Frank Howard Tools & Fixings Ltd Reviews

Name: Frank Howard Tools & Fixings Ltd
Address: 2 Anglia Way Braintree, ESSEX
Rating: 4.72

4.7 Rating 275 Reviews

94 %

of reviewers recommend Frank Howard Tools & Fixings Ltd

Company Reviews

Questions

Metrics

4.7

Based on 275 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

01376 327 454

Email:

ac@frankhoward.com

Location:

2 Anglia Way Braintree
ESSEX
CM7 3RG

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Frank Howard Tools & Fixings Ltd 5 star review on 20th June 2017

Anonymous

Frank Howard Tools & Fixings Ltd 5 star review on 10th December 2016

Simon Payler

Frank Howard Tools & Fixings Ltd 5 star review on 22nd September 2016

Lindsay Mcguinness

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class company, great service, cannot be faulted”

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Posted 1 year ago

“Great price and free delivery. Kept fully in touch by email and fast delivery.”

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Posted 1 year ago

“Great price excellent delivery and very helpful staff”

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Posted 1 year ago

“Good price, good product good service 👍”

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Posted 1 year ago

“Placed order for goods in stock - suddenly cancelled and goods put back on website at a higher price. Not at all impressed with no reason given. One wonders if it was old stock and FH want to charge me the new higher price.”

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Posted 1 year ago

“Absolutely brilliant customer service.”

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Posted 1 year ago

“will not honour the 30 day consumer credit act on returning goods. says has to be within 7 days”

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Posted 3 years ago

“Excellent service, fast delivery, quality drill.”

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Posted 3 years ago

“Great service and fast delivery. Will use again”

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Posted 3 years ago

“Good price and prompt service”

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Posted 3 years ago

“I was meaning to email use about my gun its sending the screws in fine its just the fact i need to put all my weight into it or they wont screw its very sore on the arm , if used my friends and theres are much easier.”

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Posted 3 years ago

If you would like to contact us directly we can look at getting this resolved for you.

Posted 3 years ago

“No problems with my purchase. Item as described, communication good and item arrived quickly.”

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Posted 3 years ago

“Price was good delivery was quick spot on so excited I could say oòh no please thanks”

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Posted 3 years ago

“Stabila level set ,good price and service”

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Posted 3 years ago

“I purchased 3 diamond tapered guide rods and was sent 1 when I inquired was told that their was a shortage and they send out on Tuesday in march? No sign of them called again left message no reply, still waiting NOT happy BAD costumer service”

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Posted 3 years ago

“Wow fantastic service , ordered jig saw Thursday lunch time , paid for next day delivery and it was delivered 11.oo am Friday ! Thank you great service and good prices .”

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Posted 3 years ago

“Been using Frank Howard tools for well over 10 years or more always found them very helpful especially Graham who always give good honest advice , have a very good stock of tools and fixings for almost any trade at a great competitive price even matching others or better . But for me its knowing they are a reliable company and friendly bunch , not just at the desk on the frontline but also telephone sales , i was working on a job out near Dunmow way , and my tool failed on my last bit of work irs was nearly 5pm i desperately need a set of new carbon brushes for my tool to get the job done , they had the part , paid for it and the girl in the office put it in a bag and hid it outside for me to collect after hours at my risk but can't tell you how grateful i was to get the job done on this occasion got me out of trouble . not making this up a great bunch and great team . completely recommend them thanks Karl Collins Revive Stoneworks”

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Posted 3 years ago

“Phoned before placing an order to check to see if the item was in stock before I ordered. The guy confirmed the item was - I ordered the item on a Thursday afternoon and it was delivered on Saturday morning. (this was two weeks before Christmas as well)”

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Posted 3 years ago

“Always got fixings and tools you need”

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Posted 3 years ago

“Needed a makita battery charger at short notice was delivered next day and at the best price online I could find,outstanding service and won't be going anywhere else from now for any of my tools or supplies thankyou”

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Posted 3 years ago

Frank Howard Tools & Fixings Ltd is rated 4.7 based on 275 reviews