Fotosense Reviews

Name: Fotosense
Rating: 4.71

4.7 Rating 3,686 Reviews

93 %

of reviewers recommend Fotosense

4.7

Based on 3,686 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01772628453

Email:

taff@fotosense.co.uk

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Fotosense 2 star review on 28th March 2025

Mye

Fotosense 5 star review on 9th November 2022

Peperoni

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and quick delivery!”

Helpful Report

Posted 9 years ago

“Item arrived on time, in good order and as advertised.”

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Posted 9 years ago

“I had decided on the flashgun and then looked for a good price from a company I knew. Fotosense came up with the best price and I knew them so I ordered. The item came within the time promised and was well packed. It has been tested briefly (a present so I am not allowed a thorough 'go' of it yet). Everything seemed to work well and the controls are easy to use. I can recommend Fotosense to future purchasers.”

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Posted 9 years ago

“I inadvertently ordered the wrong item but I got a refund no problem.”

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Posted 9 years ago

“Delivery was quick and the photos were accurate of what the product was.”

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Posted 9 years ago

“Quick, free, delivery. Thanks!”

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Posted 9 years ago

“I purchased a new camera bag from fotosense online and I found the experience very easy to do. The delivery of the item was very quick and well packed and on this experience I would definitely buy from them again.”

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Posted 9 years ago

“Using the online form I requested that the goods be sent to my son at university, and entered my son's name and address. The confirmation email contained these details. I paid £8 for 'next day before 1pm delivery'. However, the university post room refused to accept the package from Royal Mail because my son's name was not on the label (because they did not know who to hold it for). As it was for my son's birthday on that day, this was extremely annoying but I have given FotoSense five stars because 1). their telephone number is obvious on their website, 2). they were available to talk to immediately on the phone about it, 3). the response was courteous and understanding, 3). they made the effort to find out that the package had been returned to the sorting office and that it could be collected from there the same afternoon, and told me where the sorting office was (fortunately, it was only a short walk from my son's digs), 4). they agreed immediately and without question to refund the £8 postage fee (the refusal was timed at 1.45pm (ie it did not arrive by 1pm) and even if it had been my son could not have received it by 1pm as he had to go and collect it). Hopefully, Fotosense will alter their software so that in future labels on packages not being sent to the purchaser include the recipient's name. Maybe they will respond to this post to say that they have. But until then, purchasers might like to bear this in mind before placing an order to be sent to someone other than themselves.”

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Posted 9 years ago

“Good prices, prompt delivery - very happy !”

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Posted 9 years ago

“Very impressed with customer service. I live on the Isle of Man and I was able to ask lots of questions regarding the two pairs of binoculars I was interested in by phone, which was really helpful. They arrived within three days (free p & p) - not bad for IOM !! I was then able to compare them and return one for a full refund. Their prices are the lowest I have found for the ranges I was looking at. I will definitely be using them again in the future.”

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Posted 9 years ago

“Item as advertised and delivered on time.”

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Posted 9 years ago

“Excellent service. Thank you”

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Posted 9 years ago

“Very happy with the price and the speed at which they arrived at my home.”

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Posted 9 years ago

“Good price and delivery. Tripod already in use, Excellent.”

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Posted 9 years ago

“Excellent value and fast service. Very impressed so ordered the same item again”

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Posted 9 years ago

“Great product, great price and quick delivery. Overall - great service”

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Posted 9 years ago

“Delivery took a little longer than expected but when I rang they were very helpful and informative. The excellent low price for the product provided good value.”

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Posted 9 years ago

“Excellent service with super fast delivery”

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Posted 9 years ago

“The item I ordered was delivered quickly and in perfect condition.”

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Posted 9 years ago

“Very good customer service, great value for the product.”

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Posted 9 years ago

Fotosense is rated 4.7 based on 3,686 reviews