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FLR Group Reviews

4.9 Rating 321 Reviews

98 %

of reviewers recommend FLR Group

Company Reviews

4.9

Based on 321 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01213146609

Email:

enquiries@flr.co.uk

Location:

Unit 25, Monkspath Business Park, Highlands Road
Solihull
B90 4NZ

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FLR Group 5 star review on 22nd June 2018

FLR Group 5 star review on 5th March 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were very impressed with help and advice received in choosing the many different floor coverings available for our kitchen. We were very impressed with the showrooms and the knowledge of the staff and look forward to the survey of our kitchen.”

Posted 6 years ago

We are pleased you enjoyed your visit to our showrooms and look forward to helping you in the future

Posted 5 years ago

“Great quality flooring, both Amtico and carpeting. Very professional, efficient, friendly and convenient service. Lovely team to deal with at all stages. Very clear and reasonable costs with no hidden extras. We were particularly impressed with the flexibility of the fitting team to cope with last minute changes in timing due to weather and other contingencies. They were always polite and uncomplaining and just accommodated the changes graciously. It has been a real pleasure having FLR Flooring doing our house refurbishment and we would definitely recommend them to others.”

Posted 6 years ago

Thank you for your super review of your experience with us recently. We are glad you received a professional service and hope you continue to enjoy your new floors

Posted 5 years ago

“Well presented showroom able to make easy choice with the samples on show and sellection to look at in situ. Installlation prompt, professional and overall a very satisfying experience.”

Posted 6 years ago

Thank you for taking the time to post a review. We are so glad that you found our service a pleasant experience from start to finish.

Posted 6 years ago

“Debbie was kind considerate and welcoming. She explained a number of options for flooring to help me decide. I had my little one with me and she made it as comfortable for us as possible including offering us a lemonade.”

Posted 6 years ago

Thank you for taking time to post such a positive review of your visit to our showroom. We are pleased that you found Debbie's input helpful and will pass your comments on to her.

Posted 6 years ago

“Nice to be left in peace to browse the samples! Helpful assistant. Ranges displayed well, easy to look through.”

Posted 6 years ago

Thank you for your review. We are glad that you found the layout of our showroom easy to navigate and look forward to being of further assistance if necessary

Posted 6 years ago

“Lady very helpful and we will definitely be back”

Posted 6 years ago

Thank you for your review and positive comments. We hope we can be of further assistance

Posted 6 years ago

“Very helpful & pleasant”

Posted 6 years ago

Glad you had a pleasant experience. Thank you for taking the time to say so.

Posted 6 years ago

“Absolutely Love my new floor. I have had Karndean previously fitted in the kitchen by another company and it had to be replaced 6 months later because of poor preparation work and fitting, the whole thing nearly put me off having luxury vinyl tiles again. FLR group were friendly and professional throughout the whole process. We had Amtico this time in our conservatory and it looks beautiful. The fitter was on time everyday and we were happy to leave him with a key. The service from start to finish has been nothing but a breath of fresh air. I will Definitely be recommending you to family and friends. One very happy customer.”

Posted 6 years ago

Thank you for your fabulous review - we are so pleased that you found our staff and service excellent and that you are enjoying your new floor

Posted 6 years ago

“Great range, helpful staff, quality product made in Coventry and expertly fitted.”

Posted 6 years ago

Thank you Josie for taking the time to post a review of your experience with us. We are glad you were pleased

Posted 6 years ago

“As always we were very well looked after at FLR. Great team.”

Posted 6 years ago

Thanks for your excellent review Chris

Posted 6 years ago

“Great quality floor and fitting.”

Posted 6 years ago

Thank you for your review. We are glad you were pleased with our service

Posted 6 years ago

“Very friendly and knowledgeable staff. Everyone was happy to spend time explaining options and demonstrating on screen display technology which was very helpful.”

Posted 6 years ago

Thank you for your excellent review. We are glad you felt welcome in the showroom and found the service you received useful

Posted 6 years ago

“FLR gave good customer service. Clear advice and quotation. The fitter was professional and provided excellent workmanship.”

Posted 6 years ago

Thank you for your super review. We are pleased you found our service excellent

Posted 6 years ago

“The service from start to finish was very professional and informative. Would definately recommend this company for the future. Ms Gray”

Posted 6 years ago

Thank you for your excellent review and recommendation

Posted 6 years ago

“Fantastic showroom with samples of the full the Amtico range. Really helpful and supportive staff who helped us with our choice.”

Posted 6 years ago

Thank you Geoff for your super review.We are glad you enjoyed our showroom and pleased that our staff were able to help you. We look forward to seeing you again soon

Posted 6 years ago

“We are very happy with the new kitchen floor you have fitted. The flooring staff are very professional. We would recommend your company.”

Posted 6 years ago

Thank you for your recommendation! We are glad you are enjoying your new floor

Posted 6 years ago

“Their showroom is excellent and we had more than enough time to look at the options for our Amtico floor. The visit from the estimator was friendly and discussed with us our design. When it came to fitting, the fitter was great. He was friendly, very neat and clean in installing it, and discussed any issues with us. For example we did change the design slightly for our floor when he was with us, and he provided valuable insights to how it could look. We are really pleased with the whole project.”

FLR Group 5 star review on 5th March 2018

Posted 6 years ago

Thank you for including the a picture with your review. We are glad to hear that you are happy with your floor.

Posted 6 years ago

“Good clear advice given”

Posted 6 years ago

We are pleased you had a pleasant service in our showroom

Posted 6 years ago

“Professional staff, happy to spend time with us to discuss our options and keen to give advice and help.”

Posted 6 years ago

Thank you for your excellent review. We are pleased that we were of assistance to you

Posted 6 years ago

“Brilliant staff member greeted us, made us feel welcome and was very knowledgeable”

Posted 6 years ago

Thank you for your excellent review of the service you received when visiting our showroom. We are glad it was a worthwhile visit

Posted 6 years ago

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FLR Group is rated 4.9 based on 321 reviews