Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 14,255 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Questions

Metrics

4.7

Based on 14,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Flowers by Post UK Limited 5 star review on 19th October 2025

522

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers themselves were lovely it's a shame they arrived a day later than requested.”

Helpful Report

Posted 2 years ago

Dear Jacqueline, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Lovely bouquet of freesias delivered on time to the delighted recipient. Your service is very good value and reliable. Thank you”

Helpful Report

Posted 2 years ago

Dear Joan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Beautiful flowers and excellent service and delivery. I highly recommend”

Helpful Report

Posted 2 years ago

Dear Janet, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Lots of options to chose from, easy to add extras the process was easy. Flowers were for a birthday and were very much appreciated.”

Helpful Report

Posted 2 years ago

Dear Fiona, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Daughter in law thanked us for the flowers saying they were lovely. Bought them from advertised picture and for the fact I could get them delivered on a Saturday.”

Helpful Report

Posted 2 years ago

Dear Pam, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“As always much appreciated by the recipients. Last week my daughter-in-law was delighted to receive them as they arrived just as her husband (our son) was discharged from hospital following critical surgery and in time for her Birthday. Well done. I must try to remember to order some for myself sometime! Thank you . Betty Scott. (Age 93)”

Helpful Report

Posted 2 years ago

Dear Betty, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“I am happy with the ease that I was able to purchase the flowers however I am unable to comment on the flowers or whether they arrived as I have not heard from the recipient.”

Helpful Report

Posted 2 years ago

Dear Deidre, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Sadly Royal Mail took five days to finally deliver flowers so the condition of the flowers were not great. Having received flowers from flowers by post on several occasions I have always found them to be top quality.”

Helpful Report

Posted 2 years ago

Dear Joan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by Royal Mail taking too long to the deliver your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Unfortunately, the flowers which should have been delivered on Friday did not arrive until Monday, so the postal service let you down. I will not be using you again.”

Helpful Report

Posted 2 years ago

Public Reply Dear Susan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. Please be advised your feedback has been noted and the relevant team has been notified. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Excellent and efficient service once again, our friends loved the beautiful mixed carnations, which arrived when requested. Many thanks to your team.”

Helpful Report

Posted 2 years ago

Dear Helen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“once again first class service, with the lady who received them full of praise.”

Helpful Report

Posted 2 years ago

Dear Edgar, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“The flowers arrived 4 days after the expected delivery date. I think you must find a way of tracking the order so that we will know when they will arrive. It was embarrassing to keep asking the recipient if they had arrived and spoiled the surprise”

Helpful Report

Posted 2 years ago

Dear Rowan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. Please be kindly advised there is an option for tracked delivery on the the website if you wish your order to be tracked. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Flowers were received by a friend and she said they were beautiful and well.prrsented.”

Helpful Report

Posted 2 years ago

Dear Anne, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Delivered on the expected date and the flowers were as described.”

Helpful Report

Posted 2 years ago

Dear Mr Gudgin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Beautiful flowers! Bought for a fussy person, who loved them!”

Helpful Report

Posted 2 years ago

Dear Rebecca, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“The flowers were beautiful and the recipient was delighted with them. As always they arrived on time and in good shape. The flowers are top quality and last a long time. Highly recommended”

Helpful Report

Posted 2 years ago

Dear Judy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“As always my order arrived on time and in excellent condition. Beautiful flowers and the recipient was absolutely delighted. I've used this company for many years and have NEVER been disappointed.”

Helpful Report

Posted 2 years ago

“The flowers are always beautiful and last about 2weeks . The only negative is Royal Mail with there tracking system it never states when the flowers have been delivered .”

Helpful Report

Posted 2 years ago

Dear Pamela, please accept our sincere thanks for posting such a positive review following your recent purchase. Thank you for your feedback regarding the tracking system (Royal Mail free delivery is not tracked but there is an option to choose Royal Mail tracked if you wish to track your order). We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Website is clear and easy to use, as is the ordering process.”

Helpful Report

Posted 2 years ago

Dear Peter, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“I ordered 12 yellow roses for my niece for her birthday and they were absolutely beautiful my niece was delighted with them. Another great order from Flowers By Post myself, friends and family are never disappointed with the flowers. My orders are always delivered on time and well presented. Thank you.”

Helpful Report

Posted 2 years ago

Dear Sandra, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews