Friendly Turtle Reviews

Name: Friendly Turtle
Address: 253 Willowbrook House, Coster Avenue, London, London Borough of Hackney
Rating: 4.90

4.9 Rating 1,748 Reviews

98 %

of reviewers recommend Friendly Turtle

4.9

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Friendly Turtle 5 star review on 23rd June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first time using Friendly Turtle but they've definitely gained a new regular! The quality of the products are amazing, the speed of delivery was exceptional and the price of the goods is fair. If you're looking at being more eco-concious, Friendly Turtle is a great place to start!”

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Posted 2 years ago

“From selecting products to ordering and delivery Friendly Turtle gives great customer experience and communication. I love the soap on rope , having swapped to bar soap a few years ago and never even considered going back to plastic bottles and harsh chemicals . I now love the soap on rope as dries naturally between uses and smells wonderful. I have ordered other items as gifts and definitely will stick with this company for its great products and planet friendly values .”

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Posted 2 years ago

“My order was dealt with in the usual brilliant 5-star service, I have always receive from Friendly Turtle”

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Posted 2 years ago

“a+++++++++++++”

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Posted 2 years ago

“Lovely little family company selling great ethical products. I received excellent service on my first purchase of natural soap bars, which I was pleased I was able to buy without additional packaging. They arrived wrapped in paper and smell devine! Nice to support a small, ethical business whenever possible.”

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Posted 2 years ago

“Very good service and products.”

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Posted 2 years ago

“Good range of ethical products that are reasonably priced. The products I looked at seemed to be from smaller UK companies, which is a plus for me on a few levels. Prompt service and delivery. Will be shopping with them again.”

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Posted 2 years ago

“I discovered Friendly Turtle by chance whilst searching for a specific item; their website was easy to navigate and my purchase from finding it on the website to receiving it at my home was efficient and promptly handled. Although I was only looking for a specific item, I did take the time to look at their website and was impressed with the range of useful and innovative products they had to offer.”

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Posted 2 years ago

“I used to get several products from a local shop that just shut down unfortunately. I could find the majority of them on Friendly Turtle so I decided to try. The selection of products on their website is quite extensive. The products are good and I like the possibility to have a review per product. The prices are reasonable. The delivery supra quick and the packaging of course very eco-friendly. Would definitely recommend.”

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Posted 2 years ago

“Received spray bottles in good time and they were exactly as expected.”

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Posted 2 years ago

“timely and professional”

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Posted 2 years ago

“Excellent quality products. I bought the small towels and am delighted with them”

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Posted 2 years ago

“Fast service. Glass items well packed. Satisfied customer.”

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Posted 2 years ago

“Staff were helpful and prompt to respond. Parcel were appropriately packed in eco packaging”

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Posted 2 years ago

“Friendly Turtle, true to it’s name, sends the friendliest wave of introductory email I have received so far, they make you feel truly welcomed. They have a great selection of eco-friendly products and delivery service too.”

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Posted 2 years ago

“Really good products and delivery service, well packaged glass items so nothing to worry about when ordering fragile items. All product packaging was in tact and looked straight off the shelf. Love the ethical, sustainable and responsible nature of this company.”

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Posted 2 years ago

“Firstly, the company are great to deal with -answering queries quickly and in a friendly approachable manner. The products are just as great- easy to use, great smelling, kind to the environment (so guilt-free) and with minimal eco packaging. Seriously- what is there not to like about Friendly Turtle?!”

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Posted 2 years ago

“Love that the toothbrush heads I ordered can be recycled and how planet conscious the company is. Very friendly team and prompt delivery”

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Posted 2 years ago

“The products from the Friendly Turtle was just what I was looking for - Affordable and eco friendly. Delivery was quick. I’m a happy customer ☺️”

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Posted 2 years ago

“I had been thinking about an alternative to cling film and saw this product on my Sheerluxe feed. I ordered straight away and they are great. Not only do a great job but make you feel so good about yourself. The company is a joy to order from, is on time and provides great communication. Already want more... thank you Friendly Turtle.”

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Posted 2 years ago

Friendly Turtle is rated 4.9 based on 1,748 reviews