Friendly Turtle Reviews

Name: Friendly Turtle
Address: 253 Willowbrook House, Coster Avenue, London, London Borough of Hackney
Rating: 4.90

4.9 Rating 1,747 Reviews

98 %

of reviewers recommend Friendly Turtle

4.9

Based on 1,747 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Friendly Turtle 5 star review on 23rd June 2023

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service . Friendly Turtle went out of their way to prioritise posting a product I needed for going on holiday. Great ethical/ eco products too.”

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Posted 9 months ago

“Arrived on time. Sustainable packaging. Great product. Will definitely be ordering again.”

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Posted 9 months ago

“Superb eco friendly products. Great value for money and fast shipment of my lunch box! Keep up the great work guys.”

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Posted 9 months ago

“Although I merely purchased a box of blades for a safety razor, my attention was initially drawn to the fact that the Friendly Turtle carried the lowest price for the items I purchased - better than Amazon, as a matter of fact. As well, I found their website extremely easy to navigate, the purchase went right through with no hiccups whatsoever, and the items arrived in a couple of days. I received a very friendly follow-up email thanking me for the purchase and to make sure everything arrived safely and with no problems. All in all, an extremely satisfactory experience which guarantees my future custom with them; and unfortunately an experience that is becoming less and less found with a lot of other online sellers. Also, The Friendly Turtle is Eco-Friendly, something I always watch for and is certainly appreciated in these times.”

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Posted 9 months ago

“Excellent swift service”

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Posted 9 months ago

“A fantastic family oriented company, great customer service, Eco friendly products with wonderful scents!….”

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Posted 9 months ago

“Had such a lovely email almost immediately after ordering. My order was delivered very quickly and the quality is more than I expected. Can’t wait to have friends round and show off my beautiful coasters. They will add a touch of individuality to my table. Thank you, perfect purchase”

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Posted 9 months ago

“Responded quickly to my email stating one of my bottles arrived broken! they will send me a new one. Great service”

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Posted 9 months ago

“Excellent service!”

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Posted 9 months ago

“I'm so pleased I found your advert in Country Living, changing my deodorant to something eco friendly was just what I was looking for. It works very well, and I have made a permanent switch to this product, rather than my previous roll on deodorants! Thank you very much for such excellent service and products.”

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Posted 9 months ago

“Excellent communication and prompt delivery.”

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Posted 9 months ago

“Love this site. When I am shopping for essentials this helps me to be part of the solution rather than the problem”

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Posted 9 months ago

“Great choice and speedy delivery!”

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Posted 9 months ago

“Good user and environmental friendly product.”

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Posted 9 months ago

“Great company, a huge range of products and amazing prices in my opinion. My items arrived super fast, in safe packaging. I will definitely be buying from Friendly Turtle again and I highly recommend them.”

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Posted 9 months ago

“Great service, product arrived promptly and an email immediately afterwards to thank me for being a customer and what to do in case of problems. Felt like I was a valued customer, which isn't the case with alot of retailers these days! Will definitely re-order again and recommend to friends and family.”