The Natural French Soap Company Reviews

Name: The Natural French Soap Company
Rating: 4.85

4.9 Rating 489 Reviews

97 %

of reviewers recommend The Natural French Soap Company

Company Reviews

Questions

Metrics

4.9

Based on 489 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0033 986 21 04 65

Email:

bonjour@naturalfrenchsoap.com

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The Natural French Soap Company 5 star review on 5th August 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely website, lovely products, lovely delivery!”

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Posted 4 years ago

“Brilliant service excellent product”

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Posted 4 years ago

“The order process was quick and easy. Products arrived in just a couple of days, from France to the United States! Everything was packed well and in perfect condition.”

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Posted 5 years ago

“Quick delivery - everything was good - we will be back :-)”

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Posted 5 years ago

“Quick service very happy”

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Posted 5 years ago

“Fantastic company to deal with! Friendly, fast service and beautiful French soaps. Packed really nicely in eco paper packaging. I can highly recommend them (and they bring a smile to your face with their communications too!).”

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Posted 5 years ago

“All good with service and delivery.”

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Posted 5 years ago

“Love the products and great packaging and delivery. Thanks.”

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Posted 5 years ago

“Favourite products from when we used to holiday in France. Arrived in good time and the whole family loves them!”

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Posted 5 years ago

“Perfect service, fast delivery.”

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Posted 5 years ago

“Very helpful and fast deliver”

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Posted 5 years ago

“Absolutely excellent service I'll certainly come back!”

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Posted 5 years ago

“Excellent products and service. Even the standard "We are shipping your order." message is very classy.”

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Posted 5 years ago

“I am delighted with my recent first order! The extra little treat enclosed with my order was so kind (and delicious!), too! Thank you, Sophie! :O) The website is easy to navigate with lots of fine French quality soaps, bathing accessories, etc. I also really like the new French Market addition! I think the prices (including shipping) are very reasonable and the service is exemplary! (It was so nice to read Sophie's handwritten note of "Thanks!" on my enclosed packing list / invoice. :O) It was a lovely and appreciated personal touch to the whole shopping experience! My order was packed accurately and with care, including being environmentally friendly. I will most definitely be a happy, repeat customer! Please, do give The Natural French Soap Company a try! You won't be disappointed! I highly recommend them! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Je suis ravi de ma première commande récente ! Le petit régal supplémentaire enfermé avec ma commande était tellement gentil (et délicieux!), aussi ! Merci, Sophie ! :O) Le site est facile à naviguer avec beaucoup de savons de qualité Français fine, accessoires de bain, etc. J’aime aussi beaucoup le nouveau Français ’ajout du marché ! Je pense que les prix (y compris l’expédition) sont très raisonnables et le service est exemplaire ! (C’était tellement agréable de lire la note manuscrite de Sophie de « Merci ! » sur ma liste d’emballage ci-joint / facture. :O) C’était une touche personnelle charmante et appréciée à toute l’expérience de magasinage ! Ma commande a été emballé avec précision et avec soin, y compris être respectueux de l’environnement. Je serai certainement un heureux, client répéter ! S’il vous plaît, ne donner The Natural Français Soap Company un essai! Vous ne serez pas déçu! Je les recommande vivement!”

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Posted 5 years ago

“Everything was perfect. From the ordering to the product being delivered. Excellent service and product plus special little touches which mean a lot. Thank you. X”

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Posted 5 years ago

“Great products, excellent customer service and a personal touch with each parcel”

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Posted 5 years ago

“The products are absolutely fabulous 🙂 I ordered both food and toiletries and am very pleased. This is my second order. The delivery arrived very quickly to Ireland., my daughter also had an order and she too is very pleased. I love the quirkiness of the company along with it’s ethos.”

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Posted 5 years ago

“A 5 🌟 review! Ordered my amazing Le Petit Marseillais products only on Thursday and they arrived on Tuesday! I used to make sure I had lots stockpiled when returning from holiday in France and couldn’t believe I had run out during lockdown.....Fear not!! The Natural French Soap Company came to rescue. I’m thrilled to have found lovely company to keep me stocked! The nourishing body milk is super hydrating, smells amazing and leaves skin so smooth after the exfoliating body scrub. Definite must haves! Love the quirky emails and I was kept updated during whole process of order! Highly recommend and will definitely be back in few months for more as French holidays are a while away! Merci beaucoup!”

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Posted 5 years ago

“I was so pleased I discovered The Natural French Soap Company during lockdown in the UK. I've placed two orders and both arrived by courier within just a few days. The attention to detail and care in packaging really impressed me. When I opened the parcel it really felt as if it had been been packed by people that are truly passionate about their products. I mentioned we were missing our daily cup of Grand'mère and it was soon added to the website. This attention to detail and very high level of customer service is extremely rare. Thank you Sophie and Ken.”

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Posted 5 years ago

“As always excellent selection of products and quick delivery. Friendly service too”

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Posted 5 years ago

The Natural French Soap Company is rated 4.9 based on 489 reviews