Freedom Brokers Reviews

Name: Freedom Brokers
Address: Eden Point, Three Acres Lane, Cheadle Hulme, Cheshire, Cheadle Hulme
Rating: 1.79

1.8 Rating 365 Reviews

20 %

of reviewers recommend Freedom Brokers

Company Reviews

Questions

Metrics

1.8

Based on 365 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

03332 205445

Location:

Eden Point, Three Acres Lane, Cheadle Hulme, Cheshire
Cheadle Hulme
SK8 6RL

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Freedom Brokers 1 star review on 14th October 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phoned up on Friday to cancel my policy and the person I spoke to said it's cancelled. I phoned up today and it wasn't so I had to do it again. They've told me my money should be in my bank in 5 to 10 day's let's just see if it is. As for the black box I sent back iam not holding my breath getting the £40 back. It's really knocked me sick and feeling down.”

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Posted 3 years ago

“Thieves pure and simple.Had my money then cancelled policy for nothing.Dont use these scammers .I will not pay them 1 penny in charges”

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Posted 3 years ago

“Scam. Take your money then cancel your policy and charge you for it Action fraud involved.”

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Posted 3 years ago

“i have been using this company for only a year now , its been nightmare,my car got stolen , i repored and updated all the relevant documents to the company and its been 3 months now, they havent bothered to ring me not even once,they wont answer phone calls ,keep you on waitiing for 3 hours on waiting . its a rip off please stay away or you will regret it .”

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Posted 3 years ago

“Honestly I'm so happy with the service from this company unfortunately I had to cancel my policy with them because my fault but without any problems they cancelled my policy and refund my money.”

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Posted 3 years ago

“I was brought a policy and i was so confused about black box then i was call in customer service he explained but he didn’t ask me about mile then again struggling for update mile then chat in customer service with laura she took another charge for their department mistake. If there has options for zero star i will give them. If anyone read my comments please do buy this policy”

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Posted 3 years ago

“Gave me 7 days notice of cancellation. Extortionate cancellation fees Would never use them again or recommend to others. This is a huge scam.”

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Posted 3 years ago

“Short simple satisfaction SUCSES SSSS”

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Posted 3 years ago

“YOU CAN SAY THAT AGAIN I HAVE BEEN DONE OVER WITH THIS COMPANY SAME AS THE REST OF YOU TOOK MY MONEY THEN CANCELLED MY POLICY SAYING THEY WANTED PROOF OF NO CLAIMS CERTIFICATE DINT RECEIVE ANY KIND OF EMAIL ASKING TO PROVIDE DOCUMENT I HAVE 20 YEARS NO CLAIMS NEVER IN MY 35 YEARS OF DRIVING GETTING INSURED THIS IS AND MUST BE A SCAM COMPANY I PAID £560 FOR MY POLICY THEY RETURNED £350 THEY WILL MAKE MORE PROFIT WITH CANCELLATIONS THEY WONT HEAR THE LAST OF THIS I PAID BY VISA SO I WILL HOPE THAT THEY CAN DEAL WITH THIS COMPARE THE MARKET SHOULD HOLD SOME RESPONSIBILITY FOR HAVING THEM ON THERE SEARCH ENGINE ONE PIECE OF ADVICE I WOULD SAY IS ALL CONCORDANCE DELIVERED BY POST”

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Posted 3 years ago

“Clerical errors leading to collection teams. Evidenced on TWO separate occasions and now soon to be once more in court.”

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Posted 3 years ago

“This scam do not get your information for this website.”

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Posted 4 years ago

“Avoid at all costs. Use anyone other than these people. They make their money off cancellation fees and take unauthorized payments off your credit cards. Impossible to contact them and any email replies are automated useless rubbish. They need investigating.”

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Posted 4 years ago

“AVOID this company at all costs. They will take your full payment, then cancel policy and charge you ridiculous fees and you will end up with no Insurance. 🙄 Avoid Freedom Brokers insurance. They charged me £75 + £20 in fees. After I paid one year insurance £499.01. I had the insurance from 7 August 2022-01 Sept 2022. They've canceled the insurance. I am still waiting for a refund of £40 for their device that I already returned on the 5th Sept. They will cancel your insurance and charge you ridiculous fee AVOID them at all costs. They will bombard you with emails, will not reply to the emails back AND their staff don't even know what they doing.s Unless you want your insurance cancelled and pay fees for a nonexistent service. DO NOT PAY THEM A PENNY.”

Freedom Brokers 1 star review on 21st September 2022

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Posted 4 years ago

“Stay clear of this company. Customer service is zero i’ve been on the phone for 2 hours and spoke only to confirm my name DOB and address and i’m back on hold. Claiming i have a son called george who has emailed them and told them i have false information. This was about my no claims bonus they sent me an email to tell me they are cancelling my insurance on 7 days”

Freedom Brokers 1 star review on 5th September 2022

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Posted 4 years ago

“Just been reading some comments, I have just insured my car through this company, My deposit got paid straight away, The lady I spoke to sent me all the details, So hopefully this all goes well, No problems up to now”

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Posted 4 years ago

“Do not go with this cowboy company had van insurance changed for newer van finally got through after 2 days and numerous emails can't insure new van to expensive they want me to cancel policy which will cost me more money and take out new policy which they quoted £1000 I'm 57 with full no claims a quick serce on Google £500 will be reporting to insurance onbosman”

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Posted 4 years ago

“Complete rip off terrible service avoid at all costs”

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Posted 4 years ago

“Wouldn’t touch this company again absolutely useless customer service. Have to ring a premium rate number to speak to any one and they have you on hold for ages then cut you off and don’t ring back when you eventually get through they want to charge you £35 just to change number plate details never had this with any other company”

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Posted 4 years ago

“Please read the reviews carefully regarding this company I wish I had done. They are an absolute disgrace and I encourage you to look elsewhere . Very quick at taking your money . I paid upfront for my van insurance and then sold my van a couple of months later. Could get in touch with them to cancel and when I eventually did the chargers are an absolute disgrace bordering on criminal . Use them at your own peril. 1 star is far too much for them .”

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Posted 4 years ago

“SCAMMERS, SCAMMERS,SCAMMERS.”

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Posted 4 years ago

Freedom Brokers is rated 1.8 based on 365 reviews