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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Penny Hogg
Verified Buyer
“As usual, my order was delivered bang on time and the recipient loved them - Thank you.”
Helpful Report
Posted 2 years ago
Dear Penny, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Ian Strachan
Verified Buyer
“ORDERING VERY EASY, CHOICE OF BLOOMS VARIED AND EXCEPTIONAL QUALITY, DELIVED ON TIME TO HAPPY RECIPIENT. THANKYOU.”
Helpful Report
Posted 2 years ago
Dear Ian, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Norman Dodson
Verified Buyer
“Used Flowers by post for many years. They have never let me down”
Helpful Report
Posted 2 years ago
Dear Norman, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mary Julian
Verified Buyer
“Lovely fresh flowers arrived promptly.”
Helpful Report
Posted 2 years ago
Dear Mary, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Christine Purnell
Verified Buyer
“Thank you.”
Helpful Report
Posted 2 years ago
Dear Christine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Gillian Staunton-rogers
Verified Buyer
“Have used this company for over 30 years, always good quality flowers.”
Helpful Report
Posted 2 years ago
Dear Gillian, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Patricia Ratcliffe
Verified Buyer
“I always use you to send flowers and everyone who receives them is absolutely thrilled with how beautiful the flowers are.”
Helpful Report
Posted 2 years ago
Dear Patricia, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Jackie Broomfield
Verified Buyer
“All the flowers I purchased were for gifts for family who live away. All were delighted with them. Ordering from you is easy and your beautiful flowers bring so much joy.”
Helpful Report
Posted 2 years ago
Dear Jackie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Tony Newington
Verified Buyer
“Have been using Flowers by Post for many years now, I purchase flowers for many different occasions and to are delivered to different addresses around the UK. They have a nice selection of flowers and cards, that can meet everyone's budget order well in advance and give a delivery date, which on every delivery has been on time. The flowers are fresh and well-packed and last a long time”
Helpful Report
Posted 2 years ago
Dear Tony, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Michael Mcmahon
Verified Buyer
“Excellent service with flowers delivered within 24hrs of despatch. Highly recommend this flower business.”
Helpful Report
Posted 2 years ago
Dear Michael, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Alan Sawyer
Verified Buyer
“Good morning Flowers-by-Post (FBP) I have used FBP over many years now and have always found them to be reliable in all aspects. Their quality of goods and Service are excellent, they have never let me down. This latest transaction confirms my opinion is well founded, my friend was delighted to receive the “beautiful flowers” and Chocs - her phrase. So thank you once more FBP for another job well done. Most grateful, Alan… Alan Sawyer. Ripon - North Yorkshire.”
Helpful Report
Posted 2 years ago
Dear Alan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
David Long
Verified Buyer
“I ordered 18 x Rainbow carnations, as I have in the past but we received 18 x Red carnations by mistake, despite the label on the box showing 18 x Rainbow carnations and not overly impressed with the reason, new staff in the warehouse and the further discount on my next order.”
Helpful Report
Posted 2 years ago
Dear David, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Hazel Baxter
Verified Buyer
“Fast delivery and beautiful flowers”
Helpful Report
Posted 2 years ago
Dear Hazel, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Simon Ireland
Verified Buyer
“First time user. Found it a quick and easy process with a reassuring human element.”
Helpful Report
Posted 2 years ago
Dear Simon, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Norman Dodson
Verified Buyer
“always reliable”
Helpful Report
Posted 2 years ago
Dear Norman, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Geraldine Mackillop
Verified Buyer
“Never had any problems with ordering before but there was a mix up in delivery and my neighbour ended up getting her bouquet twice. The team swung into action very quickly and I was told to keep the second bouquet and I wasn't charged twice. First class customer service.”
Helpful Report
Posted 2 years ago
Dear Geraldine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Ioene Davidson
Verified Buyer
“Lovely, long lasting red carnations with gold pinecones were in the bouquet I had sent my mum for Christmas. The speed they travelled from dispatch to door was incredible! My mum loves her cheery flowers. Thanks again to all at Flowers by Post and Merry Christmas from Canada!”
Helpful Report
Posted 2 years ago
Dear Ioene, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Gerard Wareing
Verified Buyer
“Two purchases made for Christmas in advance, situation got complicated due to illness of intended recipients. Sought feedback help, which was forthcoming and we got to destination in time for Christmas.Thank-you.”
Helpful Report
Posted 2 years ago
Dear Gerard, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Diana Segal
Verified Buyer
“I am always the sender rather than the recipient but my Mum says the flowers are always lovely.”
Helpful Report
Posted 2 years ago
Dear Diana, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Brenda Ward
Verified Buyer
“These were sent to my friend in a care home and she relies on the carers to do everything for her so the flowers get plonked in a vase. The flowers look rather average but arrived on time & brought my friend pleasure. Photo attached.”
Helpful Report
Posted 2 years ago
Dear Brenda, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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