“Bought 2 watches on September of this year. Mine always dies every 20 min I have to charge it.
And my wife’s watch never turns on and everytime I charge it still off never turns on. I had already emailed customer support hopefully they will be able to help me. I spent $400 for nothing looks like it and I regret it so much and Iam not sure what to do at this point.”
“Watch never arrived just a strap that was the wrong colour. Won't answer the phone don't respond to emails. Fossil has taken the money from my credit card claiming they have despatched the item.”
“I recently ordered a watch from Fossil as a present. Unfortunately the delivery company used (Ups) was poor, and on sending the watch back to Germany meant that I received the watch 3 weeks later than intended. The staff I spoke to at Fossil however were very helpful! The watch itself is gorgeous and the recipient loves it!”
“Fossil have a good range of products at reasonable prices. Their online service was second to none with prompt delivery and hassle free service. Would recommend their products and online shopping experience to friends and family.”
“The packaging was good, it came on time. I don't like having to contact customer services or receiving a product that has nothing to do with what was displayed, in this case all my fears were knocked out of the park.”
