FreePrints_UK Reviews

Name: FreePrints_UK
Rating: 2.39

2.4 Rating 61 Reviews

30 %

of reviewers recommend FreePrints_UK

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2.4

Based on 61 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email

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FreePrints_UK 1 star review on 5th May 2021

Andy Neocleous

FreePrints_UK 1 star review on 21st June 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dull,dark and mostly slightly blurred,nothing like the quality of the taken photographs. First order but will not use again.”

Helpful Report

Posted 3 years ago

“Total con!!!!! Offer you free small canvas print and then add on £7.99 for postage when you can order small one from elsewhere which are cheaper including postage!!”

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Posted 3 years ago

“Brilliant idea for an app however I ordered on the 9th of May and expected delivery 28th. Paid for postage as you do with this app but the delivery time is horrendous.”

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Posted 3 years ago

“I ordered and paid for a photo box with my last order. The photos have arrived but no photo box was included. I have emailed them twice allowing 72 hours between emails and no reply. I will not use this company again. I would NOT recommend.”

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Posted 3 years ago

“Photos very dull and dark. Will have to have them printed again elsewhere. It’s a shame as I’ve used this site before with no issues.”

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Posted 4 years ago

“My pictures haven’t turned up. There’s no tracking number. They keep thanking me ‘for my patience’ which is actually winding me up because I am not feeling patient, I’d like to yell at someone!”

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Posted 4 years ago

“I had my parents photos printed..... They are brilliant. My in laws taken at same venue dreadful. Went straight in bin.”

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Posted 4 years ago

“I was happy enough with the photos however, on arrival the album cover had a deep visible scratch which was unacceptable. I complained via the app as suggested and 4 days later I am still waiting for a response. I tried emailing and got an email back saying I need to go via the app. Complained 2 days later again via the app. Still waiting for a response. Very disappointed.”

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Posted 4 years ago

“I’ve used free prints for a long time but the latest photos are very dark & dull, won’t be using again.”

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Posted 4 years ago

“I ordered 4 photo tiles 2 months ago now and still awaiting my order. Emailed customer services and they say they use a courier who don't give you an estimated time of arrival, will only attempt delivery 3 times and do not post an attempt to deliver notice through your door. Apparently they have attempted delivery twice already so they can only attempt one more time but can not tell me when this will be. No correspondence to say they have even attempted delivery once. So unfortunately due to not being able to stay in the house 24-7 in hope that the delivery will arrive I have asked for a refund. No recognition to this being any fault of their own. In fairness I have received prints from freeprints before now and would never have questioned their business which is so unfortunate.”

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Posted 4 years ago

“Poor quality photos. Contrast is awful. Too much orange. Some cropped without my knowledge and rest don’t reflect the images I uploaded. Will not waste any more time or money on this app”

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Posted 4 years ago

“I ordered 2 weeks ago Paid in full you failed delivery 2 days before Xmas said you can’t fill your obligation to what I paid in full Incompetent company. You say you’ve given enough Compensation its a promo code that you gave!!😂oh full refund 😂it’s your fault I expect a full refund and that won’t come through till after Xmas your customer service is shocking stick your code where the sun doesn’t shine. My sons present now he will not get.”

Helpful Report

Posted 5 years ago

FreePrints_UK is rated 2.4 based on 61 reviews