Login
Start Free Trial Are you a business? Click Here

Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Alan Pointer
Verified Buyer
“Every time I have ordered Flowers by Post the ladies have been so pleased Perfection”
Helpful Report
Posted 2 years ago
Dear Alan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Pam Jordan
Verified Buyer
“I had the flowers sent as a get well message for my cousin after major surgery so I have not seen them but she said that they were lovely.”
Helpful Report
Posted 2 years ago
Dear Pam, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Miss Laura Mclean
Verified Buyer
“Fab service”
Helpful Report
Posted 2 years ago
Dear Laura, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Linda Peaker
Verified Buyer
“The flowers are beautiful couldn’t have been any better”
Helpful Report
Posted 2 years ago
Dear Linda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Stanley Cutts
Verified Buyer
“I have used your company for over 15 years and have been very satisfied with the delivery. This last order was especially for a friend celebrating her 80th birthday. The flowers arrived a day late and in the early evening. I was very upset. You appear not to be flowers by post but flowers by courier which is not as good. This is the first time you have failed me. In the future I will have to think very carefully as to whether I use your company.”
Helpful Report
Posted 2 years ago
Dear Stanley, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. Please be advised your feedback has been noted and the relevant team has been notified. We are in the process of reverting back to Royal Mail where we will also be offering tracked delivery service. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr David French
Verified Buyer
“Flowers were up to the usual high standard although the packaging was a bit battered and the flowers in need of water. I was disappointed that despite tracking showing the package out for delivery on Saturday afternoon, the flowers were not delivered until Tuesday 30th. I realise that Monday 29th was a Bank Holiday but have had no indication as to why the delivery was not made on Saturday but was apparently returned to the local depot. The flowers were for my mother on her 97th birthday and were sent from her granddaughters. Previous deliveries to the same address have been fine.”
Helpful Report
Posted 2 years ago
Dear David, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. Please be advised your feedback has been noted and the relevant team has been notified. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Kev Greaves
Verified Buyer
“delivered on time,flowers have opened up looking very nice.”
Helpful Report
Posted 2 years ago
Dear Kev, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Terry Keatings
Verified Buyer
“First class service.”
Helpful Report
Posted 2 years ago
Dear Terry, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Kay Insalaco
Verified Buyer
“Although I have ordered flowers from you before and have been assured by the recipient that they were lovely, I was actually at my sister's when they were delivered and I was disappointed to say the least to see what is received at a £25 cost. Three of the freesia stems were broken, small buds were drooping, and a few of the open blooms had crush marks. My sister says now they're fine, I'm afraid I never thought of taking a photograph of them and she didn't either. Consequently I won't be ordering this bouquet again.”
Helpful Report
Posted 2 years ago
Dear Kay, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. Please could you kindly send a photo of the flowers received and we can look into this further for you. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr R Allen
Verified Buyer
“Delivered 2 days late for an important anniversary, after being delivered to the wrong address on the correct day. Dont know if this company is at fault or the delivery company they use, but not good enough.”
Helpful Report
Posted 2 years ago
Dear Allen, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Dominic O\'connor
Verified Buyer
“having ordered a month in advance, they called to say couldn't deliver on the day or the flowers ordered (yellow roses). I asked them to refund immediately. They called back to say that the manager would source the flowers elsewhere - could they deliver a day earlier. I said no, my wifes birthday is the 26th. The yellow roses arrived and are excellent.”
Helpful Report
Posted 2 years ago
Dear Dominic, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Sheila Freake
Verified Buyer
“My friend, to whom they were delivered, told me they were really lovely. It was a pity that YODEL did not deliver them on her birthday although they were at their National Hub late on the previous evening - 22:52 on 23/05/23. The parcel was being loaded at 07:41 on 24/05, short delay reported 09:02, being loaded 10:12, another short delay10.25, being loaded 23:01 (3rd time that day).Finally delivered 18.17 on 25th - not even an early delvery.”
Helpful Report
Posted 2 years ago
Dear Sheila, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Ms Catherine Holland
Verified Buyer
“The plant was strong and healthy but most of the flowers were at the bottom of the hoop. I'm sure given time they will grow well though.”
Helpful Report
Posted 2 years ago
Dear Catherine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Gillian Allen
Verified Buyer
“My relative was very pleased with bouquet thank you”
Flowers by Post UK Limited 5 star review on 27th May 2023
Helpful Report
Posted 2 years ago
Dear Gillian, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr David Levitt
Verified Buyer
“Excellent service as usual, let down by the courier delivering to the wrong house. Flowers were a bit sad when they finally arrived where there were meant to be.”
Helpful Report
Posted 2 years ago
Dear David, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Andrene Dart
Verified Buyer
“Not as many flowers as in advertising photo ,got the large so there was a chance of getting a good few but was disappointed,they were fresh and they were delivered on time and my friend was pleased with them”
Helpful Report
Posted 2 years ago
Dear Andrene, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. All our flowers come in bud, once the stems are trimmed and placed into water, they start to drink up and open up. We like our flowers to have longer vase life. Once the flowers have been in water for 48-72 the buds will start to bloom and the flowers will look a lot more like the photo on our website. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Miss Bethany Brookes-moody
Verified Buyer
“Beautiful flowers, delivered promptly on specified day”
Helpful Report
Posted 2 years ago
Dear Bethany, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Theresa Gozalvez
Verified Buyer
“Flowers sent as a gift, arrived on due date and look lovely.”
Helpful Report
Posted 2 years ago
Dear Theresa, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Miss Marian Young
Verified Buyer
“They were a present for my sister, however she reports that they looked rather droopy on arrival, but recovered after a night in a bucket of water. Since then they have been glorious and have really cheered her up.”
Helpful Report
Posted 2 years ago
Dear Marian, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Penny Anderson
Verified Buyer
“Beautiful flowers and arrived on time”
Helpful Report
Posted 2 years ago
Dear Penny, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request