4.8 Rating 1,426 Reviews
97 %
of reviewers recommend
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Anonymous  // 01/01/2019
I chose the company for value for money. However, I had to try too many times to order. The company rep was helpful and eventually I was able to order. The goods arrived promptly and are just what I wanted.
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Posted 3 years ago
I am still waiting for you to address my issues with the perfume I purchased from yourselves in December.
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Posted 5 years ago
Product came cracked with notnliquid left in the bottle
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Posted 5 years ago
good price BAD delivery item very poorly packaged and no replacement hope to get a refund have been told it has been done just waiting to see if I get it. Helpful customer services.
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Posted 5 years ago
Hasn't been delivered yet!
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Posted 5 years ago
Perfume was badly packaged, all protection placed on one side of the box and nothing on the other. The prefume comes in a collectable tin which had several dents on delivery. I would have returned the item and demanded a refund if it wasn't a gift and I thought there was any chance of me getting a second in time. They also use Hermes for delivery which are notoriously bad in my local area.
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Posted 5 years ago
I placed an order for 2 bottles of parfume, sent by a company called elegance by London, first of all new email just a partial refund with no explanation then no delivery of the other product I sent an email to be answered 2 days later saying they weren’t sure if I wanted it delivered? I paid for my goods of course i want my products!! Very bad service and no communication at all!
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Posted 5 years ago
Didn't get delivered when it should of and was a present, do had to purchase elsewhere.
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Posted 5 years ago is rated 4.8 based on 1,426 reviews