Fotosense Reviews

Name: Fotosense
Rating: 4.71

4.7 Rating 3,686 Reviews

93 %

of reviewers recommend Fotosense

4.7

Based on 3,686 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01772628453

Email:

taff@fotosense.co.uk

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Fotosense 2 star review on 28th March 2025

Mye

Fotosense 5 star review on 9th November 2022

Peperoni

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prior to buying the Nikon Prostaff 7s binoculars id been to the RSPB at Bempton to check out their selection. The prices were well out of my range for a good pair. After checking the internet ended up at Curry's to try the Nikon Prostaff 7s. Amazing binoculars at £249 compared to the really expensive ones id tried. I nearly bought these from curry's, but so glad i didn't, I went back on the internet and found these at £179, what a bargain and what a great pair of quality binoculars, Thank you.”

Helpful Report

Posted 9 years ago

“I'm only able to rate fotoSENSE as 'very good'. They're not very good - they're excellent! They had the top price on the internet for the product I wanted (with a much quicker delivery window than others) and I also received a two year warranty extension for free. After I'd ordered, I discovered I had to go abroad at short notice. I called them (UK landline - always a good sign!) to explain I'd be away and to offer to pay for speedy despatch. fotoSENSE were superb - sending my camera by 24 hour courier so it arrived before I went away! There was a delay with the kit lens, which they explained, but they delayed delivery so that it would arrive immediately on my return. The staff were brilliant and responsive, nothing was too much effort for them. I also received timely emails so I knew what was happening every step of the way. Never mind the price being the most competitive, the fact that fotoSENSE are UK based, there to talk to and really happy to help means their customer service is first rate. I would HIGHLY recommend them and will certainly use fotoSENSE again in the future. Job well done, thank you.”

Helpful Report

Posted 9 years ago

“Excellent personal customer service, complemented by the equally excellent delivery, product quality etc. Thank you.”

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Posted 9 years ago

“Good price for a great product and a great service to match.”

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Posted 9 years ago

“Package received in one week. Good product and fast delivery.”

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Posted 9 years ago

“Good delivery, good pricing”

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Posted 9 years ago

“Item exactly as described, speedy delivery, excellent service.”

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Posted 9 years ago

“The item I ordered arrived very quickly and was well wrapped. Unfortunately it was too small (my error) and had to be returned. FotoSense customer service is excellent - helpful & polite. The refund was same day that the item was returned to them. Great service - thank you!”

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Posted 9 years ago

“Second time I've used these guys and can't fault them, Great price and value for money (Nikon binoculars). Excellent communication very fast delivery. What more could you want. Thanks again.”

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Posted 9 years ago

“I ordered a pair of binoculars for my husbands birthday. Had them delivered to my work. Was able to track the delivery all the way. Superb service and brilliant price. Highly recommend this company.”

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Posted 9 years ago

“I used Fotosense for the first time for a button plate for my Manfrotto tripod. Great service, fast & a good price. I will happily use Fotosense again.”

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Posted 9 years ago

“Excellent service.”

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Posted 9 years ago

“I was very pleased with the quick response to my order and receiving emails in regards to my order being processed and to being dispatched.”

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Posted 9 years ago

“There was a good selection of lens filters enabling choice. Purchasing was easy and delivery swift.”

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Posted 9 years ago

“Good service would buy again”

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Posted 9 years ago

“Very competitive price for camera, especially with 3-year free warranty. Efficient communication & speedy, tracked arrival. What more can one expect?!”

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Posted 9 years ago

“Despite my ordering the incorrect fitting, the matter was resolved very speedily and no hassle. I can highly recommend Fotosense.”

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Posted 9 years ago

“Excellent customer service.Would definitely use this company again.”

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Posted 9 years ago

“Quick turnaround, good price, good comms.”

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Posted 9 years ago

“No problem very fast delivery 5*”

Helpful Report

Posted 9 years ago

Fotosense is rated 4.7 based on 3,686 reviews