Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 14,255 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Questions

Metrics

4.7

Based on 14,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Flowers by Post UK Limited 5 star review on 19th October 2025

522

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect my Sister in law loved the flowers and chocolates as always fast delivery any perfect condition Thank you.”

Helpful Report

Posted 1 year ago

Dear Kevin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Excellent service. Flowers are always beautiful”

Helpful Report

Posted 1 year ago

Dear Michael, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Always please never disappoint. I highly reccomend Flowers by Post for the quality of their flowers, the variety of choice and the service.”

Helpful Report

Posted 1 year ago

Dear John, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Ordered freesia for my nieces 60th birthday and she said they arrived on the day and were beautiful.”

Helpful Report

Posted 1 year ago

Dear Susan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Hi ya I received my flowers a day after they were expected but after an email and a phone call to a lovely lady named NAV I had my flowers. NAV reassured me that every flower was wrapped individually in a little container and they were just as she said . The flowers were a present and I must admit they were absolutely gorgeous I think there the best flowers I’ve seen that have come though the post . Loved them . Michelle.”

Helpful Report

Posted 1 year ago

Dear Michelle, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“I ordered flowers when Guernsey was being visited by king and queen and the order still arrived in the chosen day even though the island was having a bank holiday It was a flower in a glass box which my teenage grand daughter loves”

Helpful Report

Posted 1 year ago

Dear Heather, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“The flowers never arrived”

Helpful Report

Posted 1 year ago

Dear John, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding the delivery of your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“These flowers did not arrive on the day I asked I could not track them with Riyal Mail as their system was down. I don’t think the flowers arrived at all. Flowers by post were very quick to rectify my problem”

Helpful Report

Posted 1 year ago

Dear Anonymous, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Flowers arrived on time and my Auntie said they were beautiful.”

Helpful Report

Posted 1 year ago

Dear Ann, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Excellent website, great value and quick delivery. Have used for years with no issues.”

Helpful Report

Posted 1 year ago

Dear William, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Bought for function and ordered 5 days before with good time for delivery... But delivered only day after the funcction. And flowers were not fresh and squeezed lots. Not Happy at all.”

Helpful Report

Posted 1 year ago

Dear Eranda, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“The flowers arrived in time and and in good condition and were much appreciated.”

Helpful Report

Posted 1 year ago

Dear Glenys, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“I ordered flowers for two of my dear friends for the same date one a 90th birthday and the other the anniversary of the loss of a loved one. Both were delighted with their flowers they were delivered on time and the flowers were beautiful and so fresh as though they had just been picked. I would never use any other company for flowers I have never had any complaint with Flowers By Post. Many thanks.”

Helpful Report

Posted 1 year ago

Dear Sandra, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“I have used Flowers By Post for more years than I can remember and your lovely blooms never fail to delight their recipients. They always arrive on time - beautifully packaged and fresh - thank you for your many years of excellent service.”

Helpful Report

Posted 1 year ago

Dear Jenny, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Fantastic so beautiful . Very happy indeed used for my daughter’s wedding bouquet . 5*”

Helpful Report

Posted 1 year ago

Dear Stephanie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Beautiful plant”

Helpful Report

Posted 1 year ago

Dear Hazel, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“The flowers sent for a friends birthday, she was very pleased and sent a photo to me , good quality, lovely colours, thank you”

Helpful Report

Posted 1 year ago

Dear Jeannette, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Once again we were able to brighten up the day of one of our members who had been in hopsital following a fall. They said what a lovely thought and gesture and so beautifully expressed in the flowers which looked wonderful and the smell of the freesias was a delight.”

Helpful Report

Posted 1 year ago

Dear Andrew, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“Good telephone links plus great advice/guidance! As always, well up to standard!”

Helpful Report

Posted 1 year ago

Dear Monica, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 year ago

“It is so lovely to receive a message from a member thrilled at the kind gesture in sending a boquet while they are unwell and this was no exception and as the message said it made her day.”

Helpful Report

Posted 1 year ago

Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews