Forever Unique Reviews

Name: Forever Unique
Address: Forever Unique, 98 Cheetham Hill Road, Cheetham Hill, Manchester
Rating: 4.31

4.3 Rating 4,309 Reviews

81 %

of reviewers recommend Forever Unique

4.3

Based on 4,309 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Forever Unique:

Forever Unique is the home of ladies fashion is an online clothing boutique with everything from prom dresses and evening wear to dresses for the races. Forever Unique is a designer female fashion brand who always focuses on modern, trendy glamorous style. With our unique designs and comfortable fabrics we will make any woman feel special and stylish. Since its establishment the brand has become a major player in worldwide fashion, and is quickly expanding.

Visit Website

Phone:

0845 121 3000

Email:

accounts@foreverunique.co.uk

Location:

Forever Unique, 98 Cheetham Hill Road, Cheetham Hill
Manchester
M4 4EX

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Forever Unique 5 star review on 3rd October 2016

Anonymous

Anonymous // 01/01/2019

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“I ordered the jewellled neck cape. It arrived very promptly,beautiful material and looks very stylish on. It came presented in a beautiful gift wrapped box complete with a carrier. Would definately order from Forever Unique again.”

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Posted 9 years ago

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Posted 9 years ago

“Gorgeous clothes detail on them is beautiful”

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Posted 9 years ago

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Posted 9 years ago

“Amazing quality, good design, fast delivery and unpacking was really fun!”

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Posted 9 years ago

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Posted 9 years ago

“The clothes and design are very unique , makes you feel a million dollars”

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Posted 9 years ago

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Posted 9 years ago

“Fantastic quality, stylish product with great customer service.”

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Posted 9 years ago

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Posted 9 years ago

“Thank you for superb service and gorgeous clothes.”

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Posted 9 years ago

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Posted 9 years ago

“Lols dress arrived today ( two days early) it's stunning ( a little revealing for the ladies with a larger bust so I will need a pin/broach but otherwise gorgeous”

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Posted 9 years ago

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Posted 9 years ago

“Absolutely loved the maxi skirt I purchased, however it was far too long! I'm not exactly short at 5'7" & along with 4" wedges making me 5'11", it was still way too long! I have had to pay to have the skirt altered which hasn't made the skirt the bargain I did have, (brought in the sale).”

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Posted 9 years ago

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Posted 9 years ago

“Quality of product, packaging. Excellent service”

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Posted 9 years ago

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Posted 9 years ago

“I purchased the Vanessa top in beige but found it to be faulty. The zip wasn't stitched in properly which I didn't realise . I wanted it for a special occasion which was disappointing considering the price. I have since returned the item ( the returns process was confusing as the website doesn't clearly state you need to sign into your account before the process begins, so bad to contact customer services for instructions) I just hope my refund is dealt with promptly as reviews show this may not be the case.”

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Posted 9 years ago

Hi Sarah, I am sorry to hear that your item was faulty, we try our best to ensure that all products dispatched to customers is of the highest quality, unfortunately in this instance, our checks were not as stringent as usual. I have escalated your review to our Warehouse Manager and hope to ensure that this does not happen again in future. I am also sorry to hear that you have had trouble with our returns process. Our web development team are looking into ways to improve this in future. Best wishes, Lauren

Posted 9 years ago

“My dress arrived promptly but missing a detachable choker as stated. The customer support team were very helpful & sorted the situation. It arrived just in time for a special night out in a fabulous dress + choker. Big thank you to the Forever Unique customer service team.”

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Posted 9 years ago

“Firstly the site was easy to use and to navigate. Purchasing was painless and simple. After sales communications were also good. I never had to chase anything. My item came when it was expected. The box and packaging were stunning, a really nice touch but I One of the button holes at the top of the coat dress was fraying in one area and the dress was really creased at the back. I was also expecting the material to be slightly better BUT the size was perfect and fitted me like a glove. It wont deter me from buying again but I would pay a smaller price to save on packaging. I cant have millions of boxes like this around the house and its such a shame to waste them and chuck them out.”

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Posted 9 years ago

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Posted 9 years ago

“Beautifully presented , kept up to date with the delivery and very pleased with the dress it is for my 50th birthday this weekend . Excellent quality and service x”

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Posted 9 years ago

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Posted 9 years ago

“My billing and shipping address were switched . I never got a email to confirm package was going to correct address”

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Posted 9 years ago

Hi Janette, I am sorry to hear that an error caused your billing and shipping addresses were switched, our web development team have been instructed to explore this error further. To ensure that we have the correct email address in future, please contact our customer services department: customerservices@foreverunique.co.uk or call 0161 836 5205. Best wishes, Lauren

Posted 9 years ago

“Dress arrived quickly and very nicely packaged. Dress fitted perfect and beautifully made.”

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Posted 9 years ago

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Posted 9 years ago

“Fab service”

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Posted 9 years ago

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Posted 9 years ago

“Good communication beautifully made dress. no problems with returns. Thank you”

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Posted 9 years ago

“Customer Service and delivery was excellent.”

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Posted 9 years ago

“My first purchase with Forever Unique, I was delighted with my purchase and beautiful package and very quick delivery, I will certainly use again. Thank you.”

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Posted 9 years ago

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Posted 9 years ago

“The presentation was superb, however I was saddened by the quality as the tassel on the zip fell off as I tried the skirt on. Lovely skirt but I shouldn't have to get my husband to fix it”

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Posted 9 years ago

Forever Unique is rated 4.3 based on 4,309 reviews