Fotosense Reviews

Name: Fotosense
Rating: 4.71

4.7 Rating 3,686 Reviews

93 %

of reviewers recommend Fotosense

4.7

Based on 3,686 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01772628453

Email:

taff@fotosense.co.uk

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Fotosense 2 star review on 28th March 2025

Mye

Fotosense 5 star review on 9th November 2022

Peperoni

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted a Sony SEL55210 lens for my A6000 Having done a search I found fotoSense were offering it at a good price. Having read the mixed reviews on the company I was a bit apprehensive about ordering so I decided to contact them first. I e-mailed asking if they had it in stock & if it would be securely packaged. Holly reassured me that it was and I ordered knowing that using PayPal would protect my payment. I'm always wary when dealing with an online retailer I've never used before, after completing some research and knowing that they actually have a premises I could find on Google maps and a landline number I gave them a go. I received excellent service and the lens arrived safely packaged and on time. I hope anyone reading this review has the same level of service as myself but maybe take the time to check with the company first that they can fulfil your order. I would use them again Arfon”

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Posted 9 years ago

“Prices were very competitive and staff were very helpful with my enquiries. The item was despatched promptly and I was kept informed of the progress. I wouldn't hesitate to recommend FotoSense.”

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Posted 9 years ago

“Good service and delivery”

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Posted 9 years ago

“Very quick delivery. Great Comms and great price. Need I say more.”

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Posted 9 years ago

“I haven't used the product yet but delivery was quick.”

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Posted 9 years ago

“Best price for UK stock, plus enhanced warranty and quick delivery. Excellent service. Will use agin.”

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Posted 9 years ago

“Excellent customer service throughout my order. Quick arrival of goods, arriving in just over 24 hours despite selecting the free delivery option. Fotosense is a Google certified shop so my purchase was protected too. This was a pleasant shopping experience and one I would recommend to family and friends.”

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Posted 9 years ago

“As advertised. Excellent communication and fast delivery.”

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Posted 9 years ago

“I haven't yet tried the product - that will be the ultimate test. But the price was competitive and the service excellent - the camera came in a surprisingly rapid time, the next day I think”

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Posted 9 years ago

“Received my product on time, looks good for the price paid. Cannot comment on the quality yet.”

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Posted 9 years ago

“Received product very quickly, packaged very well and best price I could find for camera, I would recommend”

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Posted 9 years ago

“The product was excellent, just what I wanted and a very good price. However it took a long time to come. That is understandable at this time of year (December). But there was confusion as to whether it was tracked or not and how it had been sent. (It was in fact sent by the Royal Mail 48 service but still tracked and signed for.) It didn't matter very much but it meant that I waited in unnecessarily. It would have been much easier if the acknowledgement from the supplier, or the information given when I 'phoned to enquire, had been specific about the delivery service, or if it had been sent in a way that did not require a signature..”

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Posted 9 years ago

“I am still waiting on delivery. Was told it would take 2-5 days for delivery and that I would receive a tracking number. Ordered it over a week ago still not here and received no tracking number.”

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Posted 9 years ago

Dear Alan, We are sorry that the courier has let you down. Goods shipped using Royal Mail international delivery on tracking number LQ402137722GB. You can track this through Royal Mail's website. Thanks Tom

Posted 9 years ago

“Very satisfied with the service I received. Kept up to date through the whole process.”

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Posted 9 years ago

“Excellent service, delivered on time, raised an issue with the website and was resolved very quickly. I could have bought cheaper but had prior experience of Fotosense so went with them. Highly recommended.”

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Posted 9 years ago

“Well impressed! Best price on genuine article that I could find and fast efficient delivery.”

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Posted 9 years ago

“Nice quick delivery on this camera.”

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Posted 9 years ago

“Excellent service very quick delivery.”

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Posted 9 years ago

“Was the first time I have dealt with Fotosense...Won't be the last....Very quick,easy and efficient”

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Posted 9 years ago

“Excellent product and service.”

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Posted 9 years ago

Fotosense is rated 4.7 based on 3,686 reviews