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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Judy Sagar
Verified Buyer
“Excellent flowers. Excellent delivery. Highly recommend this company 🙏”
Helpful Report
Posted 2 years ago
Dear Judy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Lynda Bowker
Verified Buyer
“The plant I sent was for a gift The recipient said it is beautiful and the perfume from it is amazing.”
Helpful Report
Posted 2 years ago
Dear Lynda, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Susan Tagg
Verified Buyer
“Im a bit dissapointed this time the flowers seemed a bit sparse ive bought lots in the past ...sorry i cant be more favourable this time . My Mum is 90 and they were an early christmas gift”
Helpful Report
Posted 2 years ago
Dear Susan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. All our flowers come in bud, once the stems are trimmed and placed into water, they start to drink up and open up. We like our flowers to have longer vase life. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Phillip Atkins
Verified Buyer
“It made they day”
Helpful Report
Posted 2 years ago
Dear Phillip, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Heather Blacklock
Verified Buyer
“Recipient rang to say the flowers arrived ok and they were beautiful. Of course I have not seen them but she seemed highly pleased with them.”
Helpful Report
Posted 2 years ago
Dear Heather, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Denise Shrives
Verified Buyer
“All my receipents were delighted with how fresh the flowers are.”
Helpful Report
Posted 2 years ago
Dear Denise, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Susan Paterson
Verified Buyer
“Excellent service no complaints whatsoever”
Helpful Report
Posted 2 years ago
Dear Susan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Avian Jordan
Verified Buyer
“The last Christmas Bouquet is absolutely beautiful. Brought them for my mother's grave, as she absolutely loved plants and flowers.”
Helpful Report
Posted 2 years ago
Dear Avian, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Sheelagh Birks
Verified Buyer
“Beautiful bouquet sent as a thank you”
Helpful Report
Posted 2 years ago
Dear Sheelagh, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Rosemary Jones
Verified Buyer
“Flowers arrived on time and were really lovely thank you”
Helpful Report
Posted 2 years ago
Dear Rosemary, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Linda Maguire
Verified Buyer
“Unfortunately the flowers never arrived. This is the first time it has ever happened and it is probably because Royal Mail are so busy but that’s their job so no excuse. It will not put me off ordering again and I have been promised a refund.”
Helpful Report
Posted 2 years ago
Dear David, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by Royal Mail failing to deliver your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
J. Anderson
Verified Buyer
“I didn't see the ordered flowers as they were a gift but they arrived safely. I am not sure whether they arrived on the correct date because there was no notification of delivery.”
Helpful Report
Posted 2 years ago
Dear J. Anderson, please accept our sincere thanks for posting such a positive review following your recent purchase. Please kindly note, that having looked at the Royal Mail website the flowers were delivered on the correct date, We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
David Awbery
Verified Buyer
“Beautiful seasonal display, lovely gift for my wife.”
Helpful Report
Posted 2 years ago
Dear David, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Wendy Brown
Verified Buyer
“Beautiful flowers as always and were received on the right day. Our friend was delighted and it helped make her birthday. Thank you yet again.”
Helpful Report
Posted 2 years ago
Dear Wendy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
NAV SAHIB
Verified Buyer
“Beautiful selection of flowers, easy to process order and delivered on time. Recipient loved the flowers.”
Helpful Report
Posted 2 years ago
Dear Nav, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Edgar Melluish
Verified Buyer
“once again first class service with delivery and the flowers received were a big surprise to the lady”
Helpful Report
Posted 2 years ago
Dear Edgar, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Sandra Skinner
Verified Buyer
“Flowers,were beautiful and lady who received them was very pleased .great company would recommend them .”
Helpful Report
Posted 2 years ago
Dear Sandra, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Sue Bond
Verified Buyer
“My friend said the flowers were beautiful”
Helpful Report
Posted 2 years ago
Dear Sue, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
William Farquharson
Verified Buyer
“Not what I orderd”
Helpful Report
Posted 2 years ago
Public Reply Dear William, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. All our flowers come in bud, once the stems are trimmed and placed into water, they start to drink up and open up. We like our flowers to have longer vase life. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Evelyn Berry
Verified Buyer
“Previously had very good service from Flowers by Post but this time very disappointing as ordered for my sister-in-laws birthday and delivery was 3 days late.”
Helpful Report
Posted 2 years ago
Dear Evelyn, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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