Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 14,256 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

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Metrics

4.7

Based on 14,256 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Flowers by Post UK Limited 5 star review on 19th October 2025

522

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time and the recipient was very happy with it ☺️”

Helpful Report

Posted 2 years ago

Dear Mark, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Ordered spray orchids for weekend before Christmas. Flowers arrived on time ! Well packed and beautiful flowers.”

Helpful Report

Posted 2 years ago

Dear Carol, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Delivery date missed.”

Helpful Report

Posted 2 years ago

Dear Sharon, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order arriving a day late. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Each receipient has sent a message of thanks and seems pleased with their delivery. The FbyP service is efficient and provides timely information regarding delivery etc.”

Helpful Report

Posted 2 years ago

Dear T Jones, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Always provides excellent flowers and usually delivered on the requested date. Will use again. Thank you.”

Helpful Report

Posted 2 years ago

Dear David, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Best flowers yet”

Helpful Report

Posted 2 years ago

Dear Phillip, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Recipients very satisfied with flowers that arrived.”

Helpful Report

Posted 2 years ago

Dear Peter, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“The flowers were dispatched and arrived on time. The recipient was absolutely thrilled with the bouquet, and commented on the quality "much nicer than shop- bought ones." I have been using your service since the pandemic and have never been disappointed with your flowers and the customer service. Thank you for being so reliable.”

Helpful Report

Posted 2 years ago

Dear Janet, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Freesias well received - but a day later than requested.”

Helpful Report

Posted 2 years ago

Dear Mike, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for your order to arrive a day later than requested. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“My friends and family have been pleased with the fresh flowers”

Helpful Report

Posted 2 years ago

Dear Gillian, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Very pleased with phone conversation to order flowers. Also good to get proof of delivery from Royal Mail”

Helpful Report

Posted 2 years ago

Dear Ann, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Ordered flowers to arrive on my wife’s birthday but didn’t arrive until 2 day’s after her birthday, the tracking number was pointless as the tracking site was down. So it was a total waste of time”

Helpful Report

Posted 2 years ago

Dear Kevin, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. Please be kindly advised there is an option for tracked delivery on the the website if you wish your order to be tracked. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Good selection of flowers to suit all pockets, seem to be good quality. Delivery can be a bit variable, but thats down to good old Royal Mail.”

Helpful Report

Posted 2 years ago

Dear Stephen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“The flowers arrived without delay and my friends were delighted with them. The plant I sent to one friend apparently had no card with it though. I know I filled in a greeting on a plain card but this seems to have been forgotten when the order was sent. Not a big problem, but a slight disappointment.”

Helpful Report

Posted 2 years ago

Dear Rosalynd, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the message not being printed on your order. Please be advised your feedback has been noted and the relevant team has been notified. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“the flowers were appreciated by our friends to who received them - thank you”

Helpful Report

Posted 2 years ago

“Flowers arrived three days late and in a poor quality too. Reported this by email and another deliver of flowers was arranged ASAP at their expense.”

Helpful Report

Posted 2 years ago

Dear Alison, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“website and customer service are first class....flowers have been perfect...but the Royal Mail tracking service they use is diabolical....delivery only is confirmed by them no other information in between. EG..when late delivery they disclaim knowing the whereabouts of the flowers........this is not what we are paying for !!”

Helpful Report

Posted 2 years ago

Dear Christine, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order by Royal Mail. Please be advised your feedback has been noted and the relevant team has been notified. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Sent a bouquet to two friends on different occasions and they were both delighted with them. One sent me a picture and they looked lovely. Very pleased, will order again.”

Helpful Report

Posted 2 years ago

Dear Lyn, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Lovely flowers once again. Have ordered a number of times. Never been disappointed.”

Helpful Report

Posted 2 years ago

Dear Ieuan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“My friend was delighted with her Christmas flowers which I sent for her December birthday. I admit I order these every year for her and she looks forward to receiving them as they are lovely and really Christmassy. Thank you Flowers by Post as you never let me down with my flower orders.”

Helpful Report

Posted 2 years ago

Dear Sandra, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

Flowers by Post UK Limited is rated 4.7 based on 14,256 reviews