Fun Time Toy Company Reviews

4.6 Rating 101 Reviews
90 %
of reviewers recommend Fun Time Toy Company
4.6
Based on 101 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone
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Email:

natasha@funtimetoycompany.co.uk

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I called over a week ago as there was a part of the product that i couldn't figure out how to work. I was told they would pass it onto customer services for someone to look into and get back to me but no-one has called me back. I am at present with a non fully functional kids kitchen.
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Posted 5 years ago
I have not recieved details of when the item is going to be delivered? Can you let me know when this will be??
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Posted 5 years ago
Avoid at all costs if you want good customer service and people who care less whether you get your item or not. Our dolls house was delivered “in my street” by Yodel, firstly I was to check “near no.3” as driver registered there, then narrowed down to either no. 47 or no. 51. While the delivery problems were due to Yodel, Fun Time Toy Company provided a very unfun experience with their lack of care over what had happened and that for 5 days we were searching our street for a dolls house.
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Posted 5 years ago
Sadly this company needs to greatly improve their customer service. If you have a problem with delivery the customer service is appalling. Do not return calls, do not believe your delivery has not arrived and do not carry out investigation unless you do the work for them. Would never use again.
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Posted 5 years ago
First delivery attempt was late. Second delivery attempt did not happen. I found out later after having to call myself to the company that it was damaged and therefore returning to the depot. A third delivery was arrange for next day but that didn't turn up either. It finally arrived the following day buy by this point I had cancelled the order because this was planned for a birthday present and it arrived far too late. Throughout all of this, no one communicated anything and I had to phone in for all updates and information. Overall, the service was appalling.
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Posted 5 years ago
Fun Time Toy Company is rated 4.6 based on 101 reviews