FLR Group Reviews

Name: FLR Group
Address: Unit 25, Monkspath Business Park, Highlands Road, Solihull
Rating: 4.88

4.9 Rating 321 Reviews

98 %

of reviewers recommend FLR Group

Company Reviews

Questions

Metrics

4.9

Based on 321 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01213146609

Email:

enquiries@flr.co.uk

Location:

Unit 25, Monkspath Business Park, Highlands Road
Solihull
B90 4NZ

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FLR Group 5 star review on 22nd June 2018

Andy B

FLR Group 5 star review on 5th March 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish. Nothing was too much trouble and all the staff and fitters were friendly and helpful. We had 3 varieties of flooring fitted - Amtico, carpet and carpet tiles. I would not hesitate to recommend FLR Group.”

Helpful Report

Posted 6 years ago

Thank you Sue for your super review of your experience with FLR.

Posted 6 years ago

“Helpful staff, felt valued”

Helpful Report

Posted 6 years ago

Thank you Lucie for your kind comments. We are glad to be able to help

Posted 6 years ago

“Very accommodating and professional. I arrived without an appointment but was dealt with immediately. Sarah was knowledgeable and helpful. Impressive showroom and lots of options to choose from on show. Will be in touch for a quote very soon.”

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Posted 6 years ago

Thanks for your excellent review Mike. We will make sure we pass on your comments to Sarah

Posted 6 years ago

“Very helpful receptionist / assistant”

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Posted 6 years ago

Thank you for your review. We are pleased to help

Posted 6 years ago

“Fab show room ! Really impressed ! We will be in touch for a quote as soon as our house is build ! Really professional staff ! We look forward to using you.”

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Posted 6 years ago

Thank you for your super reivew Aimee. Glad you liked our showroom and we look forward to seeing you again soon

Posted 6 years ago

“I have been a customer of FLR Group since they were in Kings Heath. A warm friendly approach is given to customer service as well as helpful advice and information.”

Helpful Report

Posted 6 years ago

Thank you for returning to us again. Your positive comments regarding our service and staff are very much appreciated

Posted 6 years ago

“Great service and would use again,fitters were perfect May thanks”

Helpful Report

Posted 6 years ago

Thanks Nigel for taking the time to post such positive comments regarding your experience with us. Most appreciated

Posted 6 years ago

“The 1st visit was very good and the fitting of the floor good”

Helpful Report

Posted 6 years ago

Thank you for your comments David. We are pleased you were satisfied with our service

Posted 6 years ago

“First class support from a member of staff who supplied numerous samples for me to take home. I will definitely return to continue my search for suitable flooring.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to post a review of your experience with us. So pleased it was a positive one

Posted 6 years ago

“Very helpful lady assistant lovely showroom”

Helpful Report

Posted 6 years ago

Thank you for your review Ann. We are glad you found our staff helpful and enjoyed our showroom

Posted 6 years ago

“Extremely helpful and very knowledgeable about the product. Provided valuable advice on suitability and installation and enabled us to find exactly what we were looking for. We would recommend FLR group to others and will be using them again in the future.”

Helpful Report

Posted 6 years ago

Thank you for your excellent review. Glad you found just what you were looking for and we look forward to seeing you again in the future

Posted 6 years ago

Thank you for your super review of your experience with us. We look forward to welcoming you back in the future

Posted 6 years ago

“Very welcoming in showroom, no pressure to make any decisions. Fixed price quoted, so no annoying bartering to worry about. The fitter did a great job and was a really nice guy, so although the job took a few days it wasn't a problem having him in the house for so long! The product is expensive and only time will tell how the floor wears, but end result really is a lovely looking floor. Would use FLR again.”

Helpful Report

Posted 6 years ago

Thank you for your super review of FLR. Glad you found all of our staff helpful and feel sure you will continue to enjoy your floor for years to come.

Posted 6 years ago

“We had Amtico Signature flooring done by FLR in November 2017; it covered a fairly large area (over 50 m^2). FLR staff were meticulous, skilful and highly professional. The floors were prepared with great care and tiles were finished to a high standard, including edging to the skirting boards and around the toilet. Our experience with FLR has been great, and we have no hesitation in recommending them. Dr &Mrs Ali”

Helpful Report

Posted 6 years ago

Thank you for taking time to post such a positive review of your experience with FLR. We pride ourselves on our professionalism and workmanship and were pleased it was appreciated.

Posted 6 years ago

“FLR group are very professional and efficient.”

Helpful Report

Posted 6 years ago

Thank you for your positive review of your experience with FLR. Your comments are very much appreciated

Posted 6 years ago

“Great showroom - Maddie was very helpful - found what we wanted-will be placing order as soon as house completion goes through”

Helpful Report

Posted 6 years ago

Thank you Paul for your lovely comments. We will make sure we pass them on to Maddie

Posted 6 years ago

“We have just had a significant amount of Kardean flooring laid - it took a week. Throughout we have found FLR to be professional, competitive and a firm with excellent workmanship. Would happily use them again.”

Helpful Report

Posted 6 years ago

Thank you for your excellent review of your experience with us from start to finish. We appreciate your positive comments

Posted 6 years ago

“Very responsive - kept me updated. Straightforward, honest and competitive on price. A delightful company to work with and a special mention for Adam Kaid who was fantastic.”

Helpful Report

Posted 6 years ago

Thank you for your super comments of your experience with us. We will definitely pass your review to Adam

Posted 6 years ago

“FLR were extremely helpful, reliable and professional from start to finish. My hall floor and cloakroom have been transformed.”

Helpful Report

Posted 6 years ago

Thank you for your excellent review. We are pleased to be of service to you

Posted 6 years ago

“Really warm and friendly staff who are always there to help you and assist with any needs you have. Superb professional premises which epitomises the quality of personnel at FLR”

Helpful Report

Posted 6 years ago

Thank you for your excellent review of your experience with us. Your kind comments are very much appreciated

Posted 6 years ago

“Maddie was informative, supportive and patient. I was happy also when she made me a cup of tea! I'm pleased I didn't suffer any hard-sale techniques. Smart showroom too.”

Helpful Report

Posted 6 years ago

Thank you for your excellent review and lovely comments about Maddie. We will make sure they are passed on

Posted 6 years ago

FLR Group is rated 4.9 based on 321 reviews