Friendly Turtle Reviews

Name: Friendly Turtle
Address: 253 Willowbrook House, Coster Avenue, London, London Borough of Hackney
Rating: 4.90

4.9 Rating 1,748 Reviews

98 %

of reviewers recommend Friendly Turtle

4.9

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Friendly Turtle 5 star review on 23rd June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My products arrived quickly and in good shape. I appreciate the plastic free packaging and good customer service, I will be shopping here again”

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Posted 1 year ago

Thank you for recognizing our commitment to reducing plastic waste! It's a cause we're truly passionate about, and your words of encouragement mean a lot to us. 🌱 We're dedicated to making a positive impact, and we'll continue working hard to do just that.💚

Posted 1 year ago

“Lovely items but constantly put of stock on many of my favourite items for many months which is disappointing. Good shipping time and nicely packaged .”

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Posted 1 year ago

Dear Fiona, thank you very much for your interest in our products. You are right that our products are running out very fast. We try to keep organised and update stocks as soon as possible. Please use the notify me button and get notified as soon as it is updated. Thank you for being part of our journey.💚

Posted 1 year ago

“Prompt service with conscience.”

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Posted 1 year ago

We are very happy for your satisfaction.💚 Thank you for being part of our journey! 🌱👏

Posted 1 year ago

“Items came promptly and packaged well”

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Posted 1 year ago

“Good company to buy from and the majority of the products are very useable and sensibly priced. The shaving and shampoo products are very good and i would highly recommend.”

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Posted 1 year ago

“Ordering was easy, delivery was quick, but best of all was the satisfaction of knowing that I was buying ethical green goods. I’m trying to vote with my wallet more for the change I want to see and shopping at places like friendly turtle is a big part of that.”

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Posted 1 year ago

“Useful items, easy to find and order. Quick delivery too.”

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Posted 1 year ago

“My order didn't arrive as quickly as I had hoped and I have had to email regarding faulty item and so far no reply.”

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Posted 1 year ago

“Very good water bottle, good design however the size of the double box it was shipped in was a little unnecessary.”

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Posted 1 year ago

“Good selection and fast shipping!”

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Posted 1 year ago

“I really like these companies products and ordered many times. However often out of stock on favourite items . Even when I get notifications back I stock they are out of stock again . Rather frustrating. Also constantly get emails to check you not forgotten something which is creepy .”

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Posted 1 year ago

“Easy site to navigate and quick delivery”

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Posted 1 year ago

“It's easy to shop on Friendly Turtle and great customer service!”

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Posted 1 year ago

“Lovely website, easy to find products with a great selection. Quick and clear delivery too. I've tried other sustainable brands but the whole experience with Friendly Turtle has been really good so far.”

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Posted 2 years ago

“Does what it says!”

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Posted 2 years ago

“Lovely products and I was so pleased to finally find a sustainable solution for my electric toothbrush!”

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Posted 2 years ago

“Brilliant service and great quality products, will use Friendly Turtle again for sure”

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Posted 2 years ago

“My delivery took a long time, due to RM strikes. Friendly Turtle were quick to respond and reassure. Very nice company to deal with and good range of products.”

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Posted 2 years ago

“Good range of eco-friendly products at reasonable price and good service.”

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Posted 2 years ago

“This is a genuine family business run by people who care. They communicate their values really well and seem to honestly enjoy the chance to share their discoveries with new and existing customers.”

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Posted 2 years ago

Friendly Turtle is rated 4.9 based on 1,748 reviews