Forever Unique Reviews

4.3 Rating 4,309 Reviews

81 %

of reviewers recommend Forever Unique

4.3

Based on 4,309 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Delivery

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Returns

How is Forever Unique returns process?

Customer Service

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About Forever Unique:

Forever Unique is a luxury fashion brand, specialising in ladies occasion wear.

Visit Website

Phone:

0845 121 3000

Email:

accounts@foreverunique.co.uk

Location:

Forever Unique, 98 Cheetham Hill Road, Cheetham Hill
Manchester
M4 4EX

How is Forever Unique returns process?

Helpful Report

(4 years ago)

Greater than 56% of reviewers feedback is Forever Unique returns process could be better.

Helpful Report

(4 years ago)

31.82%

Industry Average

“ Dress was perfect and loved it the other was faulty but they sent out another replacement as soon as I showed them my returns receipt so I’m not forking out more money then if you don’t want the replacement they refund you on the receipt as well before they receive the goods back. ”

- janice murdoch

“ You have to register with Royal Mail and have a returns label emailed to you. ”

- Natasha Britton

“ Purchased a dress from the international website and received a dress which was from another brand. Contacted customer service as the other brand sold the same dress for half the price. I was told to return using the free returns label to get a refund. I explained that as an overseas customer I would have to pay for the return postage. Customer service didn't offer any solution. ”

- Anonymous

Forever Unique Reviews

Returns - Difficult