“Have to say I'm a little bit disappointed, nipped into the shop after spending the weekend in Selby to get some fudge as a gift for a friend. I purchased a box of the 3 best sellers for the gift & a slab of Sea Salted Caramel for my Husband & a slab of White Chocolate for myself. When we got home I realised mine wasn't White Chocolate after all, it's pink with bits in (I'm assuming Strawberry, which I don't like) & has some White Chocolate on it, I didn't think to check the shop before leaving that I had been given what I asked for & it's been thrown in the bin as neither me or my Husband like it & we live 1.5 hours away so I can't even take it back.”
“I don't really want to revise my review, no, why would I when I said all I want to say, there is nothing wrong with being succint, it's a good skill to have (it means not saying more than you need to).
Lose a star for that.”
“I’ve been following fudge kitchen on Instagram for a while now and I was so excited to try their products. I have an almost obsession with fudge (given the fact my grandmother was a confectioner) I do make my own fudge for other people as gifts but it’s not worth the effort for yourself. My husband bought me 6 bars for Valentine’s Day. After our meal I decided to cut us each a square. As I cut into the first bar (strawberry and cream) the knife got stuck in the quagmire in the middle. It was almost impossible to cut as it stuck to the knife. Reading the lovely booklet inside I decided to freeze the fudge as it would be easier to slice. Over the last few days we have cut squares off each flavour to try (defrosted as per instructions) I have to say I’ve been really disappointed with them all (haven’t tried the last 2 and don’t think I will) The taste is ok, overwhelming condensed milk though even the flavoured ones but as that’s a main ingredient we’ll let that slide. it’s the texture I’m having a real issue with, it’s essentially a smooth tablet I wouldn’t call it fudge at all and as any traditional Scottish confectioner will tell you there’s a fine line between a really good tablet and a really poor fudge and that fine line is the fat to sugar ratio. The packaging is beautiful though, the fudge is aesthetically appealing. It is quite expensive but the ingredients are quite expensive. my husband said it arrived promptly and he didn’t have any issues with their website. If you fancy a sweet treat give it a go. If you’re a fudge purest maybe try ochil instead.”
Hi Angie,
Thanks for your review and sorry to hear you didn't enjoy your fudge. It certainly sounds like there was a temperature issue with the fudge which caused it to go soft. You should be able to cut it quite easily. Though the inside is meant to be soft and creamy, it should absolutely hold its shape. We only use all-natural flavourings and never use condensed milk in our fudge so the flavour issue is more likely a result of the fudge softening in transit.
We make our fudge fresh every day using the same time-tested sugar-crafting techniques we have done for over 40 years, and though each batch may have slight differences in taste and texture, we're always striving for that perfect sweet spot each and every time. Please do reach out to us again and we'll be happy to look into this for you.
“We bought £44 worth of fudge. 12 slices. My wife and are extremely disappointed. The product is unlike any fudge we have had. Smooth, gooey and like a previous reviewer stated - “claggy” in your mouth. Slimy and cloying. Pretty gift boxes and speedy service. Very well packaged too. I’m not going to bother complaining as their website spouts on about product variations and that it should be embraced. I know I’d get nowhere. Inconsistency in my opinion is not a good thing. It’s poor quality control. We’ve got 12 slabs of so called fudge that is somewhere between disgusting and delicious but in truth nearer to disgusting. It might end up in the bin. I feel as though I’ve had my pants pulled down.”
