Fresh Reviews

1.00 Rating 4 Reviews
0 %
of reviewers recommend Fresh
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This is a horrific experience. Fresh is a high end luxury skin care line that NEVER answers their phone during normal business hours. They also do not return phone calls. I will never order from them online again. This is a pathetic joke of an experience. I paid for expedited shipping for Xmas and not only has my order not arrived on time, they also will not call me back or respond to where my things are! I am getting a full refund and never using their online service again.
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Posted 3 months ago
Literally non existent customer service. Called and left multiple voice mails to cancel an order. After several days with no response I called and emailed multiple times to get a refund on the order. After several more days with no response I called my credit card company for a refund.
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Posted 4 months ago
I placed an order from Fresh and after 11 days I did not receive my item!, I only got a box with 3 samples. I called and there is a voice mail asking to leave a message I also sent 3 emails and still no response Terrible customer Service !! Do not buy from them directly you will have a terrible experience I am working now on trying to get a refund directly from my bank it's just not a professional company
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Posted 8 months ago
Just a joke of a company! They aren’t available in most locations, and then when they do become available in your area and you place an order, they email you the day before your order is supposed to arrive saying they can’t because they aren’t ready yet. To top it off, when they are finally up and running, weeks after their original timeframe, they still manage to fail at their one and only job and print the barcode on your shipping label wrong so it gets lost in a FedEx warehouse. Would never recommend them to anyone, ever!
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Posted 1 year ago
Fresh is rated 1.00 based on 4 reviews