Forever Unique Reviews

Name: Forever Unique
Address: Forever Unique, 98 Cheetham Hill Road, Cheetham Hill, Manchester
Rating: 4.31

4.3 Rating 4,309 Reviews

81 %

of reviewers recommend Forever Unique

4.3

Based on 4,309 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Forever Unique:

Forever Unique is the home of ladies fashion is an online clothing boutique with everything from prom dresses and evening wear to dresses for the races. Forever Unique is a designer female fashion brand who always focuses on modern, trendy glamorous style. With our unique designs and comfortable fabrics we will make any woman feel special and stylish. Since its establishment the brand has become a major player in worldwide fashion, and is quickly expanding.

Visit Website

Phone:

0845 121 3000

Email:

accounts@foreverunique.co.uk

Location:

Forever Unique, 98 Cheetham Hill Road, Cheetham Hill
Manchester
M4 4EX

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Forever Unique 5 star review on 3rd October 2016

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love forever unique dresses but always purchase elsewhere so this was my 1st 1 of there website, ordered 2 dresses 1 reduced from £250 to £100 that I had my eye on it for months and also went down another £25 before I received mine bit of a disappointment there, so order was quick enough but the fully sequin dress there sequins were all over the place spent over an hour and still had a lot more to go when I noticed there where some gaps but comes without spare sequins shocking for a £250 dress, so sent pictures of the dress told me to return and reorder but at dresses these prices you think they would exchange as I’m reading reviews and apparently the refunds is a joke where most don’t receive it which I can’t afford now i will need to reorder on credit till my refund is processed. Probably weeks. And as for the other dress, I couldn’t fault it wasn’t a sequin out of place but it wasn’t a forever unique dress but some cheap foreign goods, the label makes it look tacky and cheap I ordered a size 14 the tag has just an L sticker on it apparently according to customer service this is a forever unique dress but just made abroad so they can keep the costs of the dress down for customers ( AYE RIGHT LOL ) if they do this, I’m sure I’ve seen this dress on an eBay Asian site but definitely not worth the RRP £100 so I’m returning both as it’s a forever unique collection I have, not some dress made to look like 1. The first dress I love to bits it’s well made and quality is excellent and fits perfect so where did they go so wrong with the sequins, I have been assured this will be specially inspected to make sure it arrives faultless, do they not check there stock anyway, now my fear is, is this dress going to be perfect and how long for my refund to get processed. Love there clothing but the experience for my 1st order direct from them was a total disaster and disappointment to the fact that I wanted to wear that tonight just as well I bought a back up from Missguided now there’s a great company. Dress was perfect and loved it the other was faulty but they sent out another replacement as soon as I showed them my returns receipt so I’m not forking out more money then if you don’t want the replacement they refund you on the receipt as well before they receive the goods back. Think your having to update your company, instead of what you can do to cut corners and although I wouldn’t have accepted anyway there was no discount to keep the dress as most companies offer that option as it’s cheaper all round but it was just return the faulty dress using our complicated system cause were too miserable to put returns labels in the package and make it as difficult as possible to get return and refunded. Love your clothing but people need to be realistic when they buy from you what there getting into should it arrive faulty or they just want to return it. I wouldn’t recommend this website at all if I could give zero I would, but your clothing 5stars. Customer service has been answering my email but that’s us just starting to get somewhere, they will match the price I paid and pay for next day delivery but they don’t do weekends so it will probably be Tuesday before I get the dress next paying next day delivery. AVOID UNLESS YOUR CERTAIN YOUR GOING TO KEEP IT.”