Fresh Reviews

Name: Fresh
Rating: 1.20

1.2 Rating 50 Reviews

4 %

of reviewers recommend Fresh

Company Reviews

Questions

Metrics

1.2

Based on 50 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Telephone

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Fresh 2 star review on 19th November 2021

Aimee

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received my order I emailed them over and over and nothing wish I would’ve seen reviews this company is a scammers thief’s they just steal your money and never send out products out and mark them as delivered people please don’t order from this company if it really a company which I doubt they are”

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Posted 3 years ago

“Wish I'd seen these reviews before ordering, now I'll have to initiate a chargeback with my bank because Fresh are ignoring me, don't respond to emails, webform, live chat and you can't get through on the phone. Customer service is an absolute disgrace and when it's this bad I lose all faith in their products, they're not trustworthy. Seriously, don't waste your time and money shopping here, they'll rip you off then you'll never hear from them again! My order was missing items to the value of £70!!!! That's a lot and who can afford to have some company just take that amount of their hard earned cash then ignore you. Honestly, don't buy from them, read the reviews and go elsewhere and use products from a more ethical and honest company and brand. I wish I had, would've saved me a fortune. Now instead I'm forced to initiate a chargeback because I ignored the reviews, thought couldn't possibly be that bad, boy was I wrong!”

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Posted 3 years ago

“Horrible customer service! They will NOT answer emails or get back with you on their "live chat" feature. I placed an order and 2 weeks ltr it was cancelled without explanation. The product I ordered still shows available on their website. 😦”

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Posted 4 years ago

“Shocking service , I ordered back in October!!! This is now 10th of March! Still no item, still no reply to my 20th emails I have sent… scam”

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Posted 4 years ago

“Ordered a phone case May 29, 2021…I sent a few emails in august and September inquiring. I have received no response or anything. Today is October 29th, sent another email. My friend ordered from them and said it took a couple months…NOT FIVE MONTHS”

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Posted 4 years ago

“So difficult to get a hold of Fresh.com when you have a return. Left messages and email but taking so long. There’s no live person on the phone, it’s always to leave a message to call back but either no one call back or you just have to keep calling until they call you back. It’s a hassle. Don’t want to waste my time anymore with Fresh. Worse company to buy products from.”

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Posted 4 years ago

“I ordered from fresh fushsia back on April 26,2021. As of today which is September 20, 2021 I have not received my phone case I ordered. I sent several email to the company and some were responded to and others were not. I was told that due to covid there was delays in shipping but my product was ready to be shipped. I never received a tracking number for shipping and tried to dispute the transaction with pay pal and my bank and neither of them would refund my money even though I showed proof that I had tried to contact the company to resolve the issue. Do not purchase anything from this company as they are not a reputable company.”

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Posted 4 years ago

“Ordered a phone case on May 28th, 3 months later nothing. They keep telling me it has been shipped and it’s out of there control. They refuse to give me a refund. Do not order anything from this company, they are frauds!!!”

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Posted 4 years ago

“I made two phone case orders on may 17th and and I have not received anything not even an email that states my order has been processed. I have emailed more than four times I have only received one email that states they would look into my order and they have not gotten back to me.”

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Posted 4 years ago

“Same as everyone else. ordered and never received, I contacted paypal and they refunded me in full.”

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Posted 4 years ago

“Not received order; beware”

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Posted 4 years ago

“They do not respond to emails on orders and have not received item paid for. Don’t buy from them! You’ll never see your products”

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Posted 4 years ago

“They do not reply to emails. No order after 1 month. Kiss your money goodbye. Scam”

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Posted 4 years ago

“I ordered a couple of phone cases over a month ago and yet to receive them. I've contacted them 5 x by email and have yet to hear from the. I contacted my credit card and they advise this is an overseas company, had I known that I would not have done business with them. I would NOT buy from this company again assuming they are legit, which I am now doubting .”

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Posted 5 years ago

“An absolute shambles, no delivery within stated window, tracking page unavailable, cannot remove credit card details and finally no response to tracking. Tried chat no response!!!”

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Posted 5 years ago

“A gift of 3 wks of meals (18 meals), I found only the meatballs to be a repeater. Very poor quality and cheap ingredients.. Meals at H-E-B and other up-scale stores a much better value and quality..”

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Posted 5 years ago

“Placed my order for the Mickey cell phone case Feb 8th and still have not received it. Several emails to them and no response. Fraud. Disrespectful company.”

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Posted 5 years ago

“I'm here to let people know that almost 100% of the things advertiser on FACEBOOK ARE FAKE, SCAMMERS!!!! Please be ware before ordering anything on Facebook... don't check reviews on the advertisement... check online or check with the better business bureau. I have ordered four items from different sources on Facebook and all were scams. I don't understand why Facebook let's this happen. If something seems to good to be true...on Facebook it probably is. Just do your homework before making a purchase. Facebook is a fraud.”

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Posted 5 years ago

“Ordered phone case never received. No replies to emails or Facebook DM’s No number to vall No customer service Scammers Thieves”

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Posted 5 years ago

“No response, no tracking, no confirmation that order is even legitimate, I think I got scammed still waiting for reply through email, not a word. Advise buy local from a company you're familiar with... and this was for a child's Christmas gift...shame on them!!!”

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Posted 5 years ago

Fresh is rated 1.2 based on 50 reviews