years ago
Dear David, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Suzanne Copland
Verified Buyer
“I have used Flowers by Post for many years and have never been disappointed. Although I have not seen the flowers from this order, I can confirm that our friend was delighted with them. They were received on time and in excellent condition. As always, you give a great service. Thank you.”
Helpful Report
Posted 2 years ago
Dear Suzanne, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Judy Knights
Verified Buyer
“Excellent service - very quick ddelivery. My friend has told me the Fresias were absolutely beautiful with wonderful perfume. Great value. I will definitely use Flowers by Post again.”
Helpful Report
Posted 2 years ago
Dear Judy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Adam Heaps
Verified Buyer
“This is a copy of what I posted to TrustPilot: The flowers arrived wilted and damaged. I was told that they are in a sleeping state instead of processing a refund. Regardless, they formed a terrible gift for my partner. Avoid.”
Helpful Report
Posted 2 years ago
Dear Adam, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. Having looked at the pictures that were sent into us we do believe the flowers are in bud and in a sleeping state. Once the flowers are trimmed and water they go from bud to bloom as shown in pictures sent to you. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Pauline Campbell
Verified Buyer
“Reliable service, always beautiful flowers at a very reasonable price.”
Helpful Report
Posted 2 years ago
Dear Pauline, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Ioene Davidson
Verified Buyer
“The Lilly’s arrived and were a bit limp but thankfully they perked up and now are lovely! This was a gift for Canadian Mothers Day and so I’m glad they turned out ok. My sister took a photo of the flowers”
Helpful Report
Posted 2 years ago
Dear Ioene, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr David Grimmer
Verified Buyer
“Good Jersey company to use, both flowers were as expected, super.”
Helpful Report
Posted 2 years ago
Dear David, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Miss Susan Morgan
Verified Buyer
“Excellent service flowers were beautiful thank you”
Helpful Report
Posted 2 years ago
Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Richard Durn
Verified Buyer
“When checking my daughter ref the flowers she said. Oh! I wondered who sent those! Have checked back to my order, I did leave a message, welcoming her to her new home. What went wrong?”
Helpful Report
Posted 2 years ago
Dear Richard, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Andrew Thorne
Verified Buyer
“Excellent service”
Helpful Report
Posted 2 years ago
Dear Andrew, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Diane Wilcox
Verified Buyer
“After the first lot of flowers not being delivered the second ones were lovely. But you need to change your delivery people as they were thrown over the high back gate,even though the lady was in no one knocked or rang the bell”
Helpful Report
Posted 2 years ago
Dear Diane, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Janette Neeld
Verified Buyer
“The Stephanotis plant arrived on time even when ordered at short notice on a bank holiday. Plant was in good condition and was a good size. My daughter was very pleased with it and it came in a ceramic pot.This was slightly more expensive than other outlets but delivered at short notice and stillu much cheapy than cut flowers, hopefully longer lasting too.”
Flowers by Post UK Limited 5 star review on 14th May 2023
Helpful Report
Posted 2 years ago
Dear Janette, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Stephen Wilson
Verified Buyer
“Excellent flowers, delivered on time at a good price. Use Flowers by Post frequently. They use a carrier now, not post office any more.”
Helpful Report
Posted 2 years ago
Dear Stephen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Linda Kibbey
Verified Buyer
“Recipient of the flowers said that the flowers were beautiful & in good condition.”
Helpful Report
Posted 2 years ago
Dear Linda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Jannette Thomson
Verified Buyer
“They arrived on time but as the recipient was not at home, the delivery was placed in outside container, but no card was placed through the letterbox. Consequently the flowers were not found until 48 hours later when we rang to confirm the receipt of the package.”
Helpful Report
Posted 2 years ago
Dear Jannette, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Sandy Humphreys
Verified Buyer
“I bought them for my neighbour for her birthday. I have to say they were wonderful. We are both very happy with them”
Flowers by Post UK Limited 5 star review on 13th May 2023
Helpful Report
Posted 2 years ago
Dear Sandy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Lynda Braddock
Verified Buyer
“Delivered very promptly. Recipient delighted”
Helpful Report
Posted 2 years ago
Dear Lynda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs R T Pollock
Verified Buyer
“beautiful flowers excellent service”
Helpful Report
Posted 2 years ago
Dear Mrs Pollock, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Christine Wilkes
Verified Buyer
“Flowers were on the date ordered and fresh. Very happy thank you Because they were for a friend I had to wait until I was contacted with a thank you.”
Helpful Report
Posted 2 years ago
Dear Christine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Gill Brightwell
Verified Buyer
“Flowers were delivered propty on the scheduled day and I was told they were beautiful. As I can't physically see them I take it tgey were perfect.”
Helpful Report
Posted 2 years ago
Dear Gill, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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