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Friendly Turtle Reviews

4.9 Rating 1,747 Reviews

98 %

of reviewers recommend Friendly Turtle

Company Reviews

Product Reviews

4.9

Based on 1,747 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Friendly Turtle 5 star review on 23rd June 2023

Friendly Turtle 5 star review on 22nd November 2022

Friendly Turtle 5 star review on 22nd November 2022

Friendly Turtle 5 star review on 14th November 2022

Friendly Turtle 5 star review on 13th August 2022

Friendly Turtle 5 star review on 13th August 2022

Friendly Turtle 5 star review on 11th June 2022

16

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick turnaround from placing your order to delivery 2-3 days. Any questions answered the same day. Approachable and friendly with a 10% reward scheme for every third order placed. Reliable and recommendable. Only downside is free delivery is only for orders over £60 wish it was lower. Otherwise all great.”

Posted 1 year ago

“✨I am very happy with the product. It has decreased how much I sweat by I would say 50% but the nice fragrance is not lasting as I sweat throughout the day. I’d recommend and buy again though for sure!✨”

Posted 1 year ago

“Friendly Turtle is a great way to find all the eco responsible products I need for self care or my house, it really helped me change my daily habits.”

Posted 2 years ago

“Unfortunately my order was placed and then held by PayPal for verification, without being forwarded on to Friendly Turtle. I had to chase my order, but had a friendly and apologetic response from FT and my order was with me within a couple of days, so all ended well.”

Posted 2 years ago

“Delivered on time. Good pricing.”

Posted 2 years ago

“Fab company and great service! Quick to answer all questions - thanks Friendly Turtle!”

Posted 2 years ago

“Love the charcoal toothbrush heads and these work very well on my electric oral b toothbrush. Good customer service.”

Posted 2 years ago

“First class service and great place to shop.”

Posted 2 years ago

“I found the website easy to use and my items arrived quickly and well packaged. I’ve been really pleased with the products (shampoo bar, silicone stretch food covers and soap dish) so far and it’s great to know that this is more sustainable than what I was previously using. Already intending to get a repeat order of the shampoo bar. Thanks Friendly Turtle. 😀”

Posted 2 years ago

“Lovely products,packaged well ( no plastic ) and prompt delivery. Thank you x”

Posted 2 years ago

“Finally! I found a company and wonderful people who think like me. I have been asking out loud for a long time. My voice was telepathically heard. Thank you guys!!! (Smiley face)”

Posted 2 years ago

“Great easy to use website and well made products.”

Posted 2 years ago

“Good quality shower gel bar, and good value compared to other ecofriendly alternatives”

Posted 2 years ago

“I am keen to continue reducing my eco impact, and my purchases here fit the bill. Excellent service, thank you!”

Posted 2 years ago

“So happy with my ecoegg, my clothes are clean and fresh everytime I wash.The scence deodorant smells lovely and it's not sticky 😀”

Posted 2 years ago

“Very fast delivery. Product as described.”

Posted 2 years ago

“There was a slight delay in receiving my product due to a technical issue but I was kept informed and given a discount off my next purchase. It was quickly resolved. Detergent sheets arrived and have been fantastic to use. Will definitely use them again.”

Posted 2 years ago

“Good customer service and a prompt delivery of a nicely packaged order.”

Posted 2 years ago

“Trying hard to be more eco by using these toothpaste tablets. I chose the peppermint flavour with fluoride and have used them for a few days. The first thing I noticed was the taste of bicarb [soapy] which will be hard to get used to. It was not as gritty as I assumed it would be but all in all, the cleaning of the teeth [removing plaque] was good. The peppermint needs to be much more obvious to avoid trade description violations!!!”

Posted 2 years ago

“I was delighted to find some toothbrush heads that could be recycled and was impressed with the speed of delivery.”

Posted 2 years ago

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Friendly Turtle is rated 4.9 based on 1,747 reviews